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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.8% mindshare, down 9.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps8.3%
ServiceNow5.4%
Other85.3%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.8%
Google Workspace14.1%
Microsoft Exchange Online9.8%
Other69.3%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution works very well straight out of the box; we have no plans to customize it."
"The email system is the most valuable feature."
"The most valuable feature of HCL Domino is how robust it is."
"The most valuable features of the solution are security and integration."
"The most valuable feature of HCL Domino is how robust it is."
"The pricing is excellent."
"The best feature of HCL Domino is that you can use Notes for messaging plus application, not just for messaging."
"They offer good support and provide a roadmap."
"For an SMB, it is a recommendable email solution."
"Good email solution and it's open-source."
"Zimbra Collaboration has a good web interface."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The backup and storage management features of Zimbra Collaboration are valuable."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"The solution is easy to implement."
 

Cons

"Scalability is also an issue. We have problems with large databases."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
"The speed of the Notes client is an area that could be improved."
"Many people are not very happy with its speed."
"HCL Domino needs to be more user-friendly, as end users prefer Outlook over it, because they find Outlook easier to use."
"The solution is expensive."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"They should enhance its online meeting features."
"There are security and performance issues which is one of the concerns of using an open-source product."
"The support was lacking in my experience."
"Zimbra is not very stable, but it's okay."
 

Pricing and Cost Advice

"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"The license for Domino is yearly. The price is high."
"We're happy with the price of our license — it's pretty standard."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"Price is reasonable compared to the other solutions."
"We pay annually for the use of this solution and it is only a standard fee."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We pay yearly licenses for Zimbra Collaboration."
"The solution is not expensive compared to other products."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"We do not pay for licenses to use this solution."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
Retailer
7%
Computer Software Company
10%
Comms Service Provider
10%
Government
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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