Zimbra Collaboration and HCL Notes are competing enterprise communication platforms. Zimbra stands out for its cost-effectiveness and support, while HCL Notes is favored for its robust features despite higher costs.
Features: Zimbra Collaboration is known for email management, calendar integration, and tools like shared documents and team chats. In contrast, HCL Notes is notable for its application development tools, integration with enterprise systems, and customization capabilities.
Room for Improvement: For Zimbra Collaboration, improvements could be made in its two-factor authentication, the mobile app for non-collaboration features, and the strength of its security modules. HCL Notes could benefit from an updated user interface, improved email categorization, and enhanced AI options for user interaction.
Ease of Deployment and Customer Service: Zimbra Collaboration offers straightforward deployment with strong support services and an intuitive setup, making it accessible for smaller organizations. On the other hand, HCL Notes has a complex installation process requiring specialized support, posing challenges without technical expertise.
Pricing and ROI: Zimbra Collaboration provides a cost-effective solution with clear ROI for small to medium enterprises, whereas HCL Notes requires a higher upfront investment but promises a substantial ROI for large businesses needing customization.
| Product | Market Share (%) |
|---|---|
| Zimbra Collaboration | 7.4% |
| HCL Notes | 3.6% |
| Other | 89.0% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 1 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
HCL Notes is a secure on-premises email client that allows teams access to email, calendar, and contact management capabilities. The solution integrates other collaboration tools seamlessly along with HCL Domino business applications, into a single workspace. HCL Notes is most commonly used in corporate environments for email, but can also be used to create websites, custom applications and business workflows, discussion groups, and document libraries. In addition, the solution enhances user experiences, helps internal teams collaborate with internal and external stakeholders, and streamline communication management operations.
HCL Notes is available for Windows, Apple iOS, and Android.
HCL Notes Features
HCL Notes has many valuable key features. Some of the most useful ones include:
HCL Notes Benefits
Some of the benefits of using HCL Notes include:
Reviews from Real Users
Below are some reviews and helpful feedback written by HCL Notes users.
An Administration & Technical Director at a tech services company says, "Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
PeerSpot user Bogdan C., Kierownik Biura Informatyki at an insurance company, mentions, “The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes.”
Marcos S., Diretor at MASTERDOM, comments, “The solution is practical, good interface, and performs well. The usability of the old applications to the new version of the client is very good. The migration is very good for some legacy applications.”
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