We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides great security."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"The solution is practical, good interface, and performs well."
"The most valuable feature is the UI."
"HCL Notes is stable most of the time."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"Notes is a perfectly adequate front end. It's clear and straightforward."
"Exchange Online's most valuable features are two-step verification and security."
"It has helped us because we don't have to worry about servers crashing."
"The online version is faster, as it is a cloud instance. We can have massive mailbox capacity: 100 GB per user, which is huge. We can't provision such capacity internally, as the company would get burnt out paying for mailbox storage."
"It allows us to work from home, at any time or anywhere."
"It is a stable, and highly scalable product."
"The features of Microsoft Exchange Online are very intuitive and well-built, keeping the user experience in mind. The usability and the accessibility are the best aspects of this solution."
"The solution offers complete scalability and flexibility."
"The most valuable features of Microsoft Exchange Online are spam filtering, 50 GB of email storage, good integration with Outlook, and ease of management."
"There is a chat component but it does not work properly."
"Some people complain that they want something more modern and jazzy."
"It is a heavy program and uses more resources than an email client should."
"GUI and replication can be improved."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"I would like to see integration with other solutions."
"The solution could improve with the integrations with some of the known applications is still not possible, there must be more connectors."
"Microsoft Exchange Online can improve message delivery. There are times we receive a message that the email failed to be delivered, and there is no reason given. We sometimes have emails that are flagged as spam that are not. We cannot do anything about it because it's not managed by us, it's managed by Microsoft."
"When we need to purchase additional licenses for additional users, the process is slow."
"The ActiveSync services and the mapping services could be improved."
"In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
"The solution is expensive."
"The solution should have a stand-alone application instead of us having to go through an internet browser."
HCL Notes is ranked 7th in Email Applications with 13 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Zimbra Collaboration, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and OpenText GroupWise. See our HCL Notes vs. Microsoft Exchange Online report.
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