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HCL Domino vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.7% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 5.9% mindshare, down 8.2% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino0.9%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.0%
Other86.5%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration5.9%
Google Workspace16.6%
Amazon WorkMail10.4%
Other67.1%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The full-text searching capabilities are great."
"The fact is that it simply works."
"One valuable feature of HCL Domino is its integration with other directories."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"This solution can be used for workflow application so that applications can be easily developed."
"HCL Domino is an application development and collaboration platform with strong stability and security. Deployment of this platform is easy and takes only 10 minutes."
"For a small company, Zimbra Collaboration is good because it is simple, inexpensive, and not very difficult to deploy."
"The Zimbra Collaboration's most valuable feature is web access."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The configuration is simple."
"The pricing of the solution is excellent; it's a newer solution with a modern interface and dashboard, the interface itself is very responsive and easy to navigate, the initial setup is very simple and straightforward, the stability is good and keeps getting better with each new update, and the solution really does scale very easily."
"The product is easy to set up."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The backup and storage management features of Zimbra Collaboration are valuable."
 

Cons

"HCL Domino needs to be more user-friendly, as end users prefer Outlook over it, because they find Outlook easier to use."
"HCL Domino needs to be more user-friendly."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"The solution is expensive."
"The speed of the Notes client is an area that could be improved."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"It would be great if a group chat feature were created to allow for a team environment."
"We had a couple of issues with stability, but nothing that I couldn't work around or fix myself. Zimbra is a powerful product, but since VMware bought it, changes and bug fixes have been very slow in coming."
"There are security and performance issues which is one of the concerns of using an open-source product."
"The solution’s forums don't have much information or documentation on administration tasks."
"There can be difficulties resolving problems on the server side when problems arise."
"The log files need to be improved; they need to show us more information because a lot of detail is lacking and that's not very helpful or insightful."
"The installation is not straightforward, it can take two days for the full implementation."
 

Pricing and Cost Advice

"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"Price is reasonable compared to the other solutions."
"We chose to pay for our licensing fees annually."
"HCL Domino has reasonable pricing. It's not expensive."
"It is less expensive compared to other vendors."
"The solution is not expensive compared to other products."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"Zimbra Collaboration offers a good price-to-feature ratio."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"We pay yearly licenses for Zimbra Collaboration."
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Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
9%
Government
9%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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