

Google Workspace and HCL Notes offer productivity solutions in the digital workspace category. Google Workspace holds the advantage due to its cloud-based structure, flexibility, and integrations, which enhance collaboration, whereas HCL Notes is known for security features but falls short in modern UI expectations.
Features: Google Workspace offers scalability, affordability, and familiarity, integrating seamlessly with Gmail and Google Meet. It provides secure sharing, robust search capabilities, and cross-device accessibility. HCL Notes stands out with robust security, offline capabilities, and workflow applications; however, its interface is considered outdated.
Room for Improvement: Google Workspace needs improvement in integration with traditional tools like Outlook and enhanced Google Meet features. Users desire smoother enterprise control. HCL Notes requires a modernized interface, enhanced integration, and updated tutorials to meet current user expectations.
Ease of Deployment and Customer Service: Google Workspace's cloud deployment ensures ease of scaling and updates, although customer service receives mixed reviews for limited hands-on support. HCL Notes, primarily on-premises, presents deployment challenges. Its customer support is adequate but lacks innovation and responsiveness seen in cloud-based services.
Pricing and ROI: Google Workspace offers competitive prices for various business scales, with productivity tools like Gmail and Drive justifying costs, though users seek more affordable options. HCL Notes, cost-effective with extensive features, has higher immediate costs and an outdated pricing model, impacting ROI where rapid innovation is preferred.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
I sent several complaints and what they replied to me was that I should have dealt with the problem with the provider of my credit card.
With Gemini, I was charged for a year without receiving any guidance on its usage.
Once Notes is running, it performs reliably without issues.
I would rate HCL technical support as eight out of ten.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
If webinars were provided and universities were promoted with webinars, people are going to attend them.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
The scalability of the product is really good.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
With Microsoft now that we are using, we have a security system by which every now and then you have to change your password, and whenever you try to access multiple times to the same email from different devices or many times in the same day, they will ask you for a code that you have to insert.
The stability of Google Workspace is excellent and very solid.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
It is hard to find categories and folders in Teams.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
I think HCL can make its product better by being more visible on the market because most companies don't support or use HCL anymore.
It could be modernized by the development team.
The current cost is approximately seven to ten euros per user per month.
The ability to share documents with students and assign them things and correct them in real time has been beneficial.
The valuable features include the email service, email updates, and Google Drive.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
We use HCL Notes for its offline capabilities, including the ability to work offline.
| Product | Market Share (%) |
|---|---|
| Google Workspace | 16.0% |
| HCL Notes | 3.5% |
| Other | 80.5% |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 14 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.
As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.
HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.
HCL Notes is available for Windows, Apple iOS, and Android.
HCL Notes Features
HCL Notes has many valuable key features. Some of the most useful ones include:
HCL Notes Benefits
Some of the benefits of using HCL Notes include:
Reviews from Real Users
Below are some reviews and helpful feedback written by HCL Notes users.
An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”
Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”
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