There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ.
Learning Organisational Development & Employee Engagement Head at MetLife
Real User
Top 5
2023-11-02T08:55:42Z
Nov 2, 2023
Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.
The product’s support for the mobile platform and its ability to handle artificial loads could be better. Its capabilities from the customer’s perspective need improvement. They should add repair and remediation features.
Business Automation Developer at Polaris Bank Nigeria Plc
Real User
Top 5
2023-05-12T14:47:00Z
May 12, 2023
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
AI is the most required functionality in tools nowadays in the market. The tool lacks to offer support for the Arabic language, and it needs consideration.
System Development Analyst at Saudi Electricity Company
Real User
Top 20
2023-03-09T21:55:03Z
Mar 9, 2023
We want to upgrade our system. We need to develop more things and need the latest K2 tool to do that. The model we have is out of date. We need to move to K2 Five. Our version is very old and we do not have support from K2 at this time. There are some glitches happening as we consider moving to K2 Five. The solution needs more RPA and AI features.
Practice Director - Microsoft & Opensource at GyanSys Inc.
Real User
Top 5
2022-11-08T11:19:14Z
Nov 8, 2022
There have been some glitches, and the workflow fails frequently. We had to upgrade to fix it. Even when there is a threshold limit with Sharepoint, it impacts the K2 level. The solution should be more developer-friendly because many steps are involved compared to Power Automate.
CIO at a comms service provider with 10,001+ employees
Real User
2022-10-19T11:46:19Z
Oct 19, 2022
The solution's flexibility can be improved. K2 needs to be fully code-free, and they should try Endeavor to make it code-free. It will help to hide the complexities of smart objects. Improvements can be made because we are implementing one solution and need a solution that integrates into itself. It's very tedious to manage, so they should ensure that everything is integrated and taken care of.
Automation Team Lead at a tech services company with 11-50 employees
Real User
2021-03-06T15:15:43Z
Mar 6, 2021
The Workflow Designer needs improvement. For example, when you design a workflow on K2, it shows the entire area between one action and another action. However, you should be able to see the structure for this action. It's not automatically structured. It sould be automatically structured from the shared action to the following action. In K2, you should be able to organize it by yourself. Workflows should be very easy to organize exactly as you need them. It shouldn't be inflexible. The mapping processes need to be better. You can't really change the look and feel. You should be able to customize the solution a bit more. The document generation, the dynamic document generation, could be a great addition as a feature.
Currently, it's taking quite some time to deploy a package, it needs improvement. If they can simplify the deployment then it would be helpful. I would like to see a versioning tool included within K2 similar to Visual Studio to do your versioning of programs. It would be very useful and assist us a lot. If they could also include an RPA as a tool, or integrate it with RPA products. It would be beneficial, as we wouldn't have to purchase anything else.
K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows.
Technology Unit Manager at a tech services company with 501-1,000 employees
Real User
2020-09-09T06:28:55Z
Sep 9, 2020
Even though the performance is better than the competition, it needs to be enhanced and improved upon. They could always refine this a bit more. The licensing needs to be improved. Right now, we find it's getting more expensive to use the product. The K2 platform could be enhanced.
Program Manager - Intelligent Automation at a engineering company with 10,001+ employees
Real User
2020-09-08T09:10:01Z
Sep 8, 2020
The solution is heavy and cumbersome and it has a very stringent way of doing things. It's not difficult but at the same time it's not flexible enough. If you don't do it properly, you can't render it on mobile properly and it just runs into a lot of issues. I think what we need is a more flexible platform that can actually give us that option, a second option or a main option, to move away from K2. We run into issues at times and it's mainly around the way we design applications and mainly around how we want to use applications. It restricts us in a very specific way to be able to fully utilize the capability. I think K2 is a bit far from being a perfect mobile development platform. We'd like to look at Microsoft as an option.
Chief Information Officer at a construction company with 51-200 employees
Real User
2020-05-10T08:06:04Z
May 10, 2020
I think there can be improvements in the product but that may be linked to the decisions that we have taken to put it on-premise, because now we're making big changes and the scope of the project has changed so that we now want external partners to have access to the system. Because we're on-premise, it's more complicated to provide access to their own network. Next time I would go for the cloud.
