IBM Case Foundation and IBM Business Automation Workflow compete in the enterprise content and workflow management market. IBM Business Automation Workflow appears to have the upper hand due to its comprehensive feature set and process automation capabilities.
Features: IBM Case Foundation offers excellent integration with existing systems, effective management of unstructured data, and supports content-driven processes. IBM Business Automation Workflow excels in seamless workflow and case management integration, advanced orchestration capabilities, and a wide array of tools for end-to-end process automation.
Room for Improvement: IBM Case Foundation could enhance its user interface and reporting capabilities and expand its feature set to better compete with modern workflow solutions. IBM Business Automation Workflow could improve its learning curve, simplify user experience, and enhance customer feedback mechanisms for better usability.
Ease of Deployment and Customer Service: IBM Business Automation Workflow offers a cloud-based deployment model simplifying installation and scaling but has a steeper learning curve. IBM Case Foundation is more straightforward in implementation and receives higher ratings for tailored and responsive customer support.
Pricing and ROI: IBM Case Foundation has a lower initial setup cost and is economical for document-centric workflows, offering solid ROI. IBM Business Automation Workflow requires a higher investment but provides superior long-term value through enhanced process automation potential, justifying its cost with higher ROI.
| Product | Market Share (%) |
|---|---|
| IBM Business Automation Workflow | 1.7% |
| IBM Case Foundation | 0.8% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
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