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Google Workspace vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Google Workspace boosts ROI with cost-saving features, seamless integration, and productivity enhancements, despite perceived high costs.
Sentiment score
4.4
Opinions vary on HCL Domino's ROI; some see benefits in efficiency, while new users face challenges assessing its value.
 

Customer Service

Sentiment score
5.0
Google Workspace support receives mixed reviews; ease of use lessens direct support needs, but non-Western regions face challenges.
Sentiment score
7.1
HCL Domino's customer service needs improvement, with mixed technical support feedback, highlighting responsiveness but needing more user-friendliness.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Technical Manager IT Development at Sostenia
Even as a technical person, I struggle to find appropriate contact numbers or email addresses.
Principal Consultant at Wipro Limited
I sent a complaint letter but it was hard to find customer service for that.
Assosiate Professor at Palazzo del Mediterraneo
My experience with the technical support of HCL is that they are responsive.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Scalability Issues

Sentiment score
7.3
Google Workspace offers seamless scalability, with easy expansion for all organization sizes and minimal maintenance due to its cloud-based nature.
Sentiment score
7.1
HCL Domino is scalable for all team sizes, though some users find limitations with larger databases and seek alternatives.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Technical Manager IT Development at Sostenia
I believe Google Workspace will have really high scalability because there are a lot of features available, and they have the potential to be used.
Brand Protection Analyst at Corsearch
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
IT Manager at Universal Carpets & Rugs
Some features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Stability Issues

Sentiment score
7.7
Google Workspace is praised for its stability and reliability, with minor glitches but no significant downtime, affecting user experience.
Sentiment score
8.1
HCL Domino is praised for its stability with minimal downtime, despite occasional issues, consistently receiving positive evaluations.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
Technical Manager IT Development at Sostenia
The stability of Google Workspace is excellent and very solid.
Principal Consultant at Wipro Limited
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
Assosiate Professor at Palazzo del Mediterraneo
Once we develop an application, it basically works and does not really break.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Room For Improvement

Google Workspace needs better security, Microsoft integration, usability improvements, and enhanced features compared to competitors like Zoom and Teams.
HCL Domino needs performance, design, and integration improvements to enhance scalability, modernity, and compatibility with third-party tools.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
IT Manager at Universal Carpets & Rugs
It would be great if Google Workspace had its own application built into the PC or a desktop application.
Brand Protection Analyst at Corsearch
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
Technical Manager IT Development at Sostenia
In-line editing of documents and a document viewer are functionalities that would be beneficial.
SME at a tech services company with 1-10 employees
I would say that there are much better low-code platforms.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Setup Cost

Google Workspace costs $6-$15 per user monthly; perceived as cost-effective yet sometimes costly, with potential discounts and additional fees.
HCL Domino's pricing, about $100 per user annually, includes support and updates, yet some find it costly compared to alternatives.
The current cost is approximately seven to ten euros per user per month.
Technical Manager IT Development at Sostenia
The company is moving the data and the Microsoft subscription is no longer continued.
Brand Protection Analyst at Corsearch
The Notes client is very expensive, costing around $105 per client.
SME at a tech services company with 1-10 employees
 

Valuable Features

Google Workspace enables seamless collaboration with real-time editing, robust integration, strong security, and affordability for businesses and organizations.
HCL Domino provides secure, stable, and integrated solutions with advanced encryption, mobile integration, and efficient deployment for diverse systems.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
Assosiate Professor at Palazzo del Mediterraneo
The valuable features include the email service, email updates, and Google Drive.
IT Manager at Universal Carpets & Rugs
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
Technical Manager IT Development at Sostenia
Its hybrid nature allows the use of both web-based applications and Notes client-based applications.
SME at a tech services company with 1-10 employees
Some of the best features in HCL Domino are that it functions as a Swiss army knife.
Owner at Prodej a Správa Nemovitostí s.r.o.
 

Categories and Ranking

Google Workspace
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Email Applications (1st), Wireless Email (1st), Cloud Storage (7th), Content Collaboration Platforms (2nd)
HCL Domino
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
Rapid Application Development Software (18th)
 

Mindshare comparison

Google Workspace and HCL Domino aren’t in the same category and serve different purposes. Google Workspace is designed for Email Applications and holds a mindshare of 14.7%, down 23.3% compared to last year.
HCL Domino, on the other hand, focuses on Rapid Application Development Software, holds 1.0% mindshare, up 0.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace14.7%
Microsoft Exchange Online10.6%
Microsoft Exchange9.9%
Other64.80000000000001%
Email Applications
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
HCL Domino1.0%
Microsoft Power Apps9.0%
ServiceNow6.2%
Other83.8%
Rapid Application Development Software
 

Featured Reviews

AR
Assosiate Professor at Palazzo del Mediterraneo
Collaborative work with students has improved but storage limitations and support issues remain
We have Google Workspace, and we use it primarily for Drive to collect items. We categorize folders with topics and material either for students or for research. We use Google Doc to share documents, especially when we assign homework to be corrected for peer correction or classroom correction. With Teams and Microsoft, we use it for collective calls and exam supervision because we use video surveillance through camera with Teams. We use Teams for meetings and to share material with students. The ability to share documents with students and assign them things and correct them in real time has been beneficial. You can verify what they write, and they can contribute and cooperate to create a collective document, which is something that our society nowadays requires. The ability to cooperate, especially those who work with languages and those who work with writing, need to learn how to cooperate. There is co-editing and co-writing, all these sorts of things. I love the fact that I can easily have access to folders that I can categorize and where I can upload research material and teaching material.
FN
Owner at Prodej a Správa Nemovitostí s.r.o.
Long-term platform has supported secure mail, custom workflows, and reliable on-premise apps
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good product, but there are not that many applications for it. There are not that many ready-made applications. When they do exist, they tend to be somewhat pricey. I have not actually used HCL Domino's low-code tools. There are no low-code tools. HCL says there are, but frankly speaking, I have tried it and I always come back to the classic, the original HCL Domino. I do not see it as truly low-code. They call it Leap. Even when you want to do something more specific or more complex, you do need programming logic and then it stops being low-code. I would say that there are much better low-code platforms. N8N, for instance, looks nice with nice diagrams, especially for workflow and automation, which is where HCL Domino is lacking. The evaluation of the security features of HCL Domino in handling sensitive business information is that it has a peculiar security model, which I view as acceptable. Sometimes it may get in your way, but sometimes it simplifies things. It depends.
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Top Industries

By visitors reading reviews
Educational Organization
9%
Manufacturing Company
8%
Computer Software Company
8%
Comms Service Provider
8%
Government
12%
Manufacturing Company
10%
Computer Software Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise14
Large Enterprise28
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your experience regarding pricing and costs for HCL Domino?
The Notes client is very expensive, costing around $105 per client. Overall, HCL Domino is a costly product.
What needs improvement with HCL Domino?
I have noticed some weak points and downsides. HCL Domino is a Swiss army knife, which is the downside as well. It does many things, which is an advantage. The biggest downside is that it is a good...
What is your primary use case for HCL Domino?
The primary purposes for which HCL Domino is used are mail and applications.
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2026.
884,192 professionals have used our research since 2012.