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Google Workspace vs HCL Notes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
101
Ranking in other categories
Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (2nd)
HCL Notes
Ranking in Email Applications
9th
Average Rating
7.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Email Applications category, the mindshare of Google Workspace is 23.8%, up from 22.6% compared to the previous year. The mindshare of HCL Notes is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Chiheb Charmiti - PeerSpot reviewer
Accessible from any device, good support, and works very well for emails, document sharing, and workflows
What I like about this solution is that you can use it for mailing, as a client for email, and you can also use it for workflows. So, you can easily develop applications. Even people who haven't got great IT skills can develop some basic applications to use in the company, especially a workflow application. So, it is for mailing and for applications, which is a great thing about HCL Notes. It is very good for managing and sharing documents on the network or inside the company. It works very well for sharing documents. It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents. People who are on the move outside the company but need to interact with the database of the company can do some tasks in the HCL Notes application offline. When they have connectivity, the information is updated or replicated in real-time. They can install the application on different devices. They can use it on mobile phones or iPad.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial feature is Gmail, which we use extensively."
"Extremely reliable, providing great collaboration features."
"Good performance, even on relatively slow connections; no local apps required."
"It's stable. There isn't really any downtime."
"I like everything that Google does. They have good products."
"All the Microsoft Office features are available in Google Workspace."
"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."
"It's easy to control the admin settings, like updating the SDS, NIK, etc. I"
"The most valuable feature is security. It's very easy to manage security on records, views, and tables."
"The security and performance of the solution are good even though our platform is variable, except for the mail services."
"The software's secure communication is particularly useful when dealing with professional entities."
"HCL Notes is stable most of the time."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"The product is very stable and scalable."
"The solution is practical, good interface, and performs well."
"It offers unique capabilities, excellent security, and replication features."
 

Cons

"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."
"The feature set of Google Sheets is limited."
"Integration with Microsoft Outlook could be improved. The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication."
"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."
"There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern."
"I found that there is no desktop application for this solution, and that's a major fault of this application."
"There's a bit of a learning curve."
"GUI and replication can be improved."
"While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"The solution could improve by adding some more features."
"Notes needs a major upgrade for the UI."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"Some people complain that they want something more modern and jazzy."
 

Pricing and Cost Advice

"We pay on yearly basis."
"The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our local host and/or other hosting companies that are available on the market, but it is worth it."
"It's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange."
"The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it."
"We have purchased an annual subscription."
"G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses."
"Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business."
"The pricing is reasonable."
"We pay licensing fees on a yearly basis."
"The solution is expensive. There are many components or features which make the price very high."
"It was reasonably priced, but the product itself was not worth the cost."
"The price is reasonable."
"We pay annually for the use of the solution."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Educational Organization
7%
Government
7%
Computer Software Company
15%
Government
12%
Financial Services Firm
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
What do you like most about HCL Notes?
The security and performance of the solution are good even though our platform is variable, except for the mail services.
What needs improvement with HCL Notes?
While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements.
What is your primary use case for HCL Notes?
I am a technician and software developer with a unique product called NotesTracker, a software product for users of HCL Notes and Domino. I started my company, Asia Pacific Computer Services, to do...
 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Notes, Lotus Notes
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Find out what your peers are saying about Google Workspace vs. HCL Notes and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.