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Lucidchart vs Visual Paradigm comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
62
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
Visual Paradigm
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
Business Process Design (9th)
 

Mindshare comparison

Lucidchart and Visual Paradigm aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.3%, down 22.6% compared to last year.
Visual Paradigm, on the other hand, focuses on Business Process Design, holds 4.5% mindshare, down 6.4% since last year.
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.3%
Visio24.8%
draw.io13.6%
Other39.3%
Mind Mapping Software
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.5%
Visio10.4%
Bizagi9.7%
Other75.4%
Business Process Design
 

Featured Reviews

Faizuddin Shaik - PeerSpot reviewer
Principal Application Engineer at a financial services firm with 10,001+ employees
Visual planning has improved migration mapping but now needs broader cloud icon support
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."
"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."
"It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."
"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."
"The ability for Lucidchart to create database schemas or modify existing data structures is strong. That's what I initially introduced it for in our organization. The script that Lucidchart provides works with other systems like Oracle, SQL Server, and Postgres that I can copy-paste, and get a quick dump of metadata and import into has saved me a ton of steps that I didn't have to manually create these tables. I had a lot of things where I still had to put in the linkages between tables, but I didn't have to type in every field name, every data type, and everything else that came in. That saved me tons of time."
"The initial setup is extremely straightforward."
"The pricing model is attractive."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"The initial setup is straightforward."
"I love Visual Paradigm because it has many different types of diagrams. For any field of engineering, we can find a diagram."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"Visual Paradigm is simple and easy to use."
"It is a scalable solution...The initial setup was straightforward."
 

Cons

"I would like an on-premises version of the software that I can just download and use. I think that it's easier that way."
"I would like to have access to more colorful and more vibrant icons."
"There is a premium for the use of certain elements in Lucidchart... It becomes very annoying, especially if you are a first-time user of Lucidchart and you don't have a premium plan. It feels a little too restrictive, in terms of using very basic shapes and icons. It asks you to sign-up for the premium account, which I think shouldn't be the case."
"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"Takes up a lot of resources."
"The product's versioning capability needs improvement."
"In terms of room for improvement in Visual Paradigm, I tried looking for one. I'm pleased with the tool, but it would be great if you could integrate Visual Paradigm with more tools. For example, when moving from Visual Paradigm to another tool, such as Sparx Systems Enterprise Architect, the process could be improved a bit. Still, I wonder if it's not limited by the standards Visual Paradigm follows, such as XMI files. It could be connected to limitations related to the standards rather than a tool limitation. When you move projects from Visual Paradigm into Sparx Systems Enterprise Architect via XMI files, you lose all your notes from the elements, so this is an area for improvement in Visual Paradigm. TOGAF support is an additional feature I'd like to see in the next release of Visual Paradigm. I'd also like the tool to have ArchiMate support. If both TOGAF and ArchiMate could be supported in Visual Paradigm and made part of a lower level of licensing or cheaper licensing models, that would be best for me."
"There is room for improvement in the licensing model. I would suggest implementing country-specific pricing, as many other products in India do. This would make Visual Paradigm more affordable and accessible."
"Visual Paradigm is heavier and has more complexity than one of its competitors, e.g. Lucidchart. It could have been better if it was more simplified."
"Visual Paradigm can improve by having better process mining tools and model integration."
"Visual Paradigm could improve many aspects. The performance could be better because it can be low. When we have large and complicated models, it has a low speed and many bugs. Sometimes the solution stops and you have to restart Microsoft Windows on your PC. The larger database modeling cannot be done properly, I have to use another solution called SAP PowerDesigner."
 

Pricing and Cost Advice

"I was using the free version of Lucidchart, which was very helpful."
"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"The price and licensing are good."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."
"Over the years I've seen an increase in price, and it makes it difficult for a single person company, like me, to decide whether to extend the license."
"The pricing of Visual Paradigm is very appropriate and affordable. There are no hidden costs involved."
"This is an open-sourced solution, it is free to use."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"I rate Visual Paradigm's pricing a five out of ten."
"I rate the pricing a three on a scale of one to ten, where one is cheap, and ten is expensive."
"Compared to other solutions such as IBM Rational which is expensive, This solution is priced low."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
7%
Financial Services Firm
11%
Comms Service Provider
9%
Educational Organization
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
In terms of pricing, setup cost, and licensing, I feel that Lucidchart has provided us with good plans, as we have purchased it through AWS Marketplace. We got team plans that run around nine to te...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Comparisons

 

Overview

 

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota