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Fortinet FortiMail vs Fortinet FortiMail Cloud comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
61
Ranking in other categories
Email Security (5th)
Fortinet FortiMail Cloud
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Cloud Email (7th), Secure Email Gateway (SEG) (9th)
 

Mindshare comparison

Email Security
Cloud Email
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Andras Solt - PeerSpot reviewer
Reasonable pricing and good spam filtering but does not offer robust gatekeeping
It's mainly suited for mid-size companies, not for bigger companies like us. We are more than 1,000 people. In fact, we're over 2000 users, so that's why we investigated some other products, and Clearswift, for example. We likely won't increase usage. We're looking at GFI in a year or so.
AbdulHannan - PeerSpot reviewer
A reliable email security solution with deep integration capabilities and exceptionally strong support
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security setup. When a user or administrator needs to locate a specific email, it can be a time-sensitive issue. If an email administrator receives a query from a recipient or end user about undelivered or suspicious emails, the ability to quickly and easily locate the email in question, along with details about why it wasn't sent, is crucial. We've faced difficulties in ensuring that our reporting system is efficient and delivers this information promptly for administrators to address the issue promptly. Another challenge we've experienced is complexity. The email security solution should ideally be user-friendly and intuitive and it should offer straightforward access to settings and features. We encountered situations where our users have found the tool overly complex and difficult to learn quickly. This ease of use and user-friendliness is something we believe could be improved in FortiMail.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The deployment capability is a great feature."
"The good part is that you don't have to configure it, which is very convenient."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Clean user interface and good sandbox."
"The solution has a user-friendly interface. It is easy to deploy and handle. You can easily troubleshoot the issues of the solution."
"The most valuable features are the endpoint defense features, it is very secure."
"Fortinet FortiMail's most valuable features are its performance and security."
"Fortinet’s support services are good."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"It is a scalable solution."
"The product's initial setup phase was very easy."
"The scanners with FortiMail are valuable."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"FortiMail Cloud is very fast."
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"The most valuable features are filtering and sandboxing."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The encryption features are most valuable to us."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
 

Cons

"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The XDR dashboard has room for improvement."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The product must provide better malware detection."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"In the Latin America market, some spam messages use Portuguese language. Some clearly spam messages would be better identified by the anti-spam if not for the language."
"The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it."
"The infrastructure could be improved."
"It is not easy to install."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"Email sorting is missing from this solution."
 

Pricing and Cost Advice

"The pricing has become expensive."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"It's a user-base subscription."
"The license is expensive because the cost is based on the number of users."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"I know that the product is incredibly expensive."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Pricing is straight-forward and renewable without complicated pricing structures."
"Pricing is based on initial license purchase and use volume."
"There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances."
"Fortinet FortiMail has an annual license agreement."
"Compared to its competitors, Fortinet's products are available at a higher price range."
"You need to pay additional fees for premium support."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"It is an expensive product."
"When we're talking about pricing, other products have about the same price. That is normal."
"It's on a subscribed basis."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I see how manageable and flexible the licenses are."
"The product's price is reasonable."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"You only have to purchase one license for multiple participants."
"The price of this solution could be more competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
50%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Computer Software Company
16%
Financial Services Firm
7%
Hospitality Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What is your experience regarding pricing and costs for Fortinet FortiMail?
Pricing can be expensive. The cost can range from fifty thousand to one hundred thousand dollars, depending on the ap...
What needs improvement with Fortinet FortiMail?
The main area for improvement is the pricing. The configuration is good and easy to use, however, the renewal cost is...
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The pricing depends on various factors, including the type of licenses and subscriptions you have procured. The cost ...
What needs improvement with Fortinet FortiMail Cloud?
During our deployment and in our day-to-day operations, we've encountered certain challenges with our email security ...
 

Also Known As

MS Defender for Office 365
FortiMail
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Magromer Cueros y Pieles S.A.
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiMail vs. Fortinet FortiMail Cloud and other solutions. Updated: January 2024.
824,053 professionals have used our research since 2012.