Manager at a tech services company with 51-200 employees
Reseller
2019-05-26T06:53:00Z
May 26, 2019
It didn't calculate the designs I needed. If a customer doesn't know what to do with the BPM tool, then they won't know how to start using the tool. It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user-friendly and easier to use. Perhaps they may add some different holdings, and if you carry a file which uses either shape, you can handle the document. That's not our preferred method to manage software. Perhaps they could add a simple archiving function in the software. That would be very useful.
Lead Technical Architect at Saudi Basic Industries Corporation
Real User
2019-05-22T07:18:00Z
May 22, 2019
The SmartForms need to be simplified so that the non-expert, business users can make use of them without coding. That will help a lot. I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI and the robotics. The AI should be able to learn inside the platform so that it adds intelligence to the tool itself. That way, it can handle the things that are being taken care of by external entities. It will first learn how to handle new events, and then handle them by itself in the future.
Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.
Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance,...
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
The solution does not integrate with many platforms.
Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ.
Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.
The product’s support for the mobile platform and its ability to handle artificial loads could be better. Its capabilities from the customer’s perspective need improvement. They should add repair and remediation features.
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
AI is the most required functionality in tools nowadays in the market. The tool lacks to offer support for the Arabic language, and it needs consideration.
We want to upgrade our system. We need to develop more things and need the latest K2 tool to do that. The model we have is out of date. We need to move to K2 Five. Our version is very old and we do not have support from K2 at this time. There are some glitches happening as we consider moving to K2 Five. The solution needs more RPA and AI features.
There have been some glitches, and the workflow fails frequently. We had to upgrade to fix it. Even when there is a threshold limit with Sharepoint, it impacts the K2 level. The solution should be more developer-friendly because many steps are involved compared to Power Automate.
The solution's flexibility can be improved. K2 needs to be fully code-free, and they should try Endeavor to make it code-free. It will help to hide the complexities of smart objects. Improvements can be made because we are implementing one solution and need a solution that integrates into itself. It's very tedious to manage, so they should ensure that everything is integrated and taken care of.
K2's support for DevOp team corporations is weak.
The Workflow Designer needs improvement. For example, when you design a workflow on K2, it shows the entire area between one action and another action. However, you should be able to see the structure for this action. It's not automatically structured. It sould be automatically structured from the shared action to the following action. In K2, you should be able to organize it by yourself. Workflows should be very easy to organize exactly as you need them. It shouldn't be inflexible. The mapping processes need to be better. You can't really change the look and feel. You should be able to customize the solution a bit more. The document generation, the dynamic document generation, could be a great addition as a feature.
Currently, it's taking quite some time to deploy a package, it needs improvement. If they can simplify the deployment then it would be helpful. I would like to see a versioning tool included within K2 similar to Visual Studio to do your versioning of programs. It would be very useful and assist us a lot. If they could also include an RPA as a tool, or integrate it with RPA products. It would be beneficial, as we wouldn't have to purchase anything else.
K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows.
Even though the performance is better than the competition, it needs to be enhanced and improved upon. They could always refine this a bit more. The licensing needs to be improved. Right now, we find it's getting more expensive to use the product. The K2 platform could be enhanced.
The solution is heavy and cumbersome and it has a very stringent way of doing things. It's not difficult but at the same time it's not flexible enough. If you don't do it properly, you can't render it on mobile properly and it just runs into a lot of issues. I think what we need is a more flexible platform that can actually give us that option, a second option or a main option, to move away from K2. We run into issues at times and it's mainly around the way we design applications and mainly around how we want to use applications. It restricts us in a very specific way to be able to fully utilize the capability. I think K2 is a bit far from being a perfect mobile development platform. We'd like to look at Microsoft as an option.
I think there can be improvements in the product but that may be linked to the decisions that we have taken to put it on-premise, because now we're making big changes and the scope of the project has changed so that we now want external partners to have access to the system. Because we're on-premise, it's more complicated to provide access to their own network. Next time I would go for the cloud.
It didn't calculate the designs I needed. If a customer doesn't know what to do with the BPM tool, then they won't know how to start using the tool. It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user-friendly and easier to use. Perhaps they may add some different holdings, and if you carry a file which uses either shape, you can handle the document. That's not our preferred method to manage software. Perhaps they could add a simple archiving function in the software. That would be very useful.
The SmartForms need to be simplified so that the non-expert, business users can make use of them without coding. That will help a lot. I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI and the robotics. The AI should be able to learn inside the platform so that it adds intelligence to the tool itself. That way, it can handle the things that are being taken care of by external entities. It will first learn how to handle new events, and then handle them by itself in the future.