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Kiteworks vs MOVEit comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (11th), Email Security (23rd), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (11th)
MOVEit
Ranking in Managed File Transfer (MFT)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Managed File Transfer (MFT) category, the mindshare of Kiteworks is 9.7%, up from 5.7% compared to the previous year. The mindshare of MOVEit is 9.6%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
Sumit Mundik - PeerSpot reviewer
Reliable, has a simple GUI, and provides brilliant automation capabilities
It is very easy to configure the setup. MOVEit is a reliable tool. I have not seen as many issues with it as in Globalscape. The tool’s GUI is very simple. I can do anything from the web. I need not log in to the desktop version. The automation capabilities are brilliant. We can create and add any kind of schedule. We can create schedules and have them run on a specific day. For example, we can run the schedule on the third and fourth business days or the first seven business days. We can run schedules for every 10, 15, or 20 minutes. When we pick a file, the tool creates a temporary directory in the MOVEit server. When the file is sent to the destination, it does not store the file inside the system. The moment the files get picked up, the tool delivers them. We did not face many challenges while integrating the tool into our environment. It is a really good product. Even if we face any issues, we can easily resolve them because the errors we see are self-explanatory.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can be used remotely; it's easy to upload and share files."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The solution removes the limitations with file attachment size that is found with regular email."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The most valuable feature of MOVEit is the upload speed."
"The major advantage is moving files as part of a workflow."
"The convenience of renaming files and using time stamps to segregate them has been very valuable."
"The log findings and troubleshooting on MOVEit are pretty easy. When you go to the logs, it clearly tells you what time a transfer happened, what time it failed, what is the source path, what is the destination path, and what is the failure reason. It's pretty straightforward."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"From an administration standpoint, it's very easy to manage, and I feel pretty confident in the security of the product. From an end-user standpoint also, it's very easy."
"The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation."
"The renaming and timestamp features are great."
 

Cons

"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"File location could be improved."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"At times, we had connection issues with MOVEit, and it had a tendency to reboot without any reason."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
"Communication can be improved between the product owners and users."
"The product must improve its security features."
"If the transfers are more or the file size is big, it takes more time. It doesn't have much capacity to process multiple files at the same time. It can get stuck or take a lot of time to process the files."
"It would be beneficial to include a feature that allows you to hide items and not be locked out if someone has made too many password attempts."
"Since I have to monitor two times a day, it would be nice if they have script templates."
"It takes some time to learn and understand how the solution functions."
 

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The price of Kiteworks is reasonable."
"When compared to other products I've used, I believe MoveIt is worth the money someone might pay to use it."
"It's cost-effective."
"I haven't really priced out many other products like this, but I feel it's reasonable. Their upgrade support after hours was going to be $6,000. I just made the decision to wing it and just do it during business hours and call support if there was a problem."
"Technical support is only available with a paid license."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
13%
Computer Software Company
7%
Healthcare Company
6%
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.
What do you like most about MOVEit?
The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation.
What needs improvement with MOVEit?
The product must improve its security features. Recently, there have been multiple attacks on the solution. It has ruined the reputation of clients who use the solution. The vendor must ensure that...
 

Also Known As

Accellion
Ipswitch File Transfer, Ipswitch Managed File Transfer
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Cambridgeshire County Council, Capita Document & Information Services, Enterasys, City of Guelph, Hermes
Find out what your peers are saying about Kiteworks vs. MOVEit and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.