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ProtonMail vs Zimbra Collaboration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProtonMail
Ranking in Email Applications
10th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zimbra Collaboration
Ranking in Email Applications
5th
Average Rating
8.0
Number of Reviews
29
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of ProtonMail is 4.7%, up from 3.8% compared to the previous year. The mindshare of Zimbra Collaboration is 9.0%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Secure email communication facilitates safe financial exchanges and enhances data privacy
I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance communication involving financial information The auto encryption of attachments is valuable. ProtonMail…
Muhammad Talha Baig - PeerSpot reviewer
One of the premium features was customized rooms tailored to the collaboration needs
Zimbra's strength lies in its individuality, and it should focus on leveraging its unique features rather than trying to emulate competitors. My organization has certified Zimbra technicians, so we believe we can utilize Zimbra certification. However, I was recently informed by Zimbra that no such certification exists. I have recently completed the test kit, and after the training, I will gain access to tickets. Therefore, if any clients are experiencing issues, we have a certified technical team available to provide support 24/7. This is how we can cater to our client's needs. I recommend Zimbra to small-scale and enterprise customers. Anyone, even those with 5 users, can opt for Zimbra. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto encryption of attachments is valuable."
"The solution is easy to implement."
"One of the premium features was customized rooms tailored to the collaboration needs. Many of the clients customize features such as organization logos and scanners."
"The stability is good and keeps getting better with each new update."
"Zimbra Collaboration has a good web interface."
"The logs, troubleshooting, and tracking we have found to be the most valuable features. We have any issues with lost messages the features are useful. It is very easy to track and log."
"The Zimbra Collaboration's most valuable feature is web access."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"The configuration is simple."
 

Cons

"One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email."
"Some issues cause the solution not to function correctly or to cause downtime once a month."
"I would like to see a Microsoft schedule function added."
"We have had an issue with security."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
"It does have a few bugs."
"The solution could use more integration with third-party tools."
"The tool should improve its multi-cloud feature."
 

Pricing and Cost Advice

Information not available
"The solution is competitively priced."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the price a four"
"We do not pay for licenses to use this solution."
"Zimbra Collaboration offers a good price-to-feature ratio."
"When it comes to the licensing of Zimbra Collaboration, my license covers the servers and I find its terms to be much simpler than those of Microsoft Exchange."
"If you choose the network edition, it is a little pricier. They have the open-source edition too which is only community supported."
"The solution is not expensive compared to other products."
"There is an annual standard licensing fee to use Zimbra Collaboration and there is no other cost."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Comms Service Provider
11%
Government
9%
Computer Software Company
19%
Government
8%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ProtonMail?
The pricing is competitive, offering good value on the average plan. It’s approximately $100 for annual billing.
What needs improvement with ProtonMail?
The UI was previously cumbersome, however, it has improved. One improvement could be the integration between ProtonMail and Proton Pass, allowing sharing of specific secrets via email. However, thi...
What is your primary use case for ProtonMail?
I use ProtonMail for exchanging invoicing with clients, managing financial information, and receiving notifications from bank accounts and investment brokers. It's dedicated to high-importance comm...
How does Zimbra Collaboration compare with Microsoft Exchange?
Zimbra is a free, open source collaborative software suite. The features I like best are the ease of integration and the email, calendar, and collaboration server with web interface. In addition, I...
What do you like most about Zimbra Collaboration?
The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication.
 

Overview

 

Sample Customers

Wall street journal,The New york times, The Gurdian, Forbes, Fox News
NEC Biglobe, City of Ventura, Monterey Bay Aquarium Research Institute, Hola Publishing, BIG, Sleepwell, LaFayette College, Xmission, DNA, Ring Line, Future Group, TIGC
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2025.
845,040 professionals have used our research since 2012.