FileCloud vs Kiteworks comparison

Read 13 Kiteworks reviews

273 Views
198 Comparison Views

100% willing to recommend

FileCloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between FileCloud and Kiteworks based on real PeerSpot user reviews.

Find out what your peers are saying about Dropbox, Google, Microsoft and others in Content Collaboration Platforms.

To learn more, read our detailed Content Collaboration Platforms Report (Updated: February 2025).

Content Collaboration Platforms

Download the complete report

Helped 838,640 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FileCloud

Ranking in Content Collaboration Platforms

15th

Average Rating

9.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

GRC (15th)

Kiteworks

Ranking in Content Collaboration Platforms

13th

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (12th), Email Security (23rd), Managed File Transfer (MFT) (9th), Secure Email Gateway (SEG) (11th)

Mindshare comparison

As of February 2025, in the Content Collaboration Platforms category, the mindshare of FileCloud is 1.4%, up from 0.6% compared to the previous year. The mindshare of Kiteworks is 2.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

reviewer2587170

IT Engineer at a tech services company with 51-200 employees

Efficient remote file access with robust security features and excellent support

I noticed a feature in competitors that requires two-factor authentication (2FA) for uploading and downloading files in the share folder, which adds an extra security layer. I haven't seen this implemented on FileCloud, and it would add a valuable advantage for security. Additionally, currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server. Expanding compatibility to other Linux distributions could be beneficial for users.

Read full review

Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The granularity for the audit log in FileCloud is extremely valuable."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The solution removes the limitations with file attachment size that is found with regular email."

"Scalability is impressive."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"I can identify from which region our users are uploading or downloading files."

More Kiteworks pros

Cons

"Currently, FileCloud's compatibility for Linux implementation is limited to only Ubuntu or Red Hat Enterprise Server."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"File location could be improved."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

More Kiteworks cons

Pricing and Cost Advice

Information not available

"The price of Kiteworks is reasonable."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

838,640 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

13%

Government

13%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for FileCloud?

In some cases, we lose clients to competitors due to pricing, although most wins are based on features, not pricing. Our features are highly suitable to the user platform.

What needs improvement with FileCloud?

What is your primary use case for FileCloud?

The primary use case for FileCloud is when the customer needs to migrate from a conventional file server, like Windows file sharing, which is only accessible within the office network. Due to the s...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...

Sterling Commerce Connect:Direct vs Kiteworks

Comparisons

No data available

Compared 42% of the time

MOVEit vs Kiteworks

Compared 11% of the time

SharePoint vs Kiteworks

Compared 10% of the time

Fortra's GoAnywhere MFT vs Kiteworks

Compared 7% of the time

Cisco Secure Email Threat Defense vs Kiteworks

Compared 6% of the time

More Kiteworks Competitors

Product Reports

Content Collaboration Platforms

Download FileCloud product report

Download Kiteworks product report

Also Known As

FileCloud Server

Accellion

Overview

FileCloud is the fastest growing enterprise file sharing, sync, backup & remote access solution. Enterprises can get complete data ownership, secure file sharing, granular controls and data governance. FileCloud can be self hosted on-premises or on the cloud.

FileCloud

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

NASA, US Army ERDC, DR Horton, Deloitte, Toyota, City of San Diego

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL

Content Collaboration Platforms