Camunda and KiSSFLOW compete in the business process management software category. While Camunda is praised for its comprehensive feature set and customization capabilities, KiSSFLOW is favored for its simplicity and ease of use, particularly for non-technical users.
Features: Camunda offers a lightweight architecture with extensive BPMN, CMMN, and DMN coverage, providing open-source accessibility. It includes enterprise features such as heatmap analysis and decision table live editing. KiSSFLOW is known for its user-friendliness and flexibility, allowing non-technical users to automate processes quickly. It supports integration with tools like DocuSign and OpenText, enhancing its functional scope.
Room for Improvement: Camunda's areas for improvement include UI customization, a more intuitive forms engine, and enhanced community support. Its users also seek a standardized approach to support costs. KiSSFLOW could benefit from more granular UI customization control, richer integration capabilities, and improved stability in its input fields.
Ease of Deployment and Customer Service: Camunda supports deployment across on-premises, hybrid, and public cloud environments, offering robust tech support despite needing improvements in enterprise support. KiSSFLOW is cloud-based and praised for ease of implementation and excellent direct support, making it optimal for firms requiring rapid deployment.
Pricing and ROI: Camunda offers a cost-effective open-source model with enterprise licenses that can be expensive, justified by advanced features such as process dashboards. KiSSFLOW operates on a subscription basis, slightly pricier than competitors, yet delivering quick ROI through streamlined processes.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.
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