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HCL Domino vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.7% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 5.9% mindshare, down 8.2% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino0.9%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.0%
Other86.5%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration5.9%
Google Workspace16.6%
Amazon WorkMail10.4%
Other67.1%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use HCL Domino for collaboration; it is important for our company and customers."
"The most valuable feature of HCL Domino is how robust it is."
"I find the HCL Domino server scalable."
"They offer good support and provide a roadmap."
"The most valuable features of the solution are security and integration."
"We can scale it if we want to."
"The full-text searching capabilities are great."
"The email system is the most valuable feature."
"Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The configuration is simple."
"Network NG Modules are valuable to us."
"The most valuable feature of Zimbra Collaboration is the cost."
"The Zimbra Collaboration's most valuable feature is web access."
"For an SMB, it is a recommendable email solution."
"Good email solution and it's open-source."
 

Cons

"From the Domino side, it should support DKIM and DMARC."
"For me, the one thing missing is a really good reporting engine."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"The biggest problem for us is the performance. We have been working with this product for a long time and our database now contains approximately two million documents."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"Many people are not very happy with its speed."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"The solution’s forums don't have much information or documentation on administration tasks."
"The installation is not straightforward, it can take two days for the full implementation."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"It would be great if a group chat feature were created to allow for a team environment."
"Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange."
"There are security and performance issues which is one of the concerns of using an open-source product."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
 

Pricing and Cost Advice

"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"It is less expensive compared to other vendors."
"We pay annually for the use of this solution and it is only a standard fee."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"The license for Domino is yearly. The price is high."
"We chose to pay for our licensing fees annually."
"Price is reasonable compared to the other solutions."
"The price of the solution is low."
"We do not pay for licenses to use this solution."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Construction Company
10%
Manufacturing Company
9%
Government
9%
Outsourcing Company
11%
Comms Service Provider
8%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: September 2026.
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