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KiSSFLOW vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
Sentiment score
7.0
OutSystems boosts ROI up to 90%, speeds development, and reduces costs, but skilled developers and annual fees can impact returns.
 

Customer Service

Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
Sentiment score
7.1
OutSystems' customer service is praised for responsiveness and knowledge, though some users note delays and technical support improvement needs.
 

Scalability Issues

Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
Sentiment score
7.7
OutSystems offers impressive scalability, seamlessly handling large back-ends across platforms, though better specifications than recommended may be required.
 

Stability Issues

Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
Sentiment score
8.0
OutSystems is praised for stability and performance, though some note issues under heavy loads or with high user volumes.
 

Room For Improvement

KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
Users request better containerization, integration, language support, and improvements in performance, documentation, UI development, and automation features.
 

Setup Cost

KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
OutSystems is costly and suited for large enterprises, with prices from $4,000 to €170,000 annually, including user licenses and infrastructure.
 

Valuable Features

KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
OutSystems offers rapid development, integration, scalability, and a user-friendly interface, unifying front and backend services to boost productivity.
 

Categories and Ranking

KiSSFLOW
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (7th), Business Process Management (BPM) (11th)
OutSystems
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Mobile Development Platforms (1st)
 

Mindshare comparison

As of December 2024, in the Low-Code Development Platforms category, the mindshare of KiSSFLOW is 0.6%, down from 0.7% compared to the previous year. The mindshare of OutSystems is 10.3%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
Vadivelan Rajendiran - PeerSpot reviewer
The visual program provides the advantage of only requiring one skill set for both the front and backend
The solution is ground up, it follows exactly what the developer does. The product could be improved if there was a shortcut, or predefined, predictable templates provided. Infusing AI that would automate the process would be game-changing. On a logical level, if data on a form is automated, it would be great if when required, the developer can then go and look for it.
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Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Educational Organization
32%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about KiSSFLOW vs. OutSystems and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.