Lucidchart Reviews

Name: Lucidchart
Brand: Lucid Software
Rating: 4.3 (54 reviews)

4.3 out of 5

54 reviews
94% willing to recommend

266 followers

What is Lucidchart?

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

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Lucidchart is the #2 ranked solution in top Mind Mapping Software and #3 ranked solution in top Visual Collaboration Platforms. PeerSpot users give Lucidchart an average rating of 8.6 out of 10. Based on the analysis of the 54 most recent Lucidchart reviews, the overall sentiment is positive, with a sentiment score of 8.1. (The highest in the category). Lucidchart is most commonly compared to Visio: Lucidchart vs Visio. Lucidchart is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.

Helped 816,636 peers since 2012

Featured reviews

MichaelChirinian

Data Engineer at Mindmap

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Sridhar Poornachandran

Head of IT Infrastructure & Operations at Aliaxis

There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time. For example, when I want to edit something or place an object then I have to click on the arrow. If instead, I need to zoom in, zoom out, or navigate to another area, I have to click the hand button, which will be replaced with a mouse cursor. If there was a feature to cut down on the number of clicks then it would be helpful.

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Arthur G

Director, People Systems and Data at a wellness & fitness company with 10,001+ employees

I really like the setup and the ease of use. One of the good things is that everything is fairly editable, to the point where you don't have to really start over. You can just pick up where you left off. One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually. Our organization is a remote-first company. As such, while we're not in the office, it's very important that we have access in real-time to the information that we need and that we're able to collaborate on various projects without any lags.

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Lucidchart mindshare

Product category:

As of November 2024, the mindshare of Lucidchart in the Mind Mapping Software category stands at 22.7%, up from 20.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Mind Mapping Software

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

"I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another."
"The interface is easy for a layperson to use and adapt to."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."

Room for Improvement

"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"

ROI

Pricing

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."