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HCL Domino vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Rapid Application Development Software (18th)
Microsoft Exchange Online
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Email Applications (2nd)
 

Mindshare comparison

HCL Domino and Microsoft Exchange Online aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.5%, down 0.5% compared to last year.
Microsoft Exchange Online, on the other hand, focuses on Email Applications, holds 14.4% mindshare, down 15.2% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

FrederickLim - PeerSpot reviewer
Provides mobile email systems with solid stability and easy deployment
The initial setup is easy. You need to sign up. It depends on the scope. It will take longer if there are more than one or more applications. The project usually includes infrastructure and deployment may take anywhere from one month to six months. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are security and integration."
"This solution can be used for workflow application so that applications can be easily developed."
"It is an excellent solution."
"One valuable feature of HCL Domino is its integration with other directories."
"Overall, I would rate HCL Domino as eight out of ten. I would recommend HCL Domino and Notes applications for small and medium-sized companies since it offers a good return on investment."
"The pricing is excellent."
"HCL Domino is the best product from a security point of view."
"The email system is the most valuable feature."
"We have found the solution to be stable."
"The best part of this solution is the security it offers."
"The solution has been stable with good performance on offer."
"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
"Microsoft Exchange Online is an easy-to -use email solution."
"The product was simple to use."
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"The most valuable feature of Microsoft Exchange Online is its performance."
 

Cons

"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"HCL Domino needs to be more user-friendly."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"Scalability is also an issue. We have problems with large databases."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"Migration can be an issue if you do not have a good audit process."
"Improving the methods for inputting email signatures could be beneficial for the product."
"I would like to see better security added to Microsoft Exchange Online in the area of phishing or spam emails."
"The solution’s pricing could be better."
"The solution’s technical support could be improved."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
"I would like to make the solution more user-friendly."
 

Pricing and Cost Advice

"It is less expensive compared to other vendors."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"We're happy with the price of our license — it's pretty standard."
"I'd rate it a seven out of ten in terms of price."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"The license for Domino is yearly. The price is high."
"We pay annually for the use of this solution and it is only a standard fee."
"Price is reasonable compared to the other solutions."
"The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users."
"There is an annual license required to use this Microsoft Exchange Online."
"The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable."
"The license for the solution is cheap, but it could be more affordable in the long term."
"I find it reasonably priced."
"We pay a yearly licensing fee for the solution."
"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
"My company needs to make monthly payments towards the licensing costs attached to the product. I feel that the price of the product is affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
10%
Manufacturing Company
9%
Financial Services Firm
7%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot o...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
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839,319 professionals have used our research since 2012.