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Google Workspace vs HCL Domino comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.8
Google Workspace offers ROI through cost reduction, enhanced productivity, seamless integration, and scalability, despite some regional skepticism.
Sentiment score
6.0
HCL Domino's ROI is debated, with some users satisfied due to reduced paperwork, despite difficult quantification in new deployments.
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Room For Improvement

Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
 

Setup Cost

Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
 

Valuable Features

Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
 

Categories and Ranking

Google Workspace
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)
HCL Domino
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Rapid Application Development Software (17th)
 

Mindshare comparison

Google Workspace and HCL Domino aren’t in the same category and serve different purposes. Google Workspace is designed for Email Applications and holds a mindshare of 24.1%, up 21.8% compared to last year.
HCL Domino, on the other hand, focuses on Rapid Application Development Software, holds 0.4% mindshare, down 0.6% since last year.
Email Applications
Rapid Application Development Software
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
Computer Software Company
16%
Government
10%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Domino, Lotus Domino
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
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