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Camunda vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Camunda enhances financial companies' efficiency and cost-effectiveness with streamlined processes, reusable code, and reduced operational expenses.
Sentiment score
7.5
IBM Business Automation Workflow boosts ROI by lowering costs, enhancing digital transformation, and increasing productivity through automation.
 

Customer Service

Sentiment score
6.2
Camunda's customer service is praised for engineer support but has mixed reviews on responsiveness, knowledge center, and pricing.
Sentiment score
5.8
IBM Business Automation Workflow support is generally effective, but efficiency varies, with on-premises outperforming cloud-based services.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
If the solution is readily available to IBM support team, they provide it instantly.
 

Scalability Issues

Sentiment score
6.9
Camunda provides scalable solutions with technologies like Spring Boot and Kubernetes, though database configuration may present challenges for some users.
Sentiment score
7.8
IBM Business Automation Workflow provides scalable solutions with flexible deployment, supporting high transaction volumes and effective enterprise-level use.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
 

Stability Issues

Sentiment score
7.8
Camunda is praised for stability and reliability, with minor integration challenges and occasional bugs, rated 7-10 by users.
Sentiment score
7.7
IBM Business Automation Workflow offers stability and supports millions daily, overcoming setup challenges through performance tuning and monitoring.
There haven't been any significant outages in my experience with Camunda.
 

Room For Improvement

Camunda's platform faces user dissatisfaction due to poor user-friendliness, documentation, performance, and costly licensing, needing significant improvements.
IBM Business Automation Workflow requires improvements in usability, integration, support, and advanced features for a cohesive user experience.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
 

Setup Cost

Camunda provides cost-effective enterprise licenses, though costs can rise with usage, posing concerns for smaller companies.
IBM Business Automation Workflow is costly but valued for its flexibility, robust features, and transparent, worthwhile investment.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is not a cheap license but in line with expectations for such software.
 

Valuable Features

Camunda offers flexible, lightweight architecture supporting BPMN, CMMN, and DMN, with user-friendly, non-programmer interfaces and seamless integration.
IBM Business Automation Workflow enhances app development, usability, and efficiency through integration, RPA, AI features, and robust connectivity.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems.
It assisted in making users concentrate on the process flow rather than just features.
 

Categories and Ranking

Camunda
Ranking in Business Process Management (BPM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
77
Ranking in other categories
Business Process Design (1st), Process Automation (1st)
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.5%, up from 21.1% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.2%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
38%
Computer Software Company
10%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
 

Also Known As

Camunda BPM
Business Automation Workflow
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Camunda vs. IBM Business Automation Workflow and other solutions. Updated: March 2025.
839,422 professionals have used our research since 2012.