Lucidchart vs SAP Signavio Process Manager comparison

The compared Lucid Software and SAP solutions aren't in the same category. Lucid Software is ranked #2 in MMS , with an average rating of 8.1, and holds a 22.7% mindshare in the category. SAP is ranked #4 in BPD , with an average rating of 7.8, and holds a 8.4% mindshare. Additionally, 95% of Lucid Software users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Lucidchart

Read 61 Lucidchart reviews

4,970 Views
746 Comparison Views

95% willing to recommend

SAP Signavio Process Manager

Read 62 SAP Signavio Process Manager reviews

10,990 Views
4,726 Comparison Views

90% willing to recommend

Lucidchart

SAP Signavio Process Manager

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Lucidchart and SAP Signavio Process Manager based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Lucid Software, diagrams.net and others in Mind Mapping Software.

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

SAP Signavio Process Manager

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (6th)

Mindshare comparison

Lucidchart and SAP Signavio Process Manager aren’t in the same category and serve different purposes. Lucidchart is designed for Mind Mapping Software and holds a mindshare of 22.7%, up 22.5% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 8.4% mindshare, down 8.8% since last year.

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	22.7%
Visio	26.7%
draw.io	14.0%
Other	36.6%

Mind Mapping Software

Business Process Design Market Share Distribution
Product	Market Share (%)
SAP Signavio Process Manager	8.4%
Visio	11.3%
Bizagi	10.3%
Other	70.0%

Business Process Design

Featured Reviews

Faizuddin Shaik

Principal Application Engineer at a financial services firm with 10,001+ employees

Visual planning has improved migration mapping but now needs broader cloud icon support

In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused. The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box. Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.

Read full review

Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

Reveals real bottlenecks, but pricing and usability need work still require improvement.

SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface is really good and it is very easy to use."

"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."

"The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice."

"The most valuable feature is the ease of use, and just being able to drag and drop."

"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."

"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."

"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."

"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."

More Lucidchart pros

"The solution is user-friendly."

"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."

"I love the collaboration function, especially the option to invite people who don't have any users on the licenses."

"Process management/Process governance is what we think Signavio is very good at."

"This is one of the best solutions and it is easy to implement."

"The solution provides data mining and AI features."

"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."

"The features I find most valuable are ease of use and the Collaboration Hub."

More SAP Signavio Process Manager pros

Cons

"One of the major drawbacks is that we have to extract the work in Lucidchart as an image when we want to create a presentation."

"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

"This might already be a feature, but I remember sometimes when we're just all viewing, if you accidentally click, then there's an arrow that pops up, and you have to go back and delete it. A lot of times there are accidental arrows being drawn when really we're just trying to present to each other."

"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."

"The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit."

More Lucidchart cons

"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."

"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."

"There are a few bugs when you use the Microsoft Surface Hub with the big screen."

"The licensing model could be better."

"The free trial needs to have more options for end users, such as including Process Intelligence as a trial version."

"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."

"We would like a better way to give users the correct permissions for processes, whether to view or design."

"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"I was using the free version of Lucidchart, which was very helpful."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"The price and licensing are good."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

More Lucidchart pricing and cost advice

"Lower than the competition with highly flexible licensing plans."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"I think we're spending about $150,000 a year on licensing costs."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"This solution provides really great value for the money."

"The solution is quite expensive compared to other vendors."

"I rate the tool's pricing a nine out of ten."

"The solution is expensive."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

14%

Financial Services Firm

11%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	14
Large Enterprise	25

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	44

Questions from the Community

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

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What needs improvement with Lucidchart?

I wish Lucidchart would add dark mode to improve the user experience.

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.

See all answers

Comparisons

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Compared 16% of the time

Visio vs Lucidchart

Compared 15% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 11% of the time

Bizagi vs Lucidchart

Compared 7% of the time

erwin Data Modeler vs Lucidchart

Compared 6% of the time

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Celonis vs SAP Signavio Process Manager

Compared 33% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 9% of the time

Visio vs SAP Signavio Process Manager

Compared 6% of the time

Camunda vs SAP Signavio Process Manager

Compared 6% of the time

IBM Blueworks Live vs SAP Signavio Process Manager

Compared 3% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Lucidchart

December 2025

Download Lucidchart product report

Buyer's Guide

SAP Signavio Process Manager

December 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

We monitor all Mind Mapping Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.