We performed a comparison between Camunda and Hyland OnBase based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has a good task management engine."
", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
"The Camunda BPMN Platform is very flexible and gives several options to deploy and scale it."
"Being able to use a Java-based solution makes the product flexible."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"The flexibility is great."
"I've found the active community most valuable but it also provides you with a lot of other features."
"I think that the positives of Camunda Platform are that our customers can start with the free version. I think it is the most important."
"The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"I like the cloud and its integrability."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The cockpit features of the Camunda Platform can be improved to make it a bit more user-friendly, in terms of providing a bit more user experience for non-technical users. There could be some additional documentation added."
"Community support is basically what I'm looking for. Other than that, it is okay for now."
"In the future, I would like to see better transactional integrity."
"The Camunda Modeler installation poses a challenge, requiring local installation, which doesn't help collaboration like other online tools, for instance."
"I think that Camunda can try to do better when it comes to solving the complexities of all the products in its software stack."
"The GUI needs to be improved, with more configuration options."
"Camunda Platform's customer support could be improved because their response is quite slow."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
Camunda is ranked 1st in Business Process Management (BPM) with 71 reviews while Hyland OnBase is ranked 24th in Business Process Management (BPM) with 8 reviews. Camunda is rated 8.2, while Hyland OnBase is rated 8.0. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, IBM FileNet and OpenText Extended ECM. See our Camunda vs. Hyland OnBase report.
See our list of best Business Process Management (BPM) vendors.
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