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HCL Domino vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Domino
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Rapid Application Development Software (18th)
Microsoft Exchange Online
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
89
Ranking in other categories
Email Applications (2nd)
 

Mindshare comparison

HCL Domino and Microsoft Exchange Online aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.5%, down 0.5% compared to last year.
Microsoft Exchange Online, on the other hand, focuses on Email Applications, holds 14.8% mindshare, up 14.7% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The full-text searching capabilities are great."
"This solution can be used for workflow application so that applications can be easily developed."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The most valuable feature of HCL Domino is how robust it is."
"The email system is the most valuable feature."
"HCL Domino is the best product from a security point of view."
"The DAOS feature is the most valuable. It helps to save some of my storage."
"They offer good support and provide a roadmap."
"This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes."
"When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing."
"We also create technical presentations, so most of the time we are dealing with MS Word and Excel. Sometimes, we also use Visio for diagramming. Our overall experience is good."
"The solution offers complete scalability and flexibility."
"Intuitive and easy to use."
"The best part of this solution is the security it offers."
"The most valuable feature is the cloud environment."
"I like that Exchange Online is easy to use and that I do not need to maintain the previous Exchange Server. I also do not need to worry about the security of the Exchange Server. If there are any issues, then it will be the service provider's problem and not mine."
 

Cons

"The solution is expensive."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"When you compare with Microsoft Exchange, the UI could be more user-friendly."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"For me, the one thing missing is a really good reporting engine."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"The solution's performance can be improved when you are trying to access it remotely."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"The integration could be better if it could integrate well with other products and software."
"The solution’s technical support could be improved."
"It will be much better if the tool is integrated with OpenAI."
"Migration can be an issue if you do not have a good audit process."
"When you migrate from on-prem to cloud, if you choose to or are forced to do the hybrid, they need to devise a way to undo the hybrid."
 

Pricing and Cost Advice

"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"I'd rate it a seven out of ten in terms of price."
"The pricing is subjective and contingent on the intended usage."
"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"It is less expensive compared to other vendors."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"The license for Domino is yearly. The price is high."
"The subscription fee is monthly."
"The pricing is a bit more expensive than other solutions."
"The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer only requires mailbox features, we can recommend Plan One or Plan 2. We can suggest an E3 or E5 license if they need the entire Office suite. There are also premium subscriptions for enterprise customers, offering additional security features. Overall, I don't find the pricing costly because Microsoft provides many features and security capabilities, making it reliable for all customers, depending on their requirements."
"This solution requires a license."
"It is a cluster solution."
"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
"I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application."
"The pricing is really high. It's higher compared to other services."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software. Updated: January 2025.
832,138 professionals have used our research since 2012.