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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.9% mindshare, down 9.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other83.8%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other67.8%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the HCL Domino server scalable."
"The full-text searching capabilities are great."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"HCL Domino is the best product from a security point of view."
"The email system is the most valuable feature."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"The fact is that it simply works."
"This solution can be used for workflow application so that applications can be easily developed."
"We can control all the data in my IT infrastructure."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The solution is easy to implement."
"The web interface is powerful and easy to use."
"Good email solution and it's open-source."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
 

Cons

"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"HCL Domino could have a better interface."
"I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
"The product must be more customizable."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"It would be great if a group chat feature were created to allow for a team environment."
"We have had an issue with security."
"Zimbra Collaboration's video conferencing could be improved."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
 

Pricing and Cost Advice

"We chose to pay for our licensing fees annually."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"We're happy with the price of our license — it's pretty standard."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The pricing is subjective and contingent on the intended usage."
"I'd rate it a seven out of ten in terms of price."
"The solution is not expensive compared to other products."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"We pay yearly licenses for Zimbra Collaboration."
"The price of the solution is low."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"Zimbra Collaboration offers a good price-to-feature ratio."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
7%
Computer Software Company
11%
Comms Service Provider
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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