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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
Email Applications (5th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.5%, down 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 9.1% mindshare, down 10.6% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"One valuable feature of HCL Domino is its integration with other directories."
"The full-text searching capabilities are great."
"Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."
"The pricing is excellent."
"They offer good support and provide a roadmap."
"We can scale it if we want to."
"Good email solution and it's open-source."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"The Zimbra Collaboration's most valuable feature is web access."
"The configuration is simple."
"We can control all the data in my IT infrastructure."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
 

Cons

"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"Many people are not very happy with its speed."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"The solution is expensive."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"For me, the one thing missing is a really good reporting engine."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"They should provide its integration with other AI applications."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"It does have a few bugs."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"The tool should improve its multi-cloud feature."
"It would be great if a group chat feature were created to allow for a team environment."
"The antispam and antivirus features are hard to understand on mobile devices."
"The solution’s forums don't have much information or documentation on administration tasks."
 

Pricing and Cost Advice

"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"The pricing is subjective and contingent on the intended usage."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"HCL Domino has reasonable pricing. It's not expensive."
"Price is reasonable compared to the other solutions."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The price of the solution is low."
"The solution is not expensive compared to other products."
"The solution is competitively priced."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We do not pay for licenses to use this solution."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
19%
Government
9%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software. Updated: February 2025.
839,319 professionals have used our research since 2012.