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HCL Domino vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (9th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.7% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.0% mindshare, down 7.9% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.1%
Other86.3%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.0%
Google Workspace17.7%
Amazon WorkMail11.1%
Other65.2%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"We use HCL Domino for collaboration; it is important for our company and customers."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"They offer good support and provide a roadmap."
"IBM Lotus is good but there is other, better software available with much better pricing, and value-added functionality and features."
"The email system is the most valuable feature."
"The stability is good and keeps getting better with each new update."
"The solution is easy to implement."
"The pricing of the solution is excellent; it's a newer solution with a modern interface and dashboard, the interface itself is very responsive and easy to navigate, the initial setup is very simple and straightforward, the stability is good and keeps getting better with each new update, and the solution really does scale very easily."
"The backup and storage management features of Zimbra Collaboration are valuable."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The logs, troubleshooting, and tracking we have found to be the most valuable features, and when we have any issues with lost messages these features are useful because it is very easy to track and log."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"For an SMB, it is a recommendable email solution."
 

Cons

"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"From the Domino side, it should support DKIM and DMARC."
"I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
"One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms."
"They should provide its integration with other AI applications."
"Scalability is also an issue. We have problems with large databases."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"Many people are not very happy with its speed."
"There are some bugs we found that could be fixed."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The antispam and antivirus features are hard to understand on mobile devices."
"The log files need to be improved; they need to show us more information because a lot of detail is lacking and that's not very helpful or insightful."
"The support was lacking in my experience."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The tool should improve its multi-cloud feature."
 

Pricing and Cost Advice

"Price is reasonable compared to the other solutions."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"We chose to pay for our licensing fees annually."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"We pay annually for the use of this solution and it is only a standard fee."
"The license for Domino is yearly. The price is high."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We pay yearly licenses for Zimbra Collaboration."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"The solution is competitively priced."
"Zimbra Collaboration offers a good price-to-feature ratio."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
Government
7%
Outsourcing Company
11%
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, Oracle, Unqork and others in Rapid Application Development Software. Updated: October 2026.
921,028 professionals have used our research since 2012.