Bizagi and Camunda are prominent competitors in the BPM tools market. Camunda seems to have the upper hand with its open-source nature allowing extensive customization and integration, which greatly appeals to developers seeking flexibility.
Features: Bizagi is lauded for its agility, free modeling capabilities, and ease of use, making it accessible for non-technical users. It supports rapid process automation and is compliant with BPMN 2.0 for efficient documentation and simulation. Camunda, on the other hand, is known for its lightweight architecture and extensive modeling framework supporting BPMN, CMMN, and DMN. Its open-source version allows for flexibility and integration with Java microservices, attracting developer-focused customization and integration projects.
Room for Improvement: Bizagi could enhance its stability for handling complex processes and improve ERP integration capabilities. It also requires advancements in automation and process mining features. Camunda is challenged by the need for an improved GUI, user-friendly customization options, and the absence of a prebuilt UI, requiring more development efforts for intuitive interfaces. Additionally, scalability and licensing models could be better suited for large-scale implementations.
Ease of Deployment and Customer Service: Both Bizagi and Camunda offer deployment options, including on-premises, public, and hybrid cloud environments. Bizagi is straightforward to deploy but sometimes faces responsiveness issues in customer support. Camunda similarly provides deployment flexibility and benefits from strong community support, though users occasionally seek quicker customer service responses.
Pricing and ROI: Bizagi's free modeler is useful and its enterprise pricing is competitive, albeit considered steep by smaller enterprises. Its flexible licensing options provide good value. Camunda's open-source edition is cost-effective, though the enterprise pricing may be restrictive for smaller companies. ROI in both tools is linked with efficiency gains and process automation, with choices between free and enterprise versions depending on project needs.
It is a community product, there is not much support we can expect.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
There is no direct scalability option.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
Reporting capabilities can be improved more, and community support should be increased.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is open source.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.
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