Google Workspace vs ShareFile comparison

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Google Workspace

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Executive SummaryUpdated on Sep 29, 2024

Google Workspace and ShareFile are compared in the enterprise productivity category. Google Workspace seems to have the upper hand due to its collaboration tools and ease of deployment, while ShareFile is preferred for its superior security and large storage options.

Features: Google Workspace offers robust collaboration tools like Google Docs, Sheets, and Slides, known for real-time editing and sharing capabilities. ShareFile stands out with secure file sharing, large storage options, and tools for secure access and transfer.

Room for Improvement: Google Workspace could enhance offline functionality, better organize files, and resolve occasional sync issues. ShareFile needs to improve mobile app performance, user permissions management, and access restrictions.

Ease of Deployment and Customer Service: Google Workspace is praised for its straightforward deployment process and responsive customer support. ShareFile, while user-friendly in deployment, has mixed reviews regarding its customer service, with some experiencing delayed support responses.

Pricing and ROI: Google Workspace is considered reasonably priced given its comprehensive suite of tools and shows positive ROI through enhanced productivity. ShareFile users value its security features but find it relatively expensive. Google Workspace is seen as cost-effective, while ShareFile's pricing is justified by its security offerings.

To learn more, read our detailed Google Workspace vs. ShareFile Report (Updated: December 2024).

Google Workspace vs. ShareFile

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Google Workspace

Ranking in Content Collaboration Platforms

3rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

100

Ranking in other categories

Email Applications (1st), Wireless Email (2nd), Cloud Storage (4th)

ShareFile

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (6th), Cloud Data Exchange Services (3rd)

Featured Reviews

Jerome Poudevigne

CTO at Lounivo

Seamless collaboration with advanced calendaring and real-time document editing

One area of improvement for Google Workspace is the Google Meet functionality. Currently, users cannot upload files directly through Google Meet; instead, they have to share links via Google Drive, which adds unnecessary steps and complexity. This is especially frustrating when dealing with external users who do not have Google IDs. Another area requiring improvement is the chat/messaging feature, which is basic compared to other products like Slack. Having an integrated and efficient messaging system would be beneficial.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The collaboration features are valuable."

"If I'm addressing certain emails from banks — automatic emails, like OTP, etc. — I can create rules and forward that OTP to the specific email IDs. You can create rules and deliver mail to different groups using the forwarding feature. It's handy."

"G Suite Enterprise provides many features, such as business increased search visibility, email address, and domain. It's a large whole ecosystem that is the major benefit. You can manage your whole team and have many tools. Over seven years, the solution has