Appian and Hyland OnBase operate within the enterprise software sector. Appian has an advantage with its low-code platform enabling rapid application development.
Features: Appian stands out with case management, agile workflow design, and seamless architecture integration for diverse functionalities. It facilitates rapid development through its low-code platform. Hyland OnBase provides stability and flexibility with robust document management and process automation, excelling in secure data handling and platform integration.
Room for Improvement: Appian needs improvement in UI flexibility and mobile capabilities, better DevOps tool integration, and enhanced form creation. Hyland OnBase is critiqued for its less intuitive interface and the complexity of setup. It requires enhancements in training, duplication handling, and dashboard functions.
Ease of Deployment and Customer Service: Appian offers flexible deployment, favoring cloud solutions, and is praised for responsive customer support. Hyland OnBase mainly operates on private and on-premises deployments, offering robust data control but limiting scalability. Its customer service is moderate with a small team.
Pricing and ROI: Appian is competitively priced, promising high ROI through its architecture, although licensing may be complex. Hyland OnBase is perceived as expensive due to its monolithic structure but justifies pricing with comprehensive content management capabilities.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.
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