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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 1.0%, up 0.5% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.8% mindshare, down 9.0% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps8.3%
ServiceNow5.4%
Other85.3%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.8%
Google Workspace14.1%
Microsoft Exchange Online9.8%
Other69.3%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of HCL Domino is how robust it is."
"I find the HCL Domino server scalable."
"The email system is the most valuable feature."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"For workflow applications or general applications, the rapid development capability is what we value most."
"The most valuable features of the solution are security and integration."
"The most valuable feature of HCL Domino is how robust it is."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"The pricing of the solution is excellent; it's a newer solution with a modern interface and dashboard, the interface itself is very responsive and easy to navigate, the initial setup is very simple and straightforward, the stability is good and keeps getting better with each new update, and the solution really does scale very easily."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The most valuable feature of Zimbra Collaboration is the cost."
"The web interface is powerful and easy to use."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The Zimbra Collaboration's most valuable feature is web access."
"The web interface is powerful and easy to use."
 

Cons

"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"They should provide its integration with other AI applications."
"From the Domino side, it should support DKIM and DMARC."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"IBM Lotus is good but there is other, better software available with much better pricing, and value-added functionality and features."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could improve by making it easier to use."
"It does have a few bugs. However, they are small and can be worked around."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"I can confidently say that Zimbra is good enough for 2,000 client users. But, at the same time, if my client needs more than that and we have two options—Zimbra or Microsoft—I'm going with Microsoft because many admins will speak to Microsoft's ability to handle that many."
"It would be great if a group chat feature were created to allow for a team environment."
"The solution could use more integration with third-party tools."
"The antispam and antivirus features are hard to understand on mobile devices."
 

Pricing and Cost Advice

"We're happy with the price of our license — it's pretty standard."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"It is less expensive compared to other vendors."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"The license for Domino is yearly. The price is high."
"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"The price of the solution is low."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"The solution is competitively priced."
"The solution is not expensive compared to other products."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
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Top Industries

By visitors reading reviews
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
6%
Comms Service Provider
10%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What needs improvement with Zimbra Collaboration?
When it comes to administration tasks like configuring specific filters or group signatures, I have to dig into the configuration since there's nothing in the graphical or web interface. The soluti...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: March 2026.
886,174 professionals have used our research since 2012.