OutSystems Reviews

Name: OutSystems
Brand: OutSystems
Rating: 4.2 (50 reviews)

Vendor: OutSystems

4.2 out of 5

50 reviews
94% willing to recommend

1,359 followers

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What is OutSystems?

OutSystems is a platform for low-code application development that unites design, code, and deployment to simplify development so any business can create innovative solutions in a timely manner. There are various use cases an organization can employ with OutSystems, including:

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OutSystems is the #1 ranked solution in top Mobile Development Platforms, #2 ranked solution in top Rapid Application Development Software, and #2 ranked solution in top Low-Code Development Platforms. PeerSpot users give OutSystems an average rating of 8.4 out of 10. OutSystems is most commonly compared to ServiceNow: OutSystems vs ServiceNow. OutSystems is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 31% of all views.

Helped 815,854 peers since 2012

Featured reviews

Vadivelan Rajendiran

Director at Cognizant

We are using all aspects of OutSystems. We use it in almost all of our applications, application development, migration, and modernization. Basically, we use it for almost any traditional technology like .NET and Java OutSystems requires only one skill set for both the frontend and backend. As…

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Mahesh Seenu

Senior Manager - Projects at Xebia Group companies

When it comes to the scalability part and its impact on our organization's growth, I can say that the development and implementation timelines are minimalistic, which is something that is good. It is pretty easy to implement anything that a specific client wants with the help of OutSystems. It doesn't take years to implement something with OutSystems since such areas can be dealt with quickly. From migration to adding internal applications is easy with the product. The platform is very adjustable based on the requirements. The customization levels offered by the product are good. It is possible to distribute the loads in OutSystems. My company deals with around ten customers who use the product.

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Sukrut Joshi

Manager India Sales at Nitor

Our clients mainly use the solution for business process automation, workflow automation, and application development. They also use the tool to build a layer between their existing ERPs, like SAP and Salesforce, and the applications they use for business functions, like finance and HR. It is a…

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OutSystems mindshare

Product category:

As of November 2024, the mindshare of OutSystems in the Low-Code Development Platforms category stands at 10.2%, up from 9.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Low-Code Development Platforms

Key learnings from peers

Last updated Sep 18, 2024

Valuable Features

OutSystems excels in automatic dependency checking, rapid application development, ease of deployment on various platforms, stability, flexible scalability, and user-friendly interfaces. The drag-and-drop functionality, minimal maintenance needs, and strong integration capabilities enhance development speed. Users also value its ability to create mobile apps, organize projects, and provide excellent technical support. The flow editor, scratch coding, and ability to run tests within the PDD framework are noted highlights. Prebuilt templates and tutorials aid swift learning and implementation.

"The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes."
"Let's assume a project in .NET, native .NET, or Java takes around 12 months. In OutSystems, we can build that application in four to five months."
"The solution is all-encompassing and very easy to use with its drag-and-drop feature."

Room for Improvement

OutSystems users suggest improvements in areas like containerization flexibility, integration points, performance with large deployments, and licensing costs. Enhancing language support, technical support, and automation features is also recommended. More resources and documentation, better UI refreshes, and integration capabilities are requested. Users experience challenges with data element modifications, component version control, and workflow automation. Lower pricing and better version tracking are desired. Integrating emerging technologies like AI and addressing cloud management concerns are noted areas for improvement.

"The product could benefit from improved connectors to integrate with outside platforms."
"The customer service and support are maintaining a two-day SLA for everything. 48 hours is very high."
"I'd like to see AI features integrated into the solution."

ROI

Return on investment with OutSystems depends on solution type and development speed. Users experience higher ROI due to faster app development and reduced costs. Some clients face initial high costs and difficulties in finding skilled developers. However, productivity improves, with significant time savings and better deployment processes. ROI specifics vary, with some reporting 80%-90% increases, while others wait longer for returns. OutSystems enables companies to save by developing in-house instead of using third-party solutions.

Pricing

OutSystems pricing is often considered high, particularly for small companies, with yearly costs ranging from €150,000 to €170,000, or $4,000 per month. Enterprise options start at $1,500 annually. The model is based on licensing for users and application development, with added infrastructure and maintenance costs. While comparable to solutions like Mendix, the pricing can be restrictive for smaller organizations but offers significant value for larger enterprises.

"It is very high price."
"There is a need to make yearly payments towards the licensing costs attached to OutSystems. It is an expensive product."
"As for licensing costs, I'm not directly involved in that aspect."

Popular Use Cases

Organizations primarily use OutSystems for developing various applications, including web and mobile, automating internal processes, bridging existing ERPs, and workflow automation. Use cases range from portals, member engagement, and finance solutions to integration with platforms like SAP and ServiceNow. OutSystems supports rapid low-code development, visual development, pre-built components, and easy maintenance, making it suitable for industries like banking, healthcare, insurance, and more, significantly expediting the software development process.

