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Amazon WorkMail pros and cons

4.2 out of 5
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Amazon WorkMail Pros review quotes

Michael Olayemi - PeerSpot reviewer
Apr 17, 2024
The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails.
Mahender Nirwan - PeerSpot reviewer
Aug 15, 2024
It is very stable. I haven't faced any issues.
Rastu Singh - PeerSpot reviewer
Jul 13, 2024
Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis.
Learn what your peers think about Amazon WorkMail. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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Ravi Satyanarayana - PeerSpot reviewer
Apr 10, 2022
It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable.
Victor Bergman - PeerSpot reviewer
Aug 12, 2022
There is no need for me to set up security.
Hamed Khosrojerdi - PeerSpot reviewer
Oct 10, 2024
Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure.
AS
Jun 13, 2023
The product is very user-friendly.
Prasanth MG - PeerSpot reviewer
Jul 2, 2023
Amazon SES is very easy to configure.
Rahul Siddu - PeerSpot reviewer
Jun 27, 2023
The best feature is that Amazon SES provides verified email messages.
Poulav Biswas - PeerSpot reviewer
Jul 24, 2023
The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent.
 

Amazon WorkMail Cons review quotes

Michael Olayemi - PeerSpot reviewer
Apr 17, 2024
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email.
Mahender Nirwan - PeerSpot reviewer
Aug 15, 2024
WorkMail is not available in all the regions.
Rastu Singh - PeerSpot reviewer
Jul 13, 2024
It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools.
Learn what your peers think about Amazon WorkMail. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Ravi Satyanarayana - PeerSpot reviewer
Apr 10, 2022
Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require.
Victor Bergman - PeerSpot reviewer
Aug 12, 2022
The only issue is the price, which is far too expensive.
Hamed Khosrojerdi - PeerSpot reviewer
Oct 10, 2024
Amazon WorkMail's user interface could be more intuitive and user-friendly.
AS
Jun 13, 2023
The product should improve technical support.
Prasanth MG - PeerSpot reviewer
Jul 2, 2023
When we first set up an email on Amazon SES, they had to verify it, which was not fast enough.
Rahul Siddu - PeerSpot reviewer
Jun 27, 2023
There is room for improvement in the scalability.
Poulav Biswas - PeerSpot reviewer
Jul 24, 2023
There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues.