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HCL Domino vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.7% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.0% mindshare, down 8.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.0%
Other86.4%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.0%
Google Workspace17.3%
Amazon WorkMail10.8%
Other65.9%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They offer good support and provide a roadmap."
"One valuable feature of HCL Domino is its integration with other directories."
"This solution can be used for workflow application so that applications can be easily developed."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"This solution works very well straight out of the box; we have no plans to customize it."
"It is an excellent solution."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"The most valuable features of the solution are security and integration."
"Zimbra Collaboration is mainly used for messaging, emails, calendars, video conferencing, and document sharing."
"The pricing of the solution is excellent; it's a newer solution with a modern interface and dashboard, the interface itself is very responsive and easy to navigate, the initial setup is very simple and straightforward, the stability is good and keeps getting better with each new update, and the solution really does scale very easily."
"Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well; if the time comes, I would prefer Zimbra to my current solution."
"It is the best open source collaboration suite that I know, because it provides high availability and more performance than the other solutions."
"The most valuable feature of Zimbra Collaboration is email functionality."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"Zimbra Collaboration has a good web interface."
"The product is very stable."
 

Cons

"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"HCL Domino needs to be more user-friendly, as end users prefer Outlook over it, because they find Outlook easier to use."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"Server deployment and the GUI for emails should be better."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"I would like to see a Microsoft schedule function added."
"It would be great if a group chat feature were created to allow for a team environment."
"They should enhance its online meeting features."
"There are security and performance issues which is one of the concerns of using an open-source product."
"The product must be more customizable."
"There are some security issues."
 

Pricing and Cost Advice

"We pay annually for the use of this solution and it is only a standard fee."
"Price is reasonable compared to the other solutions."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"The pricing is subjective and contingent on the intended usage."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"The license for Domino is yearly. The price is high."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The price of the solution is low."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is not expensive compared to other products."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"The solution is competitively priced."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
9%
Government
7%
Outsourcing Company
11%
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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