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Google Workspace vs HCL Notes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.5
Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.
No sentiment score available
 

Room For Improvement

Sentiment score
5.1
Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.
No sentiment score available
 

Customer Service

Sentiment score
6.5
Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.
No sentiment score available
 

Setup Cost

Sentiment score
5.5
Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.
No sentiment score available
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Wireless Email (2nd), Cloud Storage (4th), Content Collaboration Platforms (3rd)
HCL Notes
Ranking in Email Applications
9th
Average Rating
7.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Email Applications category, the mindshare of Google Workspace is 24.0%, up from 21.0% compared to the previous year. The mindshare of HCL Notes is 3.1%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Jerome Poudevigne - PeerSpot reviewer
Seamless collaboration with advanced calendaring and real-time document editing
One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.
Chiheb Charmiti - PeerSpot reviewer
Accessible from any device, good support, and works very well for emails, document sharing, and workflows
What I like about this solution is that you can use it for mailing, as a client for email, and you can also use it for workflows. So, you can easily develop applications. Even people who haven't got great IT skills can develop some basic applications to use in the company, especially a workflow application. So, it is for mailing and for applications, which is a great thing about HCL Notes. It is very good for managing and sharing documents on the network or inside the company. It works very well for sharing documents. It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents. People who are on the move outside the company but need to interact with the database of the company can do some tasks in the HCL Notes application offline. When they have connectivity, the information is updated or replicated in real-time. They can install the application on different devices. They can use it on mobile phones or iPad.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
Computer Software Company
15%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.
What is your experience regarding pricing and costs for Google Workspace?
I'm not satisfied with the cost because I feel these services should be free as they use our data.
What needs improvement with Google Workspace?
Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...
What do you like most about HCL Notes?
The security and performance of the solution are good even though our platform is variable, except for the mail services.
What needs improvement with HCL Notes?
Some people want something more modern than the Notes current front end, but it works. It's clear and straightforward. Those wishing a newer look can use the alternative HCL Verse product. To moder...
What is your primary use case for HCL Notes?
We use HCL Notes / Domino for application development, plus the usual office functions like email, personal and group calendaring, to-do and so on.
 

Comparisons

 

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
IBM Lotus Notes, Lotus Notes
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Find out what your peers are saying about Google Workspace vs. HCL Notes and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.