Bizagi vs Lucidchart comparison

"The most valuable feature is the simulation."

"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."

"The solution's simulation capabilities are the most valuable aspects."

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."

"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."

"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."

"It automates a completely manual, complicated process."

"The user interface is very good, making it easy for business people to understand."

"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."

"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."

"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."

"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."

"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."

"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."

"Bizagi allows for automation, but it's very complicated."

"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."

"I would like to see the automation process included in the next release."

"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."

"The technical support is not fast enough and should be improved."

"I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points."

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."

"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."

"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."

"They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself."

"I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task..."

"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."

"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."

"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."

"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

"If they can freeze the pricing in a contract, I advise them to do so."

"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"I was using the free version."

"The paid version costs us about $20,000 for 100 users annually."

"Pricing is good value for money."

"It is only necessary to pay for licenses when ready to deploy applications to production."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."

"The pricing is very reasonable, and they have a free trial available that you can play with."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."