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IBM BPM vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
Michael-CHUNG - PeerSpot reviewer
Not a very user-friendly solution, though it provides good cost management
We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"The solution has helped us automate business processes."
"This product does the job in terms of executing the workflow."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"Our customers use the solution as a workflow platform to manage their processes."
"It is easy to take a requirement, put it in the code, and deploy it."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"The dashboards are helpful because you can display reports directly on your screen."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"Its interface is well-designed and user-friendly"
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
 

Cons

"IBM BPM needs to have a better and modified interface."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"If the processing gets better, it would be more efficient."
"The initial setup is actually a really complicated process."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"Requires a lot of customization code writing which could be reduced."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"Improvements could be made in debugging and troubleshooting."
"The development UI is sometimes a little slow."
"IBM Business Automation Workflow is not a very user-friendly solution."
 

Pricing and Cost Advice

"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The solution is expensive since it is an enterprise application."
"It is pricey."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"The pricing is quite high, I would rate it two out of five."
"The solution's pricing is a little bit expensive."
"While it can be quite costly, it offers significant benefits for users."
"Licensing varies by use-case."
"Our license is on a three-year term."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"The solution has saved us time."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Financial Services Firm
39%
Computer Software Company
9%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What needs improvement with IBM Business Automation Workflow?
The monitoring features must be improved. The knowledge management features can also be improved.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Business Automation Workflow
 

Learn More

 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about IBM BPM vs. IBM Business Automation Workflow and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.