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Lucidchart vs Visual Paradigm comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
62
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
Visual Paradigm
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
27
Ranking in other categories
Business Process Design (9th)
 

Mindshare comparison

Lucidchart and Visual Paradigm aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.7%, up 22.5% compared to last year.
Visual Paradigm, on the other hand, focuses on Business Process Design, holds 4.8% mindshare, down 6.6% since last year.
Mind Mapping Software Market Share Distribution
ProductMarket Share (%)
Lucidchart22.7%
Visio26.7%
draw.io14.0%
Other36.6%
Mind Mapping Software
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visual Paradigm4.8%
Visio11.3%
Bizagi10.3%
Other73.6%
Business Process Design
 

Featured Reviews

Faizuddin Shaik - PeerSpot reviewer
Principal Application Engineer at a financial services firm with 10,001+ employees
Visual planning has improved migration mapping but now needs broader cloud icon support
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
reviewer2097357 - PeerSpot reviewer
Software Engineer at a aerospace/defense firm with 10,001+ employees
Innovation in diagramming has streamlined complex UML tasks
Visual Paradigm allowed me to create UML diagrams efficiently. The tool was smarter than other tools in terms of remembering the connections between components on the screen. For example, in other drawing programs, if I moved a box, I had to move the arrow, but Visual Paradigm handled those tasks automatically. This made it much quicker than using other tools like Visio or MagicDoor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."
"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."
"The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team."
"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."
"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."
"The architecture and brainstorming features worked exceptionally well for me; no one in the organization had used it for brainstorming, and my implementation really helped with the visuals and capturing people's opinions and divergent thought processes."
"Easy to work on."
"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."
"Visual Paradigm is simple and easy to use."
"The initial setup is straightforward."
"I find it very user-friendly for my purposes, which is creating business process models that I can publish as HTML pages. It has worked flawlessly for my project, and my clients are able to utilize it as an internal web portal for their process documentation and other needs."
"The most valuable feature of the Visual Paradigm that I use is process modeling. Additionally, the solution has a complete set of features."
"Visual Paradigm is simple and easy to use."
"It is easy-to-use and it helps understand its data modeling structure through the intuitive user interface."
"It is easy and intuitive to use, not excessively rigid, and quite flexible."
"I like the fact that this solution is complete."
 

Cons

"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."
"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."
"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."
"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."
"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."
"When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"The product's versioning capability needs improvement."
"I would like to see the ability to easily export to groupware, such as Atlassian Confluence."
"The solution can improve by updating the user interface, and graphics."
"The product can always get better as the industry changes."
"I was looking to generate code from the diagrams, but it was not totally clear how to do it."
"Takes up a lot of resources."
"There are some connectivity issues that crop up rarely when used with SQL Server."
"The solution's technical support can be improved and accessible for our company location since Visual Paradigm follows a remote support model with some challenges."
 

Pricing and Cost Advice

"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"The price and licensing are good."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"I pay $95 a year for it. It seems like a reasonable price."
"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."
"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."
"Compared to other solutions such as IBM Rational which is expensive, This solution is priced low."
"You can move between the tiers from month to month so you are not restricted to one pricing model."
"This is an open-sourced solution, it is free to use."
"I rate Visual Paradigm's pricing a five out of ten."
"Visual Paradigm costs $99 per license. I chose the cheapest option from the pricing list."
"You can use Paradigm on a subscription basis and you can choose from different tiers of subscription."
"Pricing for Visual Paradigm is a four out of five for me. I'm happy with its pricing."
"This product is fairly cheap, but if you want more complex features, e.g. integration with other products, it does require an additional cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
Financial Services Firm
11%
Comms Service Provider
10%
Educational Organization
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise14
Large Enterprise25
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
In terms of pricing, setup cost, and licensing, I feel that Lucidchart has provided us with good plans, as we have purchased it through AWS Marketplace. We got team plans that run around nine to te...
What do you like most about Visual Paradigm?
The solution is the best application for data modeling. It helps to architect business processes. Its best features are pricing and functionality.
What is your experience regarding pricing and costs for Visual Paradigm?
I purchased Visual Paradigm on my own, and it was competitively priced, so I was fine with the pricing.
What needs improvement with Visual Paradigm?
The product can always get better as the industry changes, however, I didn't necessarily feel it was lacking for what I did with it.
 

Overview

 

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Adobe, Apple, at&t, Caterpillar, Intel, NASA, Nokia, Toyota