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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.6% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.2% mindshare, down 8.5% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino0.9%
Microsoft Power Apps7.8%
Oracle Application Express (APEX)5.0%
Other86.3%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.2%
Google Workspace15.9%
Amazon WorkMail9.9%
Other68.0%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Lotus is good but there is other, better software available with much better pricing, and value-added functionality and features."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"We use HCL Domino for collaboration; it is important for our company and customers."
"It is a wonderful tool; it offers a very stable environment, the security is very good, the integration capabilities are great, it is a beautiful platform for low-code and no-code developments and offers comprehensive solution development, and the pricing is excellent."
"The full-text searching capabilities are great."
"The most valuable features of the solution are security and integration."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"It is an excellent solution."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"This is a good email solution and it's open-source which is great and the most important feature for us."
"The Zimbra Collaboration's most valuable feature is web access."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
 

Cons

"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
"Scalability is also an issue. We have problems with large databases."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms."
"I would like to see a Microsoft schedule function added."
"There are security and performance issues which is one of the concerns of using an open-source product."
"We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming."
"The antispam and antivirus features are hard to understand on mobile devices."
"There are some bugs we found that could be fixed."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"The installation is not straightforward, it can take two days for the full implementation."
"File sharing permissions with Nextcloud integration need improvement."
 

Pricing and Cost Advice

"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"It is less expensive compared to other vendors."
"Price is reasonable compared to the other solutions."
"The pricing is subjective and contingent on the intended usage."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"We're happy with the price of our license — it's pretty standard."
"The solution is competitively priced."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration offers a good price-to-feature ratio."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Construction Company
10%
Government
9%
Manufacturing Company
8%
Financial Services Firm
7%
Outsourcing Company
10%
Computer Software Company
8%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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