Box and OpenText Extended ECM are both competitive in the content management solutions category. OpenText Extended ECM seems to have the upper hand due to its extensive features that are ideal for enterprises needing complex document management solutions.
Features: Box offers seamless collaboration capabilities, integration with popular third-party apps, and secure cloud storage options. OpenText Extended ECM provides advanced document management, comprehensive process automation, and deep integration with leading enterprise applications.
Room for Improvement: Box could improve by expanding its advanced document metadata handling, enhancing deeper enterprise application integrations, and offering more robust automation features. OpenText Extended ECM could enhance its user interface for easier navigation, simplify its setup process, and improve its mobile application support for better accessibility on the go.
Ease of Deployment and Customer Service: Box supports swift deployment with intuitive setups and strong customer support, making it favorable for companies seeking quick onboarding. OpenText Extended ECM may require a more detailed setup but offers comprehensive on-premises or hybrid deployment options and robust support.
Pricing and ROI: Box is known for competitive subscription pricing, such as promotions for 50GB free for life, and a faster ROI due to its scalability and straightforward implementation. OpenText Extended ECM involves a potentially higher initial investment but delivers high ROI over time through its extensive enterprise-focused features.
Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.
The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.
By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.
Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.
OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.
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