Camunda vs Pega Platform comparison

Camunda and Pega are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.2, while Pega is ranked #3 with an average rating of 8.1. Camunda holds a 21.8% mindshare in BPM, compared to Pega’s 5.7% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Camunda

Read 75 Camunda reviews

26,558 Views
17,049 Comparison Views

89% willing to recommend

Pega Platform

Read 81 Pega Platform reviews

6,900 Views
5,283 Comparison Views

91% willing to recommend

Camunda

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Camunda are leading process automation solutions targeting distinct market needs. Pega appears to have the upper hand due to its comprehensive features, despite some scalability issues, while Camunda is favored for its flexibility and cost-effectiveness, even with higher operational requirements and a need for better documentation.

Features: Pega Platform is equipped with extensive automation capabilities, AI-driven insights for enhanced decision-making, and a focus on end-to-end workflow management. Camunda provides an efficient BPMN-based engine, a high degree of customization for workflows, and developer-friendly tools for flexibility.

Room for Improvement: Pega needs to address scalability challenges, simplify its interface, and reduce the learning curve. Camunda has room to improve its documentation, user support, and could benefit from more accessible support resources to better serve its users.

Ease of Deployment and Customer Service: Pega's deployment is complex and time-consuming; however, it is supported by responsive customer service and offers diverse deployment models. Camunda is easier to implement and accelerates application development, though its customer service could be more immediate.

Pricing and ROI: Pega involves high setup costs but provides long-term ROI through operational efficiency improvements. Camunda, known for its open-source model, appears cost-effective initially with quick ROI, although higher customization costs may arise for firms.

To learn more, read our detailed Camunda vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Camunda vs. Pega Platform

October 2024

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Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Ranking in Process Automation

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (2nd)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.8%, up from 21.1% compared to the previous year. The mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Peter Broucke

Enterprise Architect at Proximus

Apr 23, 2024

Support is good (even the basic one), documentation is readily available and matches the need for agile development

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Balaji Choda

Architect at American Express

Oct 24, 2024

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."

"Camunda's most valuable feature is its ability to integrate with different products."

"The UI is very user-friendly compared to other products. The native, vanilla UI is very interesting and intuitive to use. It's user-friendly when it comes to modernizing a business process."

"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."

"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."

"The solution is useful for small projects."

"The graphical interface is very beneficial."

"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."

More Camunda pros

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"It is a stable solution...It is a scalable solution."

"The most valuable feature is flexibility, as we can configure it to best suit our requirements."

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."

"Case Management is the most valuable feature of PegaRULES, which is not found in other BPM tools."

"The solution is able to support the size and scale required."

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

More Pega Platform pros

Cons

"The product must provide more videos and training materials."

"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."

"Camunda Platform's customer support could be improved because their response is quite slow."

"When addressing a complex and extensive process, the domain it belongs to, be it banking, healthcare, or HR, requires widespread access."

"I would also like a very easy to use form builder."

"The initial setup can be complex for business users."

"The GUI needs to be improved, with more configuration options."

"While it's very scalable, it would be great if auto-scaling capabilities were added to it... one area that really could help out would be to have dynamic resizing of the cluster. Right now, you have to do capacity planning."

More Camunda cons

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"Its implementation in the public sector was a bit complex."

"Sometimes when we are patching some data from the database, we are getting added as a timeout."

"This is an expensive solution."

"We would like to have a better ability to customize PegaRULES."

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

"Customers expect more out-of-box solutions to be readily available"

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

More Pega Platform cons

Pricing and Cost Advice

"We're using the free version. We used the Enterprise version for some time. If I compare free versus what we paid at that time, the Enterprise version costs a lot. For the additional functionality that we got with the Enterprise version, it was too costly."

"Licensing costs are anywhere from $80,000 to $100,000 USD per year."

"The product is expensive for a small or medium-sized company."

"We pay for the license of this solution annually."

"Cheaper licensing and resources than competitors"

"I tried to get some information about buying the license for the solution, but I found it kind of hard to understand the business model."

"Camunda's pricing is good."

"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."

More Camunda pricing and cost advice

"The price of this solution, including installation and configuration, is comparable to competing vendors."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

"I would rate the product's pricing a six out of ten."

"Licensing is expensive. You need to wisely select between per user and per case."

"It's a user-based license where, as you scale the numbers of users, the price increases."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 15% of the time

Bizagi vs Camunda

Compared 9% of the time

Bonita vs Camunda

Compared 7% of the time

IBM BPM vs Camunda

Compared 7% of the time

Flowable vs Camunda

Compared 6% of the time

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Compared 23% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

OutSystems vs Pega Platform

Compared 5% of the time

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Product Reports

Buyer's Guide

Camunda

November 2024

Download Camunda product report

Buyer's Guide

Pega Platform

November 2024

Download Pega Platform product report

Also Known As

Camunda BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

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Camunda

Video not available

Pega

Overview

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Camunda vs. Pega Platform

October 2024

Free Report: Camunda vs. Pega Platform

Find out what your peers are saying about Camunda vs. Pega Platform and other solutions. Updated: October 2024.

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