Visio and Lucidchart compete in the diagramming software category, offering tools for creating various types of diagrams. While Visio is known for its strong integration with Microsoft's suite, Lucidchart has an edge in ease of use and flexibility.
Features: Visio offers BPMN validation, a rich library of templates for engineering, software, and process flows, and customizable vendor shapes. Lucidchart is known for its intuitive interface, extensive template options, and collaborative real-time capabilities that streamline team collaboration.
Room for Improvement: Visio should enhance its integration with other platforms like Confluence and support for XPDL files. Its interface requires simplification to accommodate better pen input on devices like Surface. Lucidchart could improve visualization options, automation capabilities, and integration with other software while addressing limitations in hierarchical process conversion.
Ease of Deployment and Customer Service: Visio excels in on-premises deployment and integrates seamlessly with Microsoft's ecosystem but faces mixed reviews in customer support, often leaving users dependent on online forums. Lucidchart, being cloud-based, supports quick deployment and collaboration but could improve versioning and access for non-license holders. Its customer service is considered helpful and responsive.
Pricing and ROI: Visio provides flexible licensing options, including one-time purchases and subscriptions via Office 365, which can be costly but justified for extensive use. Lucidchart's subscription model is more affordable and competitive for collaborative use, although it could benefit from pricing adjustments or additional integrated features to maximize ROI.
Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.
Visio is an innovative collaborative solution that enables users to quickly visualize data-connected business process flows with a host of integrated intuitive features that bring the power of Microsoft 365 to Visio. Visio allows users to easily create professional diagrams, graphs, and other visual data, easily anywhere, anytime, and with anyone. Users are able to confidently and easily transform data into creative powerful visuals. Visio provides dozens of easy-to-use templates along with thousands of customizable colorful shapes that bring a user's best ideas to life. Visio is available for all Microsoft 365 commercial users and is available on desktop and Web applications.
Visio Features
Visio can easily create visual data for today’s business needs. Some of its most useful visual data include:
Reviews from Real Users
“Visio has improved my workflow by making it easy to create charts, diagrams, and essential illustrations to use in my client reports and proposals. It has saved me a lot of time I would otherwise spend creating visuals for clients manually.” - Michael B., Principal Consultant at Lexington Consulting
“I use it for diagramming networks, racks, data centers, data flow applications, etc. It is a useful tool to map data flows, network objects, and computer science technology and to show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame.” - Greg S., Director of Solution Architecture at Winslow Technology Group
“We use Visio for architecture modeling. We also use it to facilitate communication with other people. The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information in a way that's easier to understand.” - Guy M., IT/Business Architect at a financial services firm
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