Box vs Kiteworks comparison

Box and Kiteworks are both solutions in the Enterprise Content Management category. Box is ranked #9 with an average rating of 7.7, while Kiteworks is ranked #15 with an average rating of 8.0. Box holds a 4.2% mindshare in ECM, compared to Kiteworks’s 1.0% mindshare. Additionally, 85% of Box users are willing to recommend the solution, compared to 100% of Kiteworks users who would recommend it.

Box

Read 41 Box reviews

3,068 Views
1,135 Comparison Views

85% willing to recommend

Kiteworks

Read 13 Kiteworks reviews

2,830 Views
255 Comparison Views

100% willing to recommend

Box

Kiteworks

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Executive SummaryUpdated on Jun 29, 2025

Kiteworks and Box are two competing products in the secure content management category. Kiteworks is the stronger option for those prioritizing data protection due to its impressive security and compliance features, while Box is better suited for businesses focused on collaboration and integration capabilities.

Features: Kiteworks offers strong encryption, secure email, and advanced threat protection, providing a comprehensive security framework. Box provides seamless integration with numerous third-party applications, allowing users to collaborate in real time. Additionally, Box includes specialized tools for content sharing and editing within the Microsoft Office suite.

Room for Improvement: Kiteworks could enhance its range of integrations and collaboration features to attract a wider audience. Its interface might feel too complex for newcomers despite the strong security focus. Box could improve the personalization aspect of its customer service and reduce the setup complexity for users with limited IT resources. Security measures can always be updated to match Kiteworks' robust offerings.

Ease of Deployment and Customer Service: Kiteworks provides customizable deployment options and dedicated support services to meet specific organizational needs. Box's cloud-based model allows for faster setup, though the initial integration may require significant IT involvement. Customers have found Kiteworks' customer service more responsive, while Box's is deemed efficient but can feel impersonal.

Pricing and ROI: Kiteworks appeals to organizations with its competitive setup cost, promising savings by mitigating compliance risks. In contrast, Box demands a higher upfront investment but delivers substantial ROI by enhancing team productivity and collaboration, making it valuable for businesses where these elements are a priority.

To learn more, read our detailed Box vs. Kiteworks Report (Updated: August 2025).

Buyer's Guide

Box vs. Kiteworks

August 2025

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Helped 867,676 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Box

Ranking in Enterprise Content Management

9th

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Storage (13th), Digital Asset Management (4th), Document Management Software (5th)

Kiteworks

Ranking in Enterprise Content Management

15th

Ranking in Content Collaboration Platforms

14th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (33rd), Managed File Transfer (MFT) (5th), Secure Email Gateway (SEG) (12th)

Mindshare comparison

As of September 2025, in the Enterprise Content Management category, the mindshare of Box is 4.2%, down from 4.6% compared to the previous year. The mindshare of Kiteworks is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
Box	4.2%
Kiteworks	1.0%
Other	94.8%

Enterprise Content Management

Featured Reviews

Parthasarathy Chellapillai

Program Administrator at Flextronics

Used for data storage and data collaboration, but its data security could be improved

If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Sharing and collaborating across files and folders has been a massive game changer."

"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."

"The system's performance is impressive, and file sharing is notably straightforward."

"Box is very realistic when it comes to sharing capabilities."

"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."

"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."

"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."

"It is a very user-friendly product."

More Box pros

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The solution removes the limitations with file attachment size that is found with regular email."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

More Kiteworks pros

Cons

"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."

"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."

"Like all cloud platforms, there are always areas of improvement around sync to local devices."

"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."

"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."

"I find their API to be quite complex and it could be more straightforward."

"In future releases, there could be encryption, to have better security."

"The UI should be faster. Sometimes it lags when switching between documents."

More Box cons

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"File location could be improved."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

More Kiteworks cons

Pricing and Cost Advice

"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."

"My organization pays for the license."

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."

"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."

"Better sign a full year's contract to get a discount."

"I believe Box is cheaper than SharePoint."

"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"

"Box needs to improve with their pricing in terms of licensing costs."

More Box pricing and cost advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Government

Healthcare Company

Government

16%

Financial Services Firm

12%

Retailer

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	9
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	11

Questions from the Community

What do you like most about Box?

The solution is used for data storage and any kind of visualization.

See all answers

What is your experience regarding pricing and costs for Box?

I was not involved in discussions about paying for Box, so I cannot provide specifics about pricing.

See all answers

What needs improvement with Box?

Collaborative editing was challenging if multiple people were in a document at once. The installation procedure was tricky but manageable with provided guidance and steps.

See all answers

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

See all answers

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

See all answers

What advice do you have for others considering Kiteworks?

Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...

See all answers

Comparisons

SharePoint vs Box

Compared 16% of the time

ShareFile vs Box

Compared 11% of the time

Microsoft OneDrive for Business vs Box

Compared 10% of the time

Egnyte vs Box

Compared 6% of the time

OpenText Content Management vs Box

Compared 2% of the time

More Box Competitors

Sterling Commerce Connect:Direct vs Kiteworks

Compared 36% of the time

SharePoint vs Kiteworks

Compared 12% of the time

GoAnywhere MFT vs Kiteworks

Compared 8% of the time

FileCloud vs Kiteworks

Compared 8% of the time

Cisco Secure Email Threat Defense vs Kiteworks

Compared 6% of the time

More Kiteworks Competitors

Product Reports

Buyer's Guide

Box

September 2025

Download Box product report

Buyer's Guide

Kiteworks

September 2025

Download Kiteworks product report

Also Known As

No data available

Accellion

Overview

Box is a Modern Content Management Platform for companies of all sizes and industries. The difference that Box brings is that it offers the security and controls admins need with the sharing and collaboration capabilities end users want. Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 62,000 businesses, including 59% of the Fortune 500, trust Box to manage content in the cloud.

The Box platform provides HIPAA, FINRA, FedRAMP, and many other compliances to go with granular access permissions and advanced security capabilities.

By using Box you can sync, share, and collaborate on all types of files, anywhere, on any device - but that's just the beginning. You can choose where to store your data, to manage your own encryption keys, and set workflows to automate content-based processes. You can also assign custom metadata tags to content, watermark sensitive content, and set file retention or legal hold policies.

Box has deep, native integrations with Microsoft Office and Outlook, Google Apps for Work, Salesforce, Netsuite, Docusign, Adobe, and many other best-of-breed solutions you may already be using.

Box

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Kiteworks

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Buyer's Guide

Box vs. Kiteworks

August 2025

Free Report: Box vs. Kiteworks

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