Kiteworks vs SharePoint comparison

Kiteworks and Microsoft are both solutions in the Enterprise Content Management category. Kiteworks is ranked #9 with an average rating of 8.8, while Microsoft is ranked #1 with an average rating of 8.1. Kiteworks holds a 1.0% mindshare in ECM, compared to Microsoft’s 18.4% mindshare. Additionally, 100% of Kiteworks users are willing to recommend the solution, compared to 78% of Microsoft users who would recommend it.

Kiteworks

Read 12 Kiteworks reviews

218 Views
163 Comparison Views

100% willing to recommend

SharePoint

Read 154 SharePoint reviews

6,107 Views
5,040 Comparison Views

78% willing to recommend

Kiteworks

SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

SharePoint and Kiteworks compete in the enterprise communication and collaboration category, with SharePoint holding an edge in integration with Microsoft tools and Kiteworks in security features.

Features: SharePoint allows integration with Microsoft Office, robust document management, and co-authoring capabilities. Kiteworks, on the other hand, provides secure file sharing, user-managed information capabilities, and encryption for data security.

Room for Improvement: SharePoint could improve real-time co-authoring, enhance search, and simplify file synchronization and permissions. Kiteworks can benefit from better stability, faster support response times, and a more streamlined offboarding process.

Ease of Deployment and Customer Service: SharePoint offers cloud and on-premises solutions, though Microsoft’s support can be expensive and often relies on partners for comprehensive service. Kiteworks provides public and private cloud options with a straightforward user interface, but support responsiveness varies.

Pricing and ROI: SharePoint's pricing is often bundled with Office 365 subscriptions and can be complex, yet offers significant ROI through centralized storage and streamlined processes. Kiteworks is perceived to have high pricing but is justified by its strong security features, providing a balanced cost against security needs.

To learn more, read our detailed Kiteworks vs. SharePoint Report (Updated: December 2024).

Buyer's Guide

Kiteworks vs. SharePoint

December 2024

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Helped 823,875 peers since 2012

Categories and Ranking

Kiteworks

Ranking in Enterprise Content Management

9th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (17th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (7th)

SharePoint

Ranking in Enterprise Content Management

1st

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

154

Ranking in other categories

Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)

Mindshare comparison

As of December 2024, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.0%, up from 0.4% compared to the previous year. The mindshare of SharePoint is 18.4%, down from 20.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Damon Tyson

Enterprise Application Analyst at Global Atlantic Financial Group Limited

Helps with compliance, sends notifications, and allows end-users to manage their own data

The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective. Something that I know my business partners appreciate is the notifications. It provides the ability to receive notifications. When certain activity happens within folders that they manage themselves, they can go out and take a look at the reporting associated with those notifications to confirm that. For example, I create a folder, and I invite you to the folder. As soon as you upload something to the folder, I'll receive a notification about that. That information is reportable, and I know that this feature is something that our business partners appreciate about Kiteworks.

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Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

Streamlined collaboration through seamless integration and customization

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The solution can be used remotely; it's easy to upload and share files."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

More Kiteworks pros

"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."

"SharePoint manages version control, which makes it easier to track and amend documentation accurately, maintaining document integrity and enabling quick recovery if necessary."

"It has made us faster and more efficient."

"It offers ease of use, which is crucial."

"Information is much more readily available."

"Its most valuable feature is the document library."

"SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."

"The search feature is valuable."

More SharePoint pros

Cons

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"In my experience, their technical support can be a little slow."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"File location could be improved."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

More Kiteworks cons

"Replication needs improvement."

"We'd like to be able to upload from MS Excel to deploy tasks and use drop-down lists to collect further information."

"I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."

"You still need a bit of expertise to add branding."

"The solution should improve its integration with other project management tools."

"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."

"No good process to import emails from several users into a single comprehensive SP repository."

"During uptime under our network, it is hard to find info when content is hefty."

More SharePoint cons

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The platform has medium pricing."

"They are about an eight in comparison to other similar products."

"The product is reasonably priced."

"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."

"Licensing can be by server or by seat."

"For this type of solution, it is not wise to buy it without Software Assurance."

"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."

"We have purchased add-ons to handle multiple site collections, form creation, and design."

More SharePoint pricing and cost advice

See which vendors are best for you

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

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Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

13%

Computer Software Company

Legal Firm

Government

13%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

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What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

See all answers

What needs improvement with Kiteworks?

There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.

See all answers

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?

Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...

See all answers

What do you like most about SharePoint?

The search feature is valuable.

See all answers

What is your experience regarding pricing and costs for SharePoint?

I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.

See all answers

Comparisons

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Compared 14% of the time

Fortra's GoAnywhere MFT vs Kiteworks

Compared 10% of the time

FileCloud vs Kiteworks

Compared 7% of the time

Cisco Secure Email Threat Defense vs Kiteworks

Compared 6% of the time

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ShareFile vs SharePoint

Compared 10% of the time

Amazon WorkDocs vs SharePoint

Compared 9% of the time

OpenText Documentum vs SharePoint

Compared 8% of the time

WordPress vs SharePoint

Compared 8% of the time

OpenText Extended ECM vs SharePoint

Compared 7% of the time

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Product Reports

Buyer's Guide

Kiteworks

December 2024

Download Kiteworks product report

Buyer's Guide

SharePoint

November 2024

Download SharePoint product report

Also Known As

Accellion

SharePoint 2007, SharePoint 2010

Learn More

Kiteworks

Microsoft

Overview

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.

Buyer's Guide

Kiteworks vs. SharePoint

December 2024

Free Report: Kiteworks vs. SharePoint

Find out what your peers are saying about Kiteworks vs. SharePoint and other solutions. Updated: December 2024.

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