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HCL Domino vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HCL Domino
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Rapid Application Development Software (17th)
Microsoft Exchange Online
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
Email Applications (2nd)
 

Mindshare comparison

HCL Domino and Microsoft Exchange Online aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.4%, down 0.6% compared to last year.
Microsoft Exchange Online, on the other hand, focuses on Email Applications, holds 15.5% mindshare, up 13.9% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

Jason Levine - PeerSpot reviewer
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
Babatunde-Olugbode - PeerSpot reviewer
Offers good user interface and seamlessly integrates with other Microsoft services
I like its user interface. I don't struggle or face any challenges while using it. The design interface is simple. I haven't had any trouble managing it for a long time. Even if I encounter a challenge or two, I can always reach out to Microsoft for help. So, overall, it's been a very positive experience. Having everything under one account was valuable. I just had to go through cybersecurity for licensing and download everything. With one account, you can download Office and use Online features directly from your Exchange. There are security solutions in place, and we take customer data very seriously. For example, if I accidentally create a forwarding rule or send an email with an image attached, I get a notification immediately. Compliance-wise, it's quite good online. We can do many things. Even if I can't click on something or upload a specific file type, it'll still be stored for compliance or investigation purposes. So, subscribing to these features. The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity. Those are the key points that have proven to be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"I find the HCL Domino server scalable."
"I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"The pricing is excellent."
"We can scale it if we want to."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"The most valuable feature of HCL Domino is how robust it is."
"The most valuable features of the solution are security and integration."
"One of my favourite features is the Microsoft Calendar, which we use for booking appointments, scheduling calls, and managing resource rooms and devices. The Online Mailbox feature is also crucial because it allows us to communicate effectively within and outside the organization, contributing to our business growth."
"The best thing about Microsoft Exchange Online is that it's integrated with the Outlook application."
"When you used to write to someone, you would often begin typing their name and their email address would appear; you would simply click and you would have the correct email address. That has been working for a while, but having the location address appear was a pleasant surprise. It was amazing."
"The solution offers complete scalability and flexibility."
"We have found the solution to be stable."
"The most valuable feature of Microsoft Exchange Online is its ease of use."
"The initial setup is straightforward and easy to configure."
"Exchange Online's best feature is its webmail platform."
 

Cons

"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"The client version of this solution could be faster and be made simpler for non-IT users. You will need to have some knowledge of Notes to correctly install this solution."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"Scalability needs to be improved to be on the level that's required. Support could also be enhanced."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"For me, the one thing missing is a really good reporting engine."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"They should tighten their cloud security."
"The SaaS platform performance could be improved. At a previous company, we used this same solution on-premises. The data exchange was much faster compared to the SaaS platform and we sometimes experience lags."
"Improving the methods for inputting email signatures could be beneficial for the product."
"The integration could be better if it could integrate well with other products and software."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"The solution’s pricing could be better."
"Microsoft Exchange Online should have a faster search feature."
"The deployment is complex and has room for improvement."
 

Pricing and Cost Advice

"My company's customers need to make monthly or yearly payments towards the license charges of the product."
"We pay annually for the use of this solution and it is only a standard fee."
"Price is reasonable compared to the other solutions."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"We chose to pay for our licensing fees annually."
"The license for Domino is yearly. The price is high."
"It is less expensive compared to other vendors."
"The product is very cheap."
"We pay a yearly licensing fee for the solution."
"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
"The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable."
"We have an enterprise agreement for licensing."
"The model is one which is pay-per-use go. There is no license. We are talking about per-user subscription-based use."
"There is a license for Microsoft Exchange Online and I have information on that, but there have been so many changes to the licensing and it's a completely different story nowadays. Microsoft has been pushing users to buy a package of products under one license. Users are becoming more dependent on Microsoft rather than independent, that you can't decide anymore, and from my point of view, that is bad."
"The license for the solution is cheap, but it could be more affordable in the long term."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The pricing for Microsoft Exchange Online is quite reasonable, in my opinion. Many licensing options are available so that we can choose based on the customer's needs. For example, if a customer on...
What needs improvement with Microsoft Exchange Online?
In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security ...
 

Also Known As

IBM Lotus Domino, Lotus Domino
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about Microsoft, ServiceNow, OutSystems and others in Rapid Application Development Software. Updated: December 2024.
824,067 professionals have used our research since 2012.