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Fortinet FortiMail vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Fortinet FortiMail boosts email security, reduces costs, and saves time, enhancing operational efficiency through seamless integration and advanced features.
Sentiment score
7.0
ROI from Fortinet FortiMail Cloud is hard to quantify, though enhanced security and decreased incidents indicate value satisfaction.
It offers cost savings compared to Cisco, which was very expensive.
System admin at Environment Fund
Return on investment in the time is difficult to quantify, however, the return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.4
Fortinet FortiMail's customer service is generally praised for efficiency, especially elite support, despite occasional standard support delays.
Sentiment score
6.8
Fortinet FortiMail Cloud support is generally praised for its responsiveness and knowledge, despite some concerns about occasional delays.
I have direct communication with Kenyan system engineers and local support in Ethiopia, enabling good support.
Network & Security Engineer at Malam Engineering PLC
Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good.
Head of the IT Security Division at a tech services company with 11-50 employees
Fortinet's technical support offers high-quality support.
System admin at Environment Fund
As far as Fortinet secure support, I will rate them nine out of ten.
Director at a tech services company with 11-50 employees
I would rate the technical support from Fortinet as ten out of ten.
Senior Network and Security Engineer at Symbol Technologies PLC
Fortinet's support is really good.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiMail is scalable and flexible, efficiently adapting to varying organizational sizes, though some hardware limitations exist.
Sentiment score
7.6
Fortinet FortiMail Cloud offers scalable user expansion, though experiences vary due to subscription and deployment choices impacting flexibility.
The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box.
Head of the IT Security Division at a tech services company with 11-50 employees
Fortinet FortiMail is scalable and can be expanded in large environments.
Senior Associate at a tech vendor with 10,001+ employees
It is highly scalable, so I can give it a ten out of ten on that.
Director at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
8.3
Fortinet FortiMail is highly stable and reliable, with rare issues quickly resolved and seamless integration with other Fortinet tools.
Sentiment score
7.0
Fortinet FortiMail Cloud is highly stable with minimal downtime, consistently reliable performance, and high user satisfaction ratings.
This stability is consistent across Fortinet products, including FortiGate firewall.
Network & Security Engineer at Malam Engineering PLC
I would give it a high stability rating of nine out of ten.
Director at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiMail needs a more intuitive interface, better integration, enhanced security, simpler encryption, and improved spam filtering.
Fortinet FortiMail Cloud requires improved filtering, encryption, UI simplicity, and competitive pricing, while lacking sorting, archiving, and AI features.
Providing comprehensive documentation on how to deploy and configure would improve the solution.
Network & Security Engineer at Malam Engineering PLC
The transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
There are also false positives issues, especially with signed PDF attachments.
Senior Associate at a tech vendor with 10,001+ employees
If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint.
Director at a tech services company with 11-50 employees
It would be beneficial to enhance flexibility for better adaptation to various customer environments.
Owner at wct it-solutions GmbH
We can't import files into the Fortinet FortiMail Cloud sensors.
Senior Network Security Engineer at Vibs
 

Setup Cost

Fortinet FortiMail offers competitive, scalable pricing with flexible licensing, valued for performance and security despite some expense concerns.
Fortinet FortiMail Cloud offers competitive subscription pricing, with annual licenses around $4,000, varying by organizational needs.
Fortinet FortiMail is considered overpriced by Indian rupee standards.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
The setup cost is a little bit costly.
Senior Associate at a tech vendor with 10,001+ employees
The price is relatively expensive.
Senior Network and Security Engineer at Symbol Technologies PLC
The pricing for Fortinet FortiMail Cloud seems a bit high, although it is considered acceptable for the product's value.
Owner at wct it-solutions GmbH
Cost-wise, it's a bit expensive, but it's totally worth it.
Senior Network Security Engineer at Vibs
 

Valuable Features

Fortinet FortiMail excels in email security with user-friendly features, advanced threat protection, and seamless integration with Fortinet products.
Fortinet FortiMail Cloud offers robust email protection with advanced threat detection, seamless integration, and comprehensive management features.
Its threat detection capabilities have been beneficial.
System admin at Environment Fund
The most valuable features are Fortinet FortiMail's ability to protect from advanced features of email-based attacks, including protection against ransomware and malware attacks.
Network & Security Engineer at Malam Engineering PLC
Fortinet FortiMail offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention.
Head of computer systems at Indian Institute of Space Science & Technology(IIST)
FortiMail's integration with other Fortinet solutions enhances the security part of the organization.
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization.
Consultant for the Chairman at Financial Literacy Knowledge Hub
The return on investment for us was achieved since we did not have similar incidents again in our environment.
Director at a tech services company with 11-50 employees
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Email Security (6th)
Fortinet FortiMail Cloud
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Cloud Email (5th), Secure Email Gateway (SEG) (8th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail is designed for Email Security and holds a mindshare of 3.5%, down 5.5% compared to last year.
Fortinet FortiMail Cloud, on the other hand, focuses on Cloud Email, holds 3.3% mindshare, up 2.5% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail3.5%
Microsoft Defender for Office 3659.6%
Proofpoint Email Protection7.9%
Other79.0%
Email Security
Cloud Email Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail Cloud3.3%
SendGrid11.9%
MailChimp9.8%
Other75.0%
Cloud Email
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
11%
University
8%
Financial Services Firm
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise22
Large Enterprise15
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist an...
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
 

Also Known As

FortiMail
No data available
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Fortinet FortiMail vs. Fortinet FortiMail Cloud and other solutions. Updated: January 2024.
880,490 professionals have used our research since 2012.