Camunda vs Pega Platform comparison

Camunda and Pega are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.2, while Pega is ranked #3 with an average rating of 8.0. Camunda holds a 21.7% mindshare in BPM, compared to Pega’s 5.9% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Camunda

Read 75 Camunda reviews

27,838 Views
17,476 Comparison Views

89% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

7,299 Views
5,484 Comparison Views

91% willing to recommend

Camunda

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Camunda are leading process automation solutions targeting distinct market needs. Pega appears to have the upper hand due to its comprehensive features, despite some scalability issues, while Camunda is favored for its flexibility and cost-effectiveness, even with higher operational requirements and a need for better documentation.

Features: Pega Platform is equipped with extensive automation capabilities, AI-driven insights for enhanced decision-making, and a focus on end-to-end workflow management. Camunda provides an efficient BPMN-based engine, a high degree of customization for workflows, and developer-friendly tools for flexibility.

Room for Improvement: Pega needs to address scalability challenges, simplify its interface, and reduce the learning curve. Camunda has room to improve its documentation, user support, and could benefit from more accessible support resources to better serve its users.

Ease of Deployment and Customer Service: Pega's deployment is complex and time-consuming; however, it is supported by responsive customer service and offers diverse deployment models. Camunda is easier to implement and accelerates application development, though its customer service could be more immediate.

Pricing and ROI: Pega involves high setup costs but provides long-term ROI through operational efficiency improvements. Camunda, known for its open-source model, appears cost-effective initially with quick ROI, although higher customization costs may arise for firms.

To learn more, read our detailed Camunda vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Camunda vs. Pega Platform

October 2024

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Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Ranking in Process Automation

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (2nd)

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.7%, up from 20.9% compared to the previous year. The mindshare of Pega Platform is 5.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Peter Broucke

Enterprise Architect at Proximus

Apr 23, 2024

Support is good (even the basic one), documentation is readily available and matches the need for agile development

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Balaji Choda

Manager Acquisition at American Express

May 9, 2024

Provides built-in frameworks that can be reused and reduces time and cost

The frameworks are built over the core Pega platform. All the codes are already built. A user can directly use the framework according to their needs. All the corresponding data models and processes already built in the framework can be reused with our custom layer. The tool reduces our costs. It is faster to implement. The solution has everything. It is model-driven. It generates its own code. It has a rules engine. Previously, Pega had its own UI. Now, we have Constellation DX API. It helps us have any user interface we need, like Angular or React. API helps create work objects in the workflow.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having knowledge of the BPM and monitoring process has proven to be very beneficial, as I am currently engaged in documenting processes for Clientele."

"It is a scalable product. I would rate the scalability a ten out of ten."

"It's user friendly, much better than most tools I have seen."

"Camunda Platform has a very good interface for workflow and business process design."

"I've found the active community most valuable but it also provides you with a lot of other features."

"We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."

"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."

"The BPMN diagram is valuable. For our use case of transferring money from one account to another, the connections have to be done in the traditional financial ways. There are a lot of unexpected errors and a lot of instability with this kind of system, and we are using Camunda in order to have clear flows. With BPMN, I can show a flow to my business partner, and the business team can easily understand what's going on. The technical team can understand what the implementation is, and we can model different errors and the process for recovering from these errors."

More Camunda pros

"The latest releases of PegaRULES are scalable, advanced, and can be easily integrated into your environment."

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"Powerful, full-featured business process management with excellent support"

"This solution is useful for business process management if you have any banking solutions or need to manage a process."

"The solution is able to support the size and scale required."

"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."

"The solution's case management is its most valuable aspect."

"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."

More Pega Platform pros

Cons

"It would be better if the tool were made less reliant on Java."

"The only drawback is the time that it takes to have a complete set of workflows implemented on the Camunda platform."

"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."

"Initially, installation was challenging, but recent improvements have made it much easier."

"When you search for Camunda BPM resources or books on how to utilize Camunda BPM, it is lacking. When it comes to Alfresco, there are thousands of resources that can help you to utilize within AWS and its Group Services. I would like to see the usage of Camunda BPM on Amazon Web Services be improved."

"The latency of API could be decreased."

"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."

"The product must provide more videos and training materials."

More Camunda cons

"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."

"The previous versions had good training documents but the updated versions need to improve the documentation."

"The solution would benefit from more integration capabilities."

"The UI needs improvement."

"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."

"The UI needs reworking."

More Pega Platform cons

Pricing and Cost Advice

"Licensing costs are anywhere from $80,000 to $100,000 USD per year."

"The product's price depends on the number of processes that need to be automated or where the orchestration part needs to be used. The product is affordable for medium and large enterprises."

"Cheaper licensing and resources than competitors"

"Camunda has a free service as well as a commercial service. We are using the free service."

"We use Camunda's community edition, which is free."

"We have an annual subscription to this solution."

"The license is quite expensive, which is why we went with the community version."

"We are using the paid edition because there is no separate support and service license yet. We are yet to find a suitable licensing model for Camunda because we only use the engine, and we have implemented our solution around Camunda Cloud. So, we are mainly interested in the support and service, and that's what we mainly use in the paid edition."

More Camunda pricing and cost advice

"We mostly have a yearly license."

"Pega is expensive."

"The licensing model for Pega BPM needs to be improved."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"The product pricing is considered reasonable compared to other solutions in the market."

"I rate Pega BPM a seven out of ten."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

27%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

Apache Airflow vs Camunda

Compared 16% of the time

Bizagi vs Camunda

Compared 9% of the time

IBM BPM vs Camunda

Compared 7% of the time

Bonita vs Camunda

Compared 7% of the time

Appian vs Camunda

Compared 5% of the time

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ServiceNow vs Pega Platform

Compared 24% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

OutSystems vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Camunda

October 2024

Download Camunda product report

Buyer's Guide

Pega Platform

September 2024

Download Pega Platform product report

Also Known As

Camunda BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

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Camunda

Video not available

Pega

Overview

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Camunda vs. Pega Platform

October 2024

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