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HCL Domino vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Rapid Application Development Software (19th)
Zimbra Collaboration
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Email Applications (10th)
 

Mindshare comparison

HCL Domino and Zimbra Collaboration aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.9%, up 0.6% compared to last year.
Zimbra Collaboration, on the other hand, focuses on Email Applications, holds 6.2% mindshare, down 8.5% since last year.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino0.9%
Microsoft Power Apps7.8%
Oracle Application Express (APEX)5.0%
Other86.3%
Rapid Application Development Software
Email Applications Mindshare Distribution
ProductMindshare (%)
Zimbra Collaboration6.2%
Google Workspace15.9%
Amazon WorkMail9.9%
Other68.0%
Email Applications
 

Featured Reviews

FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
Muhammad Talha Baig - PeerSpot reviewer
Business Analyst and Associate Project Manager at SAMI Pharmaceuticals
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of HCL Domino is how robust it is."
"The most valuable features of the solution are security and integration."
"For workflow applications or general applications, the rapid development capability is what we value most."
"The fact is that it simply works."
"The most important benefit is security. The security architecture is very good. It's the best part of the solution."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The DAOS feature is the most valuable. It helps to save some of my storage."
"One valuable feature of HCL Domino is its integration with other directories."
"For an SMB, it is a recommendable email solution."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"The logs, troubleshooting, and tracking we have found to be the most valuable features, and when we have any issues with lost messages these features are useful because it is very easy to track and log."
"Premium features, such as auto discovery and archiving, mobile management and HSM, make life much easier."
"The web interface is powerful and easy to use."
"Network NG Modules are valuable to us."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"I think Zimbra is more reliable and competitive than Microsoft because they offer an open-source version."
 

Cons

"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"Scalability is also an issue. We have problems with large databases."
"For me, the one thing missing is a really good reporting engine."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"HCL Domino needs to be more user-friendly, as end users prefer Outlook over it, because they find Outlook easier to use."
"From the Domino side, it should support DKIM and DMARC."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"Zimbra Collaboration could improve the migration from a basic solution to a more containerized solution. For example, the installation should be able to extend to the containers and manage them with some solution, such as OpenShift or Kubernetes."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"It does have a few bugs."
"The solution’s forums don't have much information or documentation on administration tasks."
"The new patches are, at times, not so good, so we don't install them, causing the tool to be not so stable overall."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
 

Pricing and Cost Advice

"Price is reasonable compared to the other solutions."
"We chose to pay for our licensing fees annually."
"We're happy with the price of our license — it's pretty standard."
"The license for Domino is yearly. The price is high."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"HCL Domino's pricing depends on the number of users, but its license is not cheap."
"The pricing is subjective and contingent on the intended usage."
"I'd rate it a seven out of ten in terms of price."
"Zimbra Collaboration is less expensive than Microsoft Exchange. Zimbra works for small companies because it is not expensive. Zimbra Collaboration has more security tools than Microsoft Exchange. If you are choosing between Zimbra Collaboration and Microsoft Exchange, you have to take into account the cost of security tools with Microsoft Exchange. When you purchase Microsoft Exchange, you will also have to purchase tools for security, which adds to the cost. The migration from Zimbra Collaboration to another email solution is very simple and easy. Migration from Microsoft Exchange to another email solution is very difficult. Microsoft doesn't allow migration that easily. In fact, you have to pay for tools to do that. You have to buy some expensive tools to migrate."
"We are using perpetual licenses. We have deployed it in our local data center, and we buy perpetual licenses on a per-user basis."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"The solution is not expensive compared to other products."
"Zimbra Collaboration is expensive, and there is no perpetual license option."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
"I use Zimbra Collaboration's community version. We may move to the enterprise version since prices are affordable."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
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Top Industries

By visitors reading reviews
Construction Company
10%
Government
9%
Manufacturing Company
8%
Outsourcing Company
8%
Outsourcing Company
10%
Computer Software Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I am not missing anything significant from HCL Domino at the moment. There are some smaller things that can be improved, but these have already been posted on the HCL website where we can submit ou...
What is your primary use case for HCL Domino?
I have been using HCL Domino products since 1992, when it was known as Lotus Notes. I use it myself and also work as a consultant. We are an IBM Business Partner and HCL Business Partner. We are no...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
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