Lucidchart vs SAP Signavio Process Manager comparison

The compared Lucid Software and SAP solutions aren't in the same category. Lucid Software is ranked #2 in MMS , with an average rating of 8.7, and holds a 24.8% mindshare in the category. SAP is ranked #4 in BPD , with an average rating of 8.0, and holds a 9.1% mindshare. Additionally, 95% of Lucid Software users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Lucidchart

Read 56 Lucidchart reviews

5,234 Views
733 Comparison Views

95% willing to recommend

SAP Signavio Process Manager

Read 61 SAP Signavio Process Manager reviews

11,389 Views
5,011 Comparison Views

90% willing to recommend

Lucidchart

SAP Signavio Process Manager

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

SAP Signavio Process Manager

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (3rd)

Mindshare comparison

Lucidchart and SAP Signavio Process Manager aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 24.8%, up 21.6% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 9.1% mindshare, up 9.0% since last year.

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	24.8%
Visio	29.6%
draw.io	16.0%
Other	29.599999999999994%

Mind Mapping Software

Business Process Design Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	9.1%
Visio	12.5%
Camunda	11.3%
Other	67.1%

Business Process Design

Featured Reviews

Michael Verruto

Managing Director, Project Design+Development at a government with 10,001+ employees

Visual approach facilitates clarity and process efficiency in complex real estate tasks

I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10

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Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Creating flowcharts and documentation is easy to do and the results are very nice."

"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."

"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."

"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."

"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."

"In general, the usability is great. You have a ton of customization options with different colors, different borders, different thicknesses of lines, different types of arrows, et cetera. There's so much variety. You can really make a chart with all sorts of color-coding, and color charts in different colors, link them together, for example, or use different types of arrows for different types of links between the chart elements. That variety, while not a specific feature, is really useful. If you want to make a chart, you can basically do anything."

"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."

"The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow."

More Lucidchart pros

"I love the collaboration function, especially the option to invite people who don't have any users on the licenses."

"The Collaboration Hub is especially useful for collaborative tasks and ensuring transparency across teams."

"I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art."

"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."

"The most valuable feature is probably the nature of it."

"The collaboration hub is good because it allows us to share the models that we've captured and to get comments back, and we don't all have to be in the same room, it can be remote and over time."

"All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops."

"It is a very scalable solution."

More SAP Signavio Process Manager pros

Cons

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."

"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"I would really like to be able to set default appearance settings for new documents because I have a set of appearance settings that I always use. I end up setting that manually every time. There may be a way to do that, and maybe I am not able to find it. This is my only major point of feedback for improvement. There are other little nitpicky things, such as being able to lock layers without them looking like a big red line around them would be nice, but every graphic design software does that, so I understand why they have that. All my concerns are nitpicks. They're not big."

"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."

"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."

"The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email."

More Lucidchart cons

"The tool's navigation could be improved."

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"Two executives cannot work on one modeling process simultaneously."

"The user interface can feel outdated and complex for non-technical users, so it should be improved."

"It could use a better user interface, one that is more efficient."

"Customized reporting can be improved to make this a more versatile tool."

"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."

"The licensing model could be better."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"The pricing is very reasonable, and they have a free trial available that you can play with."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The price and licensing are good."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

More Lucidchart pricing and cost advice

"I found the pricing of the solution to be moderate compared to other choices."

"Lower than the competition with highly flexible licensing plans."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"I think we're spending about $150,000 a year on licensing costs."

"The solution is quite expensive compared to other vendors."

"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	14
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	43

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

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What needs improvement with Lucidchart?

The system is a bit clumsy when it comes to stylizing to match corporate imaging styles. In real estate, we need everything to have the same look and feel as our materials. Beyond dropping a logo i...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

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What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

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Compared 16% of the time

Visio vs Lucidchart

Compared 13% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 7% of the time

erwin Data Modeler vs Lucidchart

Compared 7% of the time

More Lucidchart Competitors

Celonis vs SAP Signavio Process Manager

Compared 37% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 7% of the time

Camunda vs SAP Signavio Process Manager

Compared 6% of the time

Bizagi vs SAP Signavio Process Manager

Compared 3% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Lucidchart

October 2025

Download Lucidchart product report

Buyer's Guide

SAP Signavio Process Manager

September 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

We monitor all Mind Mapping Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.