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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.9% mindshare, down 9.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other83.8%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.9%
Google Workspace14.7%
Microsoft Exchange Online10.6%
Other67.8%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."
"I find the HCL Domino server scalable."
"The most valuable features of the solution are security and integration."
"The email system is the most valuable feature."
"The most valuable feature of HCL Domino is how robust it is."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"Network NG Modules are valuable to us."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The most valuable feature of Zimbra Collaboration is email functionality."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The backup and storage management features of Zimbra Collaboration are valuable."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
 

Cons

"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"HCL Domino could have a better interface."
"HCL Domino needs to be more user-friendly."
"For me, the one thing missing is a really good reporting engine."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"From the Domino side, it should support DKIM and DMARC."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"The solution’s forums don't have much information or documentation on administration tasks."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It would be great if a group chat feature were created to allow for a team environment."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"The installation is not straightforward, it can take two days for the full implementation."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The antispam and antivirus features are hard to understand on mobile devices."
 

Pricing and Cost Advice

"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"I'd rate it a seven out of ten in terms of price."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"HCL Domino has reasonable pricing. It's not expensive."
"The license for Domino is yearly. The price is high."
"We're happy with the price of our license — it's pretty standard."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"The solution is competitively priced."
"Zimbra Collaboration offers a good price-to-feature ratio."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"The solution is not expensive compared to other products."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
7%
Computer Software Company
11%
Comms Service Provider
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: February 2026.
884,076 professionals have used our research since 2012.