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HCL Domino vs Zimbra Collaboration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.7% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 5.9% mindshare, down 8.2% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino0.9%
Microsoft Power Apps7.6%
Oracle Application Express (APEX)5.0%
Other86.5%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration5.9%
Google Workspace16.6%
Amazon WorkMail10.4%
Other67.1%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"The best feature of HCL Domino is that you can use Notes for messaging plus application, not just for messaging."
"HCL Domino is cost-effective because it serves as a complete platform with a web server, app server, and IT management system, eliminating the need for multiple platforms and complex integrations."
"This solution works very well straight out of the box; we have no plans to customize it."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"We can scale it if we want to."
"The fact is that it simply works."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier."
"The stability is good and keeps getting better with each new update."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The logs, troubleshooting, and tracking we have found to be the most valuable features, and when we have any issues with lost messages these features are useful because it is very easy to track and log."
"A lot of other products like Microsoft Exchange offer email or collaboration features, but they are not as fast as Zimbra."
"This is a good email solution and it's open-source which is great and the most important feature for us."
"Despite sticking with Gmail for over a decade in terms of business, Zimbra have impressed me with some other aspects as well; if the time comes, I would prefer Zimbra to my current solution."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
 

Cons

"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"One challenge I faced with HCL Domino was fully understanding its capabilities because initial use may lead to misconceptions based on simpler platforms."
"Many people are not very happy with its speed."
"The solution is expensive."
"The speed of the Notes client is an area that could be improved."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"Scalability is also an issue. We have problems with large databases."
"It does have a few bugs. However, they are small and can be worked around."
"File sharing permissions with Nextcloud integration need improvement."
"There are some bugs we found that could be fixed."
"The product must be more customizable."
"We have had an issue with security."
"I would like to see a Microsoft schedule function added."
"The antispam and antivirus features are hard to understand on mobile devices."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
 

Pricing and Cost Advice

"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"We're happy with the price of our license — it's pretty standard."
"It is less expensive compared to other vendors."
"I'd rate it a seven out of ten in terms of price."
"The license for Domino is yearly. The price is high."
"Price is reasonable compared to the other solutions."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"We do not pay for licenses to use this solution."
"Zimbra Collaboration offers a good price-to-feature ratio."
"We pay yearly licenses for Zimbra Collaboration."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"The price of the solution is low."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
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Top Industries

By visitors reading reviews
Construction Company
10%
Manufacturing Company
9%
Outsourcing Company
9%
Government
9%
Outsourcing Company
11%
Manufacturing Company
7%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: September 2026.
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