Google Workspace vs ShareFile comparison

Read 11 ShareFile reviews

1,880 Views
1,587 Comparison Views

90% willing to recommend

Google Workspace

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 29, 2024

Google Workspace and ShareFile are compared in the enterprise productivity category. Google Workspace seems to have the upper hand due to its collaboration tools and ease of deployment, while ShareFile is preferred for its superior security and large storage options.

Features: Google Workspace offers robust collaboration tools like Google Docs, Sheets, and Slides, known for real-time editing and sharing capabilities. ShareFile stands out with secure file sharing, large storage options, and tools for secure access and transfer.

Room for Improvement: Google Workspace could enhance offline functionality, better organize files, and resolve occasional sync issues. ShareFile needs to improve mobile app performance, user permissions management, and access restrictions.

Ease of Deployment and Customer Service: Google Workspace is praised for its straightforward deployment process and responsive customer support. ShareFile, while user-friendly in deployment, has mixed reviews regarding its customer service, with some experiencing delayed support responses.

Pricing and ROI: Google Workspace is considered reasonably priced given its comprehensive suite of tools and shows positive ROI through enhanced productivity. ShareFile users value its security features but find it relatively expensive. Google Workspace is seen as cost-effective, while ShareFile's pricing is justified by its security offerings.

To learn more, read our detailed Google Workspace vs. ShareFile Report (Updated: October 2024).

Google Workspace vs. ShareFile

October 2024

Download the complete report

Helped 816,406 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Customer Service

Sentiment score

6.5

Google Workspace customer service is inconsistent, appreciated for reliability but users seek more accessible and comprehensive support options.

Sentiment score

8.0

ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Room For Improvement

Sentiment score

5.1

Google Workspace users face performance and integration issues, high costs, limited functionality, and seek improved security and support.

Sentiment score

8.4

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Scalability Issues

Sentiment score

8.5

Google Workspace scales effortlessly, supporting businesses of all sizes with flexible features and seamless user integration and management.

Sentiment score

7.5

ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Setup Cost

Sentiment score

5.5

Enterprise users consider Google Workspace pricing reasonable with tiered plans, though costs vary based on features and usage.

No sentiment score available

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Stability Issues

Sentiment score

8.7

Google Workspace is highly stable and reliable, with rare minor issues, often rated nine or ten for stability.

Sentiment score

9.0

ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Valuable Features

Sentiment score

8.4

Google Workspace is valued for its seamless integration, collaboration tools, affordability, user-friendly interface, security, and support for remote work.

Sentiment score

8.8

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.

No quotes available

For more quotes and insights, download the Google Workspace report

No quotes available

For more quotes and insights, download the ShareFile report

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

100

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

ShareFile

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Jerome Poudevigne

CTO at Lounivo

Seamless collaboration with advanced calendaring and real-time document editing

One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

Read full review

David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Content Collaboration Platforms solutions are best for your needs.

See recommendations

816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

What do you like most about Citrix ShareFile?

The solution is scalable.

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

Microsoft Exchange Online vs Google Workspace

Comparisons

Compared 36% of the time

Amazon WorkMail vs Google Workspace

Compared 31% of the time

ProtonMail vs Google Workspace

Compared 6% of the time

IceWarp vs Google Workspace

Compared 4% of the time

HCL Notes vs Google Workspace

Compared 1% of the time

More Google Workspace Competitors

SharePoint vs ShareFile

Compared 41% of the time

Box vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

Microsoft OneDrive vs ShareFile

Compared 10% of the time

Adobe Sign vs ShareFile

Compared 3% of the time

More ShareFile Competitors

Product Reports

Download Google Workspace product report

Google Workspace

November 2024

Download ShareFile product report

October 2024

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Citrix RightSignature, Citrix ShareFile

Learn More

Google

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog