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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
Email Applications (5th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.5%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 9.0% mindshare, down 10.4% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is excellent."
"The most valuable feature of HCL Domino is how robust it is."
"The full-text searching capabilities are great."
"Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"I find the HCL Domino server scalable."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"We can scale it if we want to."
"Network NG Modules are valuable to us."
"The configuration is simple."
"Zimbra Collaboration's sharing features are most valuable."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"Zimbra Collaboration has a good web interface."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
 

Cons

"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"HCL Domino needs to be more user-friendly."
"The solution is expensive."
"Scalability is also an issue. We have problems with large databases."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"From the Domino side, it should support DKIM and DMARC."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"I would like to see a Microsoft schedule function added."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"They should enhance its online meeting features."
"The solution’s forums don't have much information or documentation on administration tasks."
"The tool should improve its multi-cloud feature."
"The installation is not straightforward, it can take two days for the full implementation."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
 

Pricing and Cost Advice

"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"We pay annually for the use of this solution and it is only a standard fee."
"It is less expensive compared to other vendors."
"Price is reasonable compared to the other solutions."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"We pay yearly licenses for Zimbra Collaboration."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"Zimbra Collaboration offers a good price-to-feature ratio."
"The solution is not expensive compared to other products."
"The solution is competitively priced."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
18%
Government
9%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
The speed of the Notes client is an area that could be improved. Many people are not very happy with its speed. Additionally, in-line editing of documents and a document viewer are functionalities ...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software. Updated: March 2025.
848,716 professionals have used our research since 2012.