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Lucidchart vs Visual Paradigm comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
62
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
Visual Paradigm
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
Business Process Design (9th)
 

Mindshare comparison

Lucidchart and Visual Paradigm aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.7%, up 22.5% compared to last year.
Visual Paradigm, on the other hand, focuses on Business Process Design, holds 4.8% mindshare, down 6.6% since last year.
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.7%
Visio26.7%
draw.io14.0%
Other36.6%
Mind Mapping Software
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.8%
Visio11.3%
Bizagi10.3%
Other73.6%
Business Process Design
 

Featured Reviews

Faizuddin Shaik - PeerSpot reviewer
Principal Application Engineer at a financial services firm with 10,001+ employees
Visual planning has improved migration mapping but now needs broader cloud icon support
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"Lucidchart enables me to put down on paper what I was visualizing in my head. It makes it more shareable than only using words."
"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."
"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."
"The interface is easy for a layperson to use and adapt to."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"I like the fact that this solution is complete."
"The pricing model is attractive."
"The most valuable feature of the Visual Paradigm that I use is process modeling. Additionally, the solution has a complete set of features."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."
"Stable design software with multiple functions and features. It's simple to install and easy to use."
"I like the structure. I can see the diagrams and everything I created."
"Visual Paradigm allowed me to create UML diagrams efficiently."
 

Cons

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."
"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."
"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."
"I would like to have access to more colorful and more vibrant icons."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."
"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"The solution could be more compatible with other products in the future."
"In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."
"It's still early for me to comment since I've only been using it for two months, but the responsiveness when diagramming needs to be improved."
"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."
"Visual Paradigm's initial deployment was difficult since we did it for the first time. It is challenging to learn to use the product."
"More flexibility when choosing the type of diagram would be nice."
"The product's versioning capability needs improvement."
 

Pricing and Cost Advice

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
"Visual Paradigm costs $99 per license. I chose the cheapest option from the pricing list."
"Compared to other solutions such as IBM Rational which is expensive, This solution is priced low."
"Visual Paradigm's pricing is not expensive."
"In terms of pricing, I find Visual Paradigm's subscription services reasonable, especially for the modern and standard editions. However, the premium products can be a bit pricey, especially considering our location in the Middle East. Currently, paying around a hundred dollars per user translates to almost six hundred Egyptian pounds, which can add up. For enterprise licensing, I think the perpetual license option could be more affordable. If it were cheaper, say around five hundred dollars, I would have invested in multiple perpetual licenses long ago. Sometimes, to manage costs, we share accounts among team members or switch access on and off for certain members who aren't actively working on projects. As for additional costs, there are charges for cloud services, which I'm considering because I've already exceeded the free capacity."
"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
10%
Educational Organization
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
In terms of pricing, setup cost, and licensing, I feel that Lucidchart has provided us with good plans, as we have purchased it through AWS Marketplace. We got team plans that run around nine to te...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota