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Kiteworks vs MOVEit comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Managed File Transfer (MFT)
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Enterprise Content Management (12th), Email Security (23rd), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (11th)
MOVEit
Ranking in Managed File Transfer (MFT)
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Managed File Transfer (MFT) category, the mindshare of Kiteworks is 9.3%, up from 5.5% compared to the previous year. The mindshare of MOVEit is 9.4%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Two-factor authentication and .ZIP format make large file transfers very secure
The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.
Gijish Vikraman - PeerSpot reviewer
Provides the ability to securely transfer very large files and has great logging capability
We've faced some challenges with MOVEit as well. During the initial setup, we encountered issues with the MOVEit Transfer Gateway component, which operates in the DMZ. It frequently went down, causing disruptions in SFTP connectivity for most of our vendors. As a result, we had to implement extensive monitoring to ensure we received instant visibility whenever the gateway failed, allowing our system admins to respond quickly and restart the service. Another issue stems from the fact that MOVEit is a Java-based product, and it seems to have a memory leak, leading to system slowness and unresponsiveness at times. To mitigate this, we had to schedule weekly restarts to clear out memory, which remains an ongoing process because, without these restarts, we wouldn't have a responsive system. These are two key challenges we’ve encountered with MOVEit Transfer. Regarding MOVEit Automation, a job is typically triggered as soon as a file arrives, and it looks for the file, matches it, and moves it to the destination. However, if the expected file doesn't arrive, say on a Tuesday at 8:00 AM due to a job failure or someone forgetting to place the file, we need better visibility. Currently, MOVEit Automation offers limited capabilities for this scenario. We rely on error codes that indicate when no file was found, and we've built an email alert system around this, but for complex schedules—like jobs running on the 10th of each month—the system becomes ambiguous and occasionally generates false alerts. While MOVEit is not designed as a notification system, better alerting features would be incredibly valuable. I'd also like to see Google Cloud connectivity in future updates. MOVEit has been expanding its connectors, initially supporting Azure, followed by AWS, but connectors for Google Cloud Platform are still missing. Adding this capability would be a great enhancement. Another improvement I'd welcome is the ability to interact with message brokers. Currently, MOVEit handles file transfers and supports HTTP calls, meaning you can invoke APIs or download files over HTTP/HTTPS protocols. However, I’d like to see support for messaging protocols like MQ or AMQP. These protocols would make the platform more versatile, particularly for integrations where we need to pull messages from a queue and create files. IBM offers this capability, and if MOVEit could add it, it would make the product even more feature-rich and useful for our needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"I can identify from which region our users are uploading or downloading files."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"The solution can be used remotely; it's easy to upload and share files."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"It satisfies our requirements but they don't do new improvements as per the market."
"MOVEit's best features were the number of options available, like folder creation, and user-friendliness."
"The major advantage is moving files as part of a workflow."
"Offers a large collection of very good path planning algorithms."
"The convenience of renaming files and using time stamps to segregate them has been very valuable."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"From an administration standpoint, it's very easy to manage, and I feel pretty confident in the security of the product. From an end-user standpoint also, it's very easy."
"The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation."
 

Cons

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"In my experience, their technical support can be a little slow."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Perhaps there could be a notification to users about their bandwidth or network packet loss."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"The DR solution (DR recoveries) needs to be enhanced."
"The product must improve its security features."
"Since I have to monitor two times a day, it would be nice if they have script templates."
"If the transfers are more or the file size is big, it takes more time. It doesn't have much capacity to process multiple files at the same time. It can get stuck or take a lot of time to process the files."
"At times, we had connection issues with MOVEit, and it had a tendency to reboot without any reason."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
"With the new other vendors coming up, they come up with certain features, in addition to the file transfer. But MOVEit does not develop their product. That's why we are looking out for other solutions."
"Communication can be improved between the product owners and users."
 

Pricing and Cost Advice

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The price of Kiteworks is reasonable."
"When compared to other products I've used, I believe MoveIt is worth the money someone might pay to use it."
"Technical support is only available with a paid license."
"I haven't really priced out many other products like this, but I feel it's reasonable. Their upgrade support after hours was going to be $6,000. I just made the decision to wing it and just do it during business hours and call support if there was a problem."
"It's cost-effective."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
13%
Computer Software Company
7%
Healthcare Company
7%
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What do you like most about MOVEit?
The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation.
What needs improvement with MOVEit?
The product must improve its security features. Recently, there have been multiple attacks on the solution. It has ruined the reputation of clients who use the solution. The vendor must ensure that...
 

Also Known As

Accellion
Ipswitch File Transfer, Ipswitch Managed File Transfer
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
Cambridgeshire County Council, Capita Document & Information Services, Enterasys, City of Guelph, Hermes
Find out what your peers are saying about Kiteworks vs. MOVEit and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.