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Hyland OnBase vs Informatica Intelligent Data Management Cloud (IDMC) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Business Process Management (BPM)
17th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (13th)
Informatica Intelligent Dat...
Ranking in Business Process Management (BPM)
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
182
Ranking in other categories
Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (4th), API Management (8th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (1st), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (2nd), Product Information Management (PIM) (1st), Data Observability (2nd)
 

Mindshare comparison

As of March 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…
Raj Sethupathi - PeerSpot reviewer
Offers profiling and address standardization but can be complicated
Informatica Data Quality has its data warehouse, primarily using Oracle and some SQL databases. You need a database to host the data. The cleansed version of the data is stored in the data warehouse. It integrates with PowerCenter and other Informatica tools. The integration details can be complex, but a regional setup is involved in this process. Profiling smaller datasets, such as 10,000-50,000 records, worked fine. However, unexpected issues could arise with larger datasets, such as thousands of records or more, especially with tables containing many columns. Handling tables with fifty or more columns can be challenging, even in Excel. A mismatch in data types could cause the entire system to crash. Continual enhancements are being made to address these issues, which can be unique to specific industries like finance and healthcare.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are integration and flexibility."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"Its most valuable aspect is its flexibility"
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Able to customize data search and data sharing."
"It has become an easy way to exchange information through any cloud application."
"I like the fact that you can find almost any product connection that you need and the list is always expanding."
"Informatica Business Process Manager is easy to use and learn."
"The most valuable feature is its ability to extract metadata from various sources- be it an old SaaS application or the latest cloud application."
"MDM is very stable - it can handle millions of hits daily and still run 24/7."
"The features for data quality, data cataloging, and UI are excellent."
"We are able to set rules, establish a data quality management platform, and monitor the quality."
 

Cons

"The solution’s initial setup is a little difficult."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"Software malfunctioning usually occurs when we receive documents from external sources."
"The application could potentially be more open-source, allowing integration with more solutions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"It is complicated to establish the lineage in EDC using PowerCenter mappings."
"There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another."
"Managing the licenses with the on-premises version was difficult."
"The advertising makes promises about data analytics that it does not keep."
"Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model."
"Certain applications are not being synced with the ION."
"Once the data is masked, we won't be able to reverse it back to its original value."
"The stability and the integration of the solution have room for improvement."
 

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The tool's price is high."
"OnBase is reasonably priced."
"The solution costs around $6,000 per month."
"The product is highly-priced."
"The platform has a premium cost. I rate the pricing as seven out of ten."
"The price is very high and has become a big concern for our customers who require the solution in order for their business to function smoothly."
"The solution's pricing model is easy, but it is very expensive."
"Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing."
"Licensing is difficult to understand, but the team is always available to explain anything. They are very helpful."
"I have heard from customers that the product comes with a huge license cost."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.
What needs improvement with Hyland OnBase?
We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...
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Also Known As

OnBase
ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
The Travel Company, Carbonite
Find out what your peers are saying about Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC) and other solutions. Updated: March 2025.
841,540 professionals have used our research since 2012.