Bizagi vs Lucidchart comparison

The compared Bizagi and Lucid Software solutions aren't in the same category. Bizagi is ranked #7 in PA , with an average rating of 8.4, and holds a 4.8% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 8.7, and holds a 23.1% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

Bizagi

Read 84 Bizagi reviews

7,362 Views
2,650 Comparison Views

92% willing to recommend

Lucidchart

Read 61 Lucidchart reviews

5,015 Views
752 Comparison Views

95% willing to recommend

Bizagi

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bizagi and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: December 2025).

Buyer's Guide

Process Automation

December 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Business Process Management (BPM) (9th), Process Automation (7th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (6th), Business Orchestration and Automation Technologies (13th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 4.8%, down 8.0% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.1% mindshare, up 22.3% since last year.

Process Automation Market Share Distribution
Product	Market Share (%)
Bizagi	4.8%
Camunda	18.9%
Temporal	6.5%
Other	69.8%

Process Automation

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	23.1%
Visio	28.2%
draw.io	14.9%
Other	33.8%

Mind Mapping Software

Featured Reviews

Fred_Lee

Enterprise Architect at a mining and metals company with 10,001+ employees

Intuitive toolset engages users effectively in agile projects

I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.

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Faizuddin Shaik

Principal Application Engineer at a financial services firm with 10,001+ employees

Visual planning has improved migration mapping but now needs broader cloud icon support

In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."

"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."

"The product enables the users to automate the processes and provides a good user experience."

"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."

"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."

"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."

"The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."

"It automates a completely manual, complicated process."

More Bizagi pros

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."

"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."

"I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to."

"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."

"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."

"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."

"The architecture and brainstorming features worked exceptionally well for me; no one in the organization had used it for brainstorming, and my implementation really helped with the visuals and capturing people's opinions and divergent thought processes."

More Lucidchart pros

Cons

"It works slowly on the cloud, sometimes."

"The on-premise software has some bugs."

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

"Governance is lacking, as with many easy-to-use tools. The scalability could be improved as well."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."

"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."

"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."

More Bizagi cons

"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."

"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."

"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."

"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."

More Lucidchart cons

Pricing and Cost Advice

"I was using the free version."

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."

"The paid version costs us about $20,000 for 100 users annually."

"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"From what I know of the market, I think Bizagi is a cheap solution for process engineering. Out of the solutions I've tried, from cheapest to most expensive, would be Vizor, Bizagi, Signavio, and then Siemens. I used a version of Bizagi that my university provided for free, so I have never paid for a license."

More Bizagi pricing and cost advice

"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Government

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	14
Large Enterprise	24

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

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What do you like most about Bizagi?

The natural notation is the best feature of Bizagi because it makes it compatible with other products.

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What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

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LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

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Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

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What needs improvement with Lucidchart?

I wish Lucidchart would add dark mode to improve the user experience.

See all answers

Comparisons

Visio vs Bizagi

Compared 26% of the time

Camunda vs Bizagi

Compared 17% of the time

SAP Signavio Process Manager vs Bizagi

Compared 5% of the time

Appian vs Bizagi

Compared 4% of the time

Bonita vs Bizagi

Compared 4% of the time

More Bizagi Competitors

Figma vs Lucidchart

Compared 16% of the time

Visio vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 7% of the time

SAP Signavio Process Manager vs Lucidchart

Compared 7% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

Bizagi

December 2025

Download Bizagi product report

Buyer's Guide

Lucidchart

December 2025

Download Lucidchart product report

Overview

Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com

Bizagi

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: December 2025.

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