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Bizagi vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (8th), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (14th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
62
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 4.0%, down 7.6% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 22.3% mindshare, down 22.6% since last year.
Process Automation Market Share Distribution
ProductMarket Share (%)
Bizagi4.0%
Camunda15.8%
Temporal5.8%
Other74.4%
Process Automation
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.3%
Visio24.8%
draw.io13.6%
Other39.3%
Mind Mapping Software
 

Featured Reviews

FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
Faizuddin Shaik - PeerSpot reviewer
Principal Application Engineer at a financial services firm with 10,001+ employees
Visual planning has improved migration mapping but now needs broader cloud icon support
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"The product has a comfortable GUI and a good environment for users."
"It is open source."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"This solution is easy to use and it is a good tool for process modeling."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The most valuable feature is the simulation."
"The most valuable features of the solution are the process modeling part and process simulation."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."
"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."
"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."
 

Cons

"The technical support is not fast enough and should be improved."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"The open source version lacks the option to publish."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"It needs an easier setup for the Bizagi Engine."
"It is expensive compared to other tools which I have in the market."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page."
"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."
"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."
 

Pricing and Cost Advice

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"Bizagi is totally free for modeling."
"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"This is a free solution."
"I think that its price is reasonable."
"This solution would be expensive for a company that has a lot of users."
"The paid version costs us about $20,000 for 100 users annually."
"The product must improve its cost."
"I was using the free version of Lucidchart, which was very helpful."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"The price and licensing are good."
"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Government
9%
Manufacturing Company
9%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
In terms of pricing, setup cost, and licensing, I feel that Lucidchart has provided us with good plans, as we have purchased it through AWS Marketplace. We got team plans that run around nine to te...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: January 2026.
881,455 professionals have used our research since 2012.