Hyland OnBase vs Informatica Intelligent Data Management Cloud (IDMC) comparison

Hyland and Informatica are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while Informatica is ranked #6 with an average rating of 8.0. Hyland holds a 1.4% mindshare in BPM, compared to Informatica’s 1.4% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 92% of Informatica users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,894 Views
1,126 Comparison Views

100% willing to recommend

Informatica Intelligent Dat...

Read 214 Informatica Intelligent Data Management Cloud (IDMC) reviews

22,811 Views
1,597 Comparison Views

92% willing to recommend

Hyland OnBase

Informatica Intelligent Dat...

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Executive SummaryUpdated on Dec 11, 2025

Informatica IDMC and Hyland OnBase both operate in the data management and document management sectors, respectively. Informatica IDMC appears to hold an edge in cloud-based data management due to its integration and cleansing capabilities, while Hyland OnBase is favored for its document management flexibility and security features.

Features: Informatica IDMC provides robust data management with modules for MDM, data quality, and data integration, catering to various data domains and offering flexible architecture styles. It emphasizes data cleansing, address validation, and data duplication prevention, pivotal for cloud operations. Hyland OnBase is renowned for its flexible document management, strong security measures, and wide-ranging integrations, facilitating effective content management across numerous sectors.

Room for Improvement: Informatica IDMC could enhance integration with SAP applications, create more intuitive GUIs, improve preconfigured business rules, and refine data stewardship. Users also seek stronger ETL capabilities and streamlined upgrade processes. Hyland OnBase can enhance its user interface, offer more affordable pricing across regions, and improve workflow flexibility with clearer migration paths.

Ease of Deployment and Customer Service: Informatica IDMC supports diverse environments, including on-premises and multiple cloud configurations, offering deployment flexibility. Its customer service is rated well, though support quality may vary regionally. Hyland OnBase is primarily on-premises but is expanding to private cloud options. Customer service is praised, though some users see a need for better training and support during initial setup and migrations.

Pricing and ROI: Both Informatica IDMC and Hyland OnBase have high pricing structures. Informatica IDMC's cost is considered steep, with pricing linked to data volume and usage but promising savings through efficiency improvements. Hyland OnBase also has high costs, with modular solutions adding value though increasing expenses. Both solutions offer noticeable ROI contingent on full adoption and suitable use cases.

To learn more, read our detailed Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC) Report (Updated: February 2026).

Buyer's Guide

Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC)

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (13th)

Informatica Intelligent Dat...

Ranking in Business Process Management (BPM)

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

214

Ranking in other categories

Data Integration (2nd), Data Quality (1st), Business-to-Business Middleware (2nd), API Management (6th), Cloud Data Integration (3rd), Data Governance (3rd), Test Data Management (3rd), Cloud Master Data Management (MDM) (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (2nd), Integration Platform as a Service (iPaaS) (3rd), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd), AI Data Analysis (1st)

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Informatica Intelligent Data Management Cloud (IDMC)	1.4%
Hyland OnBase	1.4%
Other	97.2%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Divya-Raj

Sr. Consultant cum Assistant Manager & Offshore Lead at Deloitte

Handles large data volumes effectively and offers competitive pricing

There is a lot of improvement required, as we still face some cache issues most of the time, which is a challenge that we expect to see resolved in the future. Additionally, there is some limitation when we are working with a tool, especially regarding In and Out parameters, and I feel that this aspect should be improved going ahead. We face issues with the API side, as Cloud Application Integration cannot handle large volumes; according to the API page, there is a limitation of 500 records or 500 MB. The AI integrated into the Informatica Intelligent Cloud Services solution is called Application Integration, where we still face challenges when dealing with huge volumes, as previously explained.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The product's initial setup phase is not difficult."

"The solution's most valuable features are integration and flexibility."

"Its most valuable aspect is its flexibility"

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"The interface has a great look and feel, and the functionality is so easy."

"The advanced features like task flow and conditional integration are particularly useful."

"The solution's initial setup is quite straightforward."

"Regarding the features, the dashboards related to data quality profiling are the most powerful tool that we are using, and the integration between EDC and the data quality is very important."

"The solution has multiple valuable features for metadata collection"

"The best part about the Informatica Intelligent Data Management Cloud (IDMC) is the modularity; when I say modularity, I mean the things get easier by working into different modules."

"The solution is stable."

"REST API: Excellent for scripting control and reporting mechanisms"

More Informatica Intelligent Data Management Cloud (IDMC) pros

Cons

"The migration is a bit difficult in the tool."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The application could potentially be more open-source, allowing integration with more solutions."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The solution’s initial setup is a little difficult."