Service and Support

OutSystems' customer service and support receive positive feedback for responsiveness and helpfulness. Customers praise the online and phone support options, as well as training and documentation. Some mention variability in response times and the need for escalation. Ratings generally range high, though some note room for improvement in speed and SLA adherence. The community and additional resources like guided learning paths and components in Forge are also highly valued.

Deployment

Initial setup of OutSystems is generally straightforward and simple. Some found the process easy with one-click installs, while others needed more time due to complex configurations or lack of documentation. Several highlighted that setting up was manageable even for those new to development, though experienced personnel expedited the process. Deployment times varied, with cloud setups being quicker than on-premises. Users appreciated community forums and prebuilt components for assistance.

Scalability

OutSystems demonstrates high scalability across various platforms, accommodating large user bases and complex applications. Users report ease in scaling through cloud infrastructure and multi-tenancy configurations. Some note challenges related to closed platform limitations and pricing increases. However, adaptive features and managed services support seamless scalability, earning high ratings from diverse users.

Stability

OutSystems is highly stable, with many users rating its stability between eight and ten out of ten. It performs well under heavy usage, handling thousands of users without issues. Some users note occasional lag under high data loads but find it generally reliable and free of bugs or crashes. Other users highlight its robust architecture and minimal downtime. A few concerns exist regarding stability for millions of users, but these are exceptions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OutSystems Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

31%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Government

Energy/Utilities Company

Retailer

Real Estate/Law Firm

Healthcare Company

University

Insurance Company

Media Company

Construction Company

Legal Firm

Comms Service Provider

Non Profit

Wholesaler/Distributor

Hospitality Company

Outsourcing Company

Consumer Goods Company

Transportation Company

Pharma/Biotech Company

Performing Arts

Logistics Company

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Learn more about OutSystems

Customer portals: Through OutSystems, companies can easily create customer portals and mobile applications and deploy them faster in comparison to manual coding. The platform offers businesses the opportunity to develop secure, scalable, and customized applications that support their and their customers' needs.
Internal apps: Using this solution, companies can also build internal applications and portals which can be used for their workforce. Using these, organizations can overcome their internal app backlog, bridge gaps between systems, and facilitate their work process.
Core systems: Custom software for running a business can also be developed using OutSystems. The tool shortens the time for developing core systems and delivers them flexible and personalized to each business' needs.

OutSystems offers faster development and deployment times than hand-coding while delivering unique and personalized solutions to its customers. The main focus of OutSystems is high-performance low code which enables businesses to create functional products that answer their needs. It offers clients the ability to develop enterprise-grade applications with a high level of security.

The product stands out from its competitors as it offers:

Serious applications
Serious productivity
Serious scalability

It ensures its clients that the applications built using this platform are as scalable as hand-coded ones while increasing workspace productivity and evolving applications’ capabilities.

OutSystems Features

OutSystems has various features through which users can develop and deploy highly efficient applications and other products. Some of the features include:

Monitoring: The tool has a feature that allows real-time monitoring of the usage of applications and their performance. All insights are reported to companies via the intuitive interface.
APIs: OutSystems is completely scalable through application programming interfaces.
Security: The product offers its users a high level of enterprise security for their applications as well as for their data.
Mobile: Every application created on OutSystems can be deployed for mobile. The product also provides the option to monitor the performance of applications to detect any issues.
DevOps automation: The product facilitates and shortens the development time of applications through various automation which help users create apps without the help of developers, as well as providing developers with additional resources.
Agile development: Every company that seeks to perform agile development can benefit from the native support this tool provides.
Debugging engine: OutSystems has an integrated debugging engine that can be utilized in the development and deployment processes, shortening the time it takes for developers and businesses to look for issues.
Multilingual support feature: Customers can benefit from support in multiple languages, ensuring their questions are answered understandably.

OutSystems Benefits

The solution offers a wide array of benefits to companies that utilize it in their application development. Some of these benefits include:

Visual development at high speed provides increases productivity for both businesses and users.
The option to integrate applications to a large number of systems without additional complications.
The product adds automation to all levels of development, including front end, back end, and integration, facilitating the delivery of complex applications.
Artificial intelligence (AI) validation ensures the high quality of applications.
The tool offers connectivity with more than 400 systems and existing technologies, allowing companies to save money they would otherwise have to invest in new software.
The multi-platform solution decreases costs for organizations by removing the need for third-party software.
It offers whole-team cross-functional collaboration, which can increase the technological knowledge in a company and raise the overall business expertise.

Reviews from Real Users

Harikrishnan R., a technical lead at Netlink Software Group America Inc, likes OutSystems because the tool helps with validation, offers good features, and is reliable.

An owner at a consultancy thinks OutSystems is versatile with great scalability and great technical support.

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OutSystems customers

Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak