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Camunda vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Camunda
Ranking in Business Process Management (BPM)
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
77
Ranking in other categories
Business Process Design (1st), Process Automation (1st)
Hyland OnBase
Ranking in Business Process Management (BPM)
19th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (14th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.3%, up from 21.1% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

FABIO NAGAO - PeerSpot reviewer
Reduces costs with hardware abstraction and simplifies scaling
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible. I have to choose between monitoring CPU or memory to scale my solution. Not every software is built for deployment as a container service, although the current architecture trend is changing this.
Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."
"It has an open BPM"
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."
"I've found the active community most valuable but it also provides you with a lot of other features."
"We have been able to save costs using this solution compared to the product we used before."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The solution's most valuable features are integration and flexibility."
"The product's initial setup phase is not difficult."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"Its most valuable aspect is its flexibility"
 

Cons

"In the future, I would like to see better transactional integrity."
"The product's initial setup phase is difficult for beginners."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"Would be helpful if there were additional out-of-the-box activities."
"It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies."
"The documentation could use improvement."
"Especially when you use the open-source version, there are issues with performance."
"There should be a multi-tenant solution for the platform where it supports multiple organizations on one platform instead of having to spin up multiple clusters for each organization. There should be an easy way to integrate different departments into one platform without having to operate multiple platforms. The operations should be easier with the enterprise solution. It should not create more overhead for the operations people."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"Software malfunctioning usually occurs when we receive documents from external sources."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"The migration is a bit difficult in the tool."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The solution’s initial setup is a little difficult."
 

Pricing and Cost Advice

"We are using the open-source version of this solution."
"The most attractive feature of the product is that it is open source."
"The evaluation of my customers on pricing is that it is reasonable."
"Compared to other software, Camunda Platform is quite cost-effective."
"It is good for a startup. When we started, its price was fair, but the way we are using it to orchestrate microservices makes it expensive. When you are growing as a company, you would have more microservices, and you would have more users. There is an exponential effect when you are growing in terms of the number of conditions, processes, and users because they bill you per process. So, the price was increasing very quickly for us, and it was very difficult."
"Cheaper licensing and resources than competitors"
"We use Camunda's community edition, which is free."
"In Africa, the cost of deployment is an important factor to consider since it adds to the overall cost. This might be the only drawback to using it."
"OnBase is reasonably priced."
"The solution costs around $6,000 per month."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Computer Software Company
14%
Government
6%
Manufacturing Company
6%
Financial Services Firm
14%
Government
13%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Which would you choose - Camunda Platform or Apache Airflow?
Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...
What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.
What needs improvement with Hyland OnBase?
We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...
 

Comparisons

 

Also Known As

Camunda BPM
OnBase
 

Overview

 

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Camunda vs. Hyland OnBase and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.