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Microsoft Power Apps vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Microsoft Power Apps boosts productivity with time savings, automation, cost efficiency, and potential fivefold ROI, enhancing operational value.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
The connection between Power Apps and Power BI simplifies generating and presenting reports, alleviating the workload and enhancing productivity.
 

Customer Service

Sentiment score
6.4
Microsoft Power Apps support is responsive but inconsistent, with variations in satisfaction depending on resources and support plans.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
Microsoft's technical support is around a seven to eight.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
6.7
Microsoft Power Apps is scalable and adaptable but can incur costs and performance issues in complex scaling scenarios.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
If it is flexible and includes premium connectors, scalability is easy.
 

Stability Issues

Sentiment score
7.5
Microsoft Power Apps is generally reliable and stable, with occasional performance issues under heavy data loads or network challenges.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
I would rate the stability of Microsoft Power Apps as a nine out of ten.
 

Room For Improvement

Microsoft Power Apps could improve in integration, usability, documentation, performance, support, and licensing to enhance user experience.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
This would assist business process users who lack coding knowledge.
The integration of Microsoft's autonomous AI agents would be an excellent enhancement for Power Apps.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

Microsoft Power Apps offers flexible pricing, starting at $10 per user per month, with options for premium features and plans.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
For small to medium enterprises, it is affordable, especially with Microsoft Enterprise licensing.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
 

Valuable Features

Microsoft Power Apps enables rapid app development with seamless integration, customization, and minimal programming, enhancing enterprise efficiency and cost-effectiveness.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
It integrates seamlessly with Power Automate for process automation and connects with email, SharePoint, Power BI, and MS Teams, facilitating everyday processes.
The integration with SharePoint is part of the enterprise package, making it cost-effective.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
 

Categories and Ranking

Microsoft Power Apps
Ranking in Rapid Application Development Software
1st
Ranking in Low-Code Development Platforms
1st
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
92
Ranking in other categories
No ranking in other categories
Pega Platform
Ranking in Rapid Application Development Software
5th
Ranking in Low-Code Development Platforms
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd)
 

Mindshare comparison

As of December 2024, in the Rapid Application Development Software category, the mindshare of Microsoft Power Apps is 17.0%, down from 23.9% compared to the previous year. The mindshare of Pega Platform is 6.6%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Praveen Chaudhary - PeerSpot reviewer
Facilitates form creation and application planning but lacks performance
We have started exploring those parts. It is in the initial stages and capable of performing simple tasks that are helpful. We are still exploring how it can work with profiles, and other AI features that Microsoft continues to introduce. It provides a basic starting point within its capabilities. Microsoft Power Apps is a perfect tool. Understanding its limitations is crucial to identifying where it best fits within organizational solutions. It excels in scenarios requiring quick turnaround times, offering easy maintenance with minimal technical expertise needed. However, it's not suited for complex enterprise-level solutions. Overall, I rate the solution a seven out of ten.
Balaji  Choda - PeerSpot reviewer
Cost-effective wwith good automation and enhanced UI flexibility
Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…
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Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
824,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
10%
Financial Services Firm
27%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
Would you choose ServiceNow over Microsoft PowerApps?
Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...
Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

PowerApps, MS PowerApps
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Learn More

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Overview

 

Sample Customers

TransAlta, Rackspace, Telstra
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Microsoft Power Apps vs. Pega Platform and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.