Camunda vs Hyland OnBase comparison

Camunda and Hyland are both solutions in the Business Process Management (BPM) category. Camunda is ranked #1 with an average rating of 8.2, while Hyland is ranked #16 with an average rating of 8.0. Camunda holds a 21.8% mindshare in BPM, compared to Hyland’s 0.3% mindshare. Additionally, 89% of Camunda users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Camunda

Read 75 Camunda reviews

26,558 Views
17,049 Comparison Views

89% willing to recommend

Hyland OnBase

Read 11 Hyland OnBase reviews

453 Views
294 Comparison Views

100% willing to recommend

Camunda

Hyland OnBase

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Camunda and Hyland OnBase based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Camunda vs. Hyland OnBase Report (Updated: October 2024).

Buyer's Guide

Camunda vs. Hyland OnBase

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

Camunda

Ranking in Business Process Management (BPM)

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (2nd), Process Automation (1st)

Hyland OnBase

Ranking in Business Process Management (BPM)

16th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (14th)

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Camunda is 21.8%, up from 21.1% compared to the previous year. The mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Peter Broucke

Enterprise Architect at Proximus

Apr 23, 2024

Support is good (even the basic one), documentation is readily available and matches the need for agile development

Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise. As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations. Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.

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Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Jul 18, 2024

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is useful for small projects."

"It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."

"We can easily define and deploy business processes. Camunda provides the tools that allow business people to design business processes. We don't have to have developers for it. It is so easy to use that our business people can go into the tool and model their business processes. We get time to do other things than just designing business processes."

"The best feature is the automation."

"We are documenting all of the processors and VPN. Then we are sharing it with our business users."

"The architecture is good because it's a headless workflow. I can create my own frontend, and it's fully API-based."

"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."

"Camunda's process diagram creation and deployment is very easy."

More Camunda pros

"I like the cloud and its integrability."

"Its most valuable aspect is its flexibility"

"The solution's most valuable features are integration and flexibility."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The product's initial setup phase is not difficult."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

More Hyland OnBase pros

Cons

"In terms of features, it meets my needs, but I would like Camunda to have an office in Brazil and provide training in Portuguese. They should provide regional support and training courses in Portuguese."

"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."

"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."

"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."

"The latency of API could be decreased."

"An improvement would be to support Angular 2 instead of AngularJS, which is quite old."

"Community support is basically what I'm looking for. Other than that, it is okay for now."

"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."

More Camunda cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The migration is a bit difficult in the tool."

"Software malfunctioning usually occurs when we receive documents from external sources."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

Pricing and Cost Advice

"The product is expensive for a small or medium-sized company."

"We are using the paid edition because there is no separate support and service license yet. We are yet to find a suitable licensing model for Camunda because we only use the engine, and we have implemented our solution around Camunda Cloud. So, we are mainly interested in the support and service, and that's what we mainly use in the paid edition."

"We are using the open-source version of this solution."

"Camunda is much cheaper."

"Camunda is a cheaply priced product, making it one of its major USPs."

"While the license isn't budget-friendly, careful consideration and calculated planning for a significant number of licenses can make it more cost-effective."

"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."

"We use the free version."

More Camunda pricing and cost advice

"The tool's price is high."

"OnBase is reasonably priced."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

14%

Manufacturing Company

Government

13%

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Which would you choose - Camunda Platform or Apache Airflow?

Camunda Platform allows for visual demonstration and presentation of business process flows. The flexible Java-based option was a big win for us and allows for the integration of microservices very...

See all answers

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

The solution costs around $5,000 per month. It is very relative.

See all answers

What needs improvement with Hyland OnBase?

The solution’s initial setup is a little complex. The look and feel need improvement as well.

See all answers

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Product Reports

Buyer's Guide

Camunda

November 2024

Download Camunda product report

Buyer's Guide

Hyland OnBase

October 2024

Download Hyland OnBase product report

Also Known As

Camunda BPM

OnBase

Learn More

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Camunda

Hyland

Overview

Camunda enables organizations to orchestrate processes across people, systems, and devices to continuously overcome complexity and increase efficiency. A common visual language enables seamless collaboration between business and IT teams to design, automate, and improve end-to-end processes with the required speed, scale, and resilience to remain competitive. Hundreds of enterprises such as Atlassian, ING, and Vodafone orchestrate business-critical processes with Camunda to accelerate digital transformation. To learn more visit camunda.com.

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Sample Customers

24 Hour Fitness, Accruent, AT&T Inc., Atlassian, CSS Insurance, Deutsche Telekom, Generali, Provinzial NordWest Insurance Services, Swisscom AG, U.S. Department of Veterans Affairs, VHV Group, Zalando

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Camunda vs. Hyland OnBase

October 2024

Free Report: Camunda vs. Hyland OnBase

Find out what your peers are saying about Camunda vs. Hyland OnBase and other solutions. Updated: October 2024.

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