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Alfresco vs Box comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Alfresco offers helpful customer service, albeit slow technical support; community forums and Hyland training are also beneficial.
No sentiment score available
Users report varying experiences with Box support, finding it quick and accurate but sometimes delayed and repetitive.
 

Room For Improvement

Sentiment score
3.2
Alfresco needs improved user interface intuitiveness, developer tools, NoSQL integration, Office 365 support, and better configuration options.
Sentiment score
5.0
Box requires better integration, improved features, enhanced security, lower pricing, streamlined API, and better reporting and device compatibility.
 

Scalability Issues

No sentiment score available
Alfresco offers robust scalability and high availability with seamless clustering and efficient metadata management for disaster recovery.
Sentiment score
7.9
Box handles scalability well, offering consistent performance and speed, accommodating large files and multiple users without significant issues.
 

Setup Cost

No sentiment score available
Alfresco provides a free Community Edition and a scalable Enterprise Edition with per-server licensing for advanced features.
No sentiment score available
Box is seen as cost-effective but experiences with pricing vary, with some finding licensing high and API calls expensive.
 

Stability Issues

No sentiment score available
Alfresco is stable but benefits from experienced administrators, correct settings, and appropriate architecture to handle high demands.
Sentiment score
8.0
Users praise Box's stability and reliability, with consistent performance, no issues, and strong security over seventeen years.
 

Valuable Features

No sentiment score available
Alfresco offers document management, customization, collaboration, and search features, appreciated for ease of use and extensibility.
Sentiment score
8.0
Box excels in security, user-friendly interface, efficient collaboration, and offers excellent version control, metadata tagging, and governance features.
 

Categories and Ranking

Alfresco
Ranking in Enterprise Content Management
10th
Ranking in Document Management Software
4th
Average Rating
7.8
Reviews Sentiment
3.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Box
Ranking in Enterprise Content Management
5th
Ranking in Document Management Software
2nd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
40
Ranking in other categories
Cloud Storage (11th), Digital Asset Management (3rd), Content Collaboration Platforms (4th)
 

Mindshare comparison

As of November 2024, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 8.7% compared to the previous year. The mindshare of Box is 4.1%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Flexible and customizable but lacking integration with Microsoft
I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen. Alfresco also needs to be well-integrated with Microsoft, as it's currently a nuisance for customers who rely on Microsoft's Office 365 solutions. There's a pretty obvious gap in the overlap between SharePoint when customers go to O365 and are presented with the SharePoint license and storage to start with, which Alfresco isn't taking advantage of.
Parthasarathy Chellapillai - PeerSpot reviewer
Used for data storage and data collaboration, but its data security could be improved
If I have restricted access within an organization by keeping the data in Box, there are other applications through which I can barge into the data. If anyone wants to keep a file restricted to four people, I can access it because it's available in the cloud. I can directly access the file and pull in the data by entering the file's name. Someone from outside the organization can't access it. However, someone from within the organization who is not supposed to access the data can access it, provided it is in Box. Box is almost like a folder structure outside your system. The solution uses the cloud, and you don't need any separate storage in your system. Even if your system crashes down, the data will be saved. Overall, I rate the solution a six out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
10%
Educational Organization
57%
Computer Software Company
6%
Financial Services Firm
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What needs improvement with Alfresco?
The configuration of Alfresco is a big challenge. The index fields and their values are not intuitive, making it difficult to find documents. You often need a cross-reference document to navigate c...
What is your primary use case for Alfresco?
I use Alfresco primarily to look up documents. However, it is not as user-friendly as the previous solution, Nautilus, which I was more familiar with due to my involvement in its configuration and ...
What do you like most about Box?
The solution is used for data storage and any kind of visualization.
What is your experience regarding pricing and costs for Box?
The solution is expensive when it comes to API calls.
 

Comparisons

 

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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Find out what your peers are saying about Alfresco vs. Box and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.