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Lucidchart vs Visual Paradigm comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
62
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
Visual Paradigm
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
Business Process Design (9th)
 

Mindshare comparison

Lucidchart and Visual Paradigm aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.7%, up 22.5% compared to last year.
Visual Paradigm, on the other hand, focuses on Business Process Design, holds 4.8% mindshare, down 6.6% since last year.
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.7%
Visio26.7%
draw.io14.0%
Other36.6%
Mind Mapping Software
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.8%
Visio11.3%
Bizagi10.3%
Other73.6%
Business Process Design
 

Featured Reviews

Faizuddin Shaik - PeerSpot reviewer
Principal Application Engineer at a financial services firm with 10,001+ employees
Visual planning has improved migration mapping but now needs broader cloud icon support
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."
"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier."
"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."
"The interface is easy for a layperson to use and adapt to."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"Lucidchart is a lovely tool for creating visual representations of any process or organization."
"Some of the most valuable features of this process modeling tool are process simulation and process animation."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"The application is easy to use and provides informative diagrams."
"What I like best about Visual Paradigm is its simple GUI, especially since I'm a new user. In my two years of experience with this tool, I didn't find it complex because I was able to learn how to use it via YouTube videos. Visual Paradigm is enough for me. I also find the bridging feature in the tool valuable."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"Using the Component Diagram, Visual Paradigm helps with design and control, reusing components."
"Visual Paradigm is super user-friendly, especially for new team members. I always have them start with it because the interface is so simple to pick up. They usually spend about six months to a year using only Visual Paradigm before moving on to other tools. We also use the cloud repository for collaborative work, but I've had some trouble with code reviewing and limitations. Sometimes, customers even request the source file or exported XML because it's easier for them to access and review."
 

Cons

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."
"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."
"One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me."
"It would be helpful if there were different options available for organizing the folders, such as having a high-level display with pictures."
"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."
"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."
"Visual Paradigm can improve by having better process mining tools and model integration."
"I would like to see something for visualizing innovation work maps."
"Takes up a lot of resources."
"The solution is not user-friendly. It uses a lot of memory and CPU. You have to have a good computer to use it."
"There is a certain inherent complexity when creating UML diagrams."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
 

Pricing and Cost Advice

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"I pay $95 a year for it. It seems like a reasonable price."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"The price and licensing are good."
"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"Over the years I've seen an increase in price, and it makes it difficult for a single person company, like me, to decide whether to extend the license."
"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
"Compared to other solutions such as IBM Rational which is expensive, This solution is priced low."
"Visual Paradigm costs $99 per license. I chose the cheapest option from the pricing list."
"This is an open-sourced solution, it is free to use."
"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
Financial Services Firm
10%
Educational Organization
10%
Comms Service Provider
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What needs improvement with Lucidchart?
I wish Lucidchart would add dark mode to improve the user experience.
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota