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Bizagi vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (11th), Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (7th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
54
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 6.0%, down 8.4% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.7% mindshare, up 20.3% since last year.
Process Automation
Mind Mapping Software
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
MichaelChirinian - PeerSpot reviewer
Intuitive, integrates well, and is a great way to change text into visual ideas
I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The approval process is simple."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"It is quite a stable solution."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"Very user friendly and a professional solution."
"The solution's simulation capabilities are the most valuable aspects."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."
"The interface is really good and it is very easy to use."
 

Cons

"The product must make automation easier."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Bizagi allows for automation, but it's very complicated."
"Can be difficult for new users."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"It needs some better notation functionality."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"If it could be a little more visual, in terms of being able to make it stand out a little bit more, then that would be helpful."
"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."
"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."
 

Pricing and Cost Advice

"If they can freeze the pricing in a contract, I advise them to do so."
"It is expensive."
"I think that its price is reasonable."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."
"The Bizagi modeler can be downloaded free of charge."
"We have no issues with the pricing."
"It is not expensive."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."
"I have a subscription as an individual user for one year, and it is not expensive."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
 

Comparisons

 

Overview

 

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Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: June 2025.
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