More Hyland OnBase cons

"I used to use this tool more but recently we have been using another tool that we feel is better because it handles spatial data. Informatica Cloud Data Quality could improve by adding the ability to handle spatial data."

"The error information provided is not informative, as compared to Power Center."

"I think they should work really hard on UI."

"Compared to other tools in the market, Informatica MDM is costly."

"Informatica MDM can improve the data catalog and data marketplace."

"The solution should improve its integration."

"If I compare it with other MDM solutions in the market, one thing that can definitely be improved is automation to help with the configuration. Currently, when we are creating any staging of base object tables, all the columns have to be configured manually in the Informatica Hub Console. A lot of tables and different kinds of business columns have to be configured manually. There should be an automated process for this, especially in the Dev environment. When people are creating tables and columns from scratch, if there is a backend automated process for that, it would be really helpful. In Stibo, a similar feature is there wherein you can tag attributes to certain objects. It would be helpful if Informatica also provides a similar option. It would reduce the manual effort. It could be that such a feature is already there, but I am not aware of it."

"Informatica's issue is the licensing. Right now, there are a lot of new gen MDMs that are offering a lot in a single licensing model."

More Informatica Intelligent Data Management Cloud (IDMC) cons

Pricing and Cost Advice

"The solution costs around $6,000 per month."

"The tool's price is high."

"OnBase is reasonably priced."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"It's a costly solution"

"In terms of the licensing for Informatica Intelligent Cloud Services, we had the option of paying based on the number of users and paying based on the volume of data, and we went with the data volume licensing option. Informatica Intelligent Cloud Services isn't as expensive as CIG. The pricing for it is okay, so I'm rating it a four out of five in terms of pricing. We did use the email verification and address validation services which weren't part of the contract, so we had to pay additional fees for those services."

"It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there."

"The licensing price of the product depends on the organization's requirements."

"We pay for a yearly subscription."

"I rate Informatica MDM's price a six on a scale of one to ten, where one is a low price, and ten is a high price."

"Informatica MDM's price could be lower."

"Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing."

More Informatica Intelligent Data Management Cloud (IDMC) pricing and cost advice

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	51
Midsize Enterprise	27
Large Enterprise	153

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

See all answers

How does Azure Data Factory compare with Informatica Cloud Data Integration?

Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...

See all answers

Which Informatica product would you choose - PowerCenter or Cloud Data Integration?

Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...

See all answers

What are the biggest benefits of using Informatica Cloud Data Integration?

When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...

See all answers

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC)

January 2026

Informatica Intelligent Data Management Cloud (IDMC) report

Download Informatica Intelligent Data Management Cloud (IDMC) product report

Also Known As

OnBase

ActiveVOS, Active Endpoints, Address Verification, Persistent Data Masking

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Informatica Intelligent Data Management Cloud (IDMC) offers seamless integration of master data management, data quality, and data integration with a cloud-native architecture supporting multiple data management styles, optimizing data governance through metadata management.

IDMC enhances data synchronization and mapping tasks, utilizing a broad range of connectors to interact efficiently with data sources. Its precise address validation via AddressDoctor and intuitive navigation bolster user empowerment, delivering agility, scalability, and security in data governance. Despite its strengths, areas like ease of use, SAP integration, and reporting could benefit from enhancements. Connectivity issues and workflow complexities are noted, needing improvements in performance, support, and licensing cost. Users demand expanded ETL capabilities, real-time processing, and broader data source support to address growing data needs.

What are the key features of IDMC?

Integration Capabilities: Ensures seamless connectivity between on-premise and cloud environments.
Master Data Management: Centralizes and streamlines data processes for enhanced quality.
Data Quality: Employs tools for cleansing and standardizing data accuracy.
Address Validation: Features AddressDoctor for precise address verification.
Real-Time Processing: Supports real-time data handling for critical operations.
Connectivity Options: Offers a wide array of connectors for easy data source interaction.

What benefits and ROI should users consider?

Scalability: Cloud-native design boosts system agility, adapting to data volume changes.
Security: Enhances data protection with robust encryption and compliance measures.
Efficiency: Automates processes to reduce manual effort and errors.
Flexibility: Supports diverse data management styles, offering adaptability to business changes.
Governance: Empowers effective data governance through comprehensive metadata management.

In industries such as banking, healthcare, and telecom, IDMC is implemented for data integration, cloud migration, and enhancing data quality. Its capabilities are crucial for metadata management, lineage tracking, and real-time processing, ensuring high data quality and streamlined operations.

Informatica

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

The Travel Company, Carbonite

Buyer's Guide

Hyland OnBase vs. Informatica Intelligent Data Management Cloud (IDMC)

February 2026

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