Hyland OnBase vs Nintex Process Platform comparison

Hyland and Nintex are both solutions in the Business Process Management (BPM) category. Hyland is ranked #16 with an average rating of 8.0, while Nintex is ranked #9 with an average rating of 8.1. Hyland holds a 0.2% mindshare in BPM, compared to Nintex’s 2.1% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 90% of Nintex users who would recommend it.

Hyland OnBase

Read 12 Hyland OnBase reviews

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263 Comparison Views

100% willing to recommend

Nintex Process Platform

Read 24 Nintex Process Platform reviews

3,238 Views
1,844 Comparison Views

90% willing to recommend

Hyland OnBase

Nintex Process Platform

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Executive SummaryUpdated on Dec 18, 2024

Nintex Process Platform and Hyland OnBase compete in the business process automation category. Nintex may have a slight edge due to its user-friendliness and flexible deployment options, appealing to businesses seeking quick adaptability and mobile operations.

Features: Nintex Process Platform offers a no-code or low-code solution, enhancing ease of use and scalability. It integrates seamlessly with Microsoft ecosystems, while its LazyApproval feature supports mobile operations. Hyland OnBase provides secure document management and integration with Outlook and Salesforce, offering strong audit trails. Its adaptability to various processes adds versatility, but some users find it less intuitive compared to Nintex.

Room for Improvement: Nintex could improve server efficiency, error reporting, and AI integration. Enhancements in logging, validation, and adaptability in non-SharePoint environments would be beneficial. OnBase needs a simplified user interface and migration process. It also lacks OCR functionality for all languages and support for some local languages like Arabic. Additionally, its pricing model is often considered expensive.

Ease of Deployment and Customer Service: Nintex supports a mix of on-premises, cloud, and hybrid environments, providing broad deployment flexibility. Its global 24/7 support receives mixed reviews on responsiveness. Hyland OnBase is mainly on-premises, praised for reliable and helpful support, though potentially lacking efficiency in service desk solutions compared to Nintex.

Pricing and ROI: Nintex can be expensive upfront but offers valuable automation features, leading to cost efficiencies. Its subscription-based model ensures scalability, with users reporting satisfactory ROI. OnBase is also priced high but considered a worthwhile investment due to its modularity and comprehensive features, delivering quick ROI by streamlining document-heavy processes.

To learn more, read our detailed Hyland OnBase vs. Nintex Process Platform Report (Updated: January 2025).

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

16th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

Nintex Process Platform

Ranking in Business Process Management (BPM)

9th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Process Automation (8th), Workload Automation (11th)

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.2%, down from 0.4% compared to the previous year. The mindshare of Nintex Process Platform is 2.1%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Damilola Adeleye

Business Automation Developer at Polaris Bank Nigeria Plc

Straightforward interface and user-friendly

There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The product's initial setup phase is not difficult."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"I like the cloud and its integrability."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

"This tool set makes it easy to integrate current processes and increase adoption rates and usage for the tool, as well as the process changes to update it on the fly."

"NWC forms could be better. Also, the ability to build workflows that are not dependent on SharePoint is very desirable. The forms feature just isn’t as functional as the forms for SharePoint."

"With an extensive list of integrations with LOB data, your workflows can extend far beyond SharePoint, driving adoption of SharePoint."

"It can scale well."

"This solution is very easy to use and customize, using almost zero coding. It's built on SharePoint which many companies in our country have experience with. This made it easy to adapt the application in our environment."

"Easily maintained and customization is quite simple."

"The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform."

"I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability."

More Nintex Process Platform pros

Cons

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The application could potentially be more open-source, allowing integration with more solutions."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The migration is a bit difficult in the tool."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

More Hyland OnBase cons

"The cost of the solution is high and has room for improvement."

"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."

"It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user friendly and easier to use."

"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."

"There have been some glitches, and the workflow fails frequently."

"Heavy, cumbersome and inflexible."

"The solution is a bit too expensive. It could be cheaper."

"At times, issues arise in certain scenarios. In such cases, the versioning can become quite difficult. There may be no other way but to restart the entire process or rectify it at that point."

More Nintex Process Platform cons

Pricing and Cost Advice

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The enterprise version has some additional features that I would like to use, but the price is not fair."

"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."

"The product’s price is competitive compared to other vendors."

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"Our maintenance costs are reduced."

"The annual support costs are expensive."

"Comparatively, it's expensive."

More Nintex Process Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Government

13%

Computer Software Company

11%

Manufacturing Company

Computer Software Company

20%

Financial Services Firm

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.

See all answers

What needs improvement with Hyland OnBase?

We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...

See all answers

What do you like most about K2?

The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.

See all answers

What is your experience regarding pricing and costs for K2?

Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.

See all answers

What needs improvement with K2?

The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.

See all answers

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Compared 12% of the time

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Compared 10% of the time

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Compared 29% of the time

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Compared 7% of the time

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SAP Signavio Process Manager vs Nintex Process Platform

Compared 7% of the time

Pega Platform vs Nintex Process Platform

Compared 6% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

January 2025

Download Hyland OnBase product report

Buyer's Guide

Nintex Process Platform

January 2025

Download Nintex Process Platform product report

Also Known As

OnBase

K2 blackpearl, K2 Five, Nintex Workflow

Learn More

Hyland

Nintex

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?

Easy Maintenance - Simplifies ongoing management and updates.
Low-Code Development - Enables quick application creation with minimal coding.
Extensive Integration - Connects with diverse data sources through SmartObjects technology.
Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.

What benefits should users look for in reviews?

Affordability - Offers cost-effective solutions for businesses.
Customizability - Provides tailored solutions that meet specific needs.
Support - Beneficial for addressing issues and optimizing performance.
Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

SEA Corp, Omnicom Group, Verizon, STIHL

Buyer's Guide

Hyland OnBase vs. Nintex Process Platform

January 2025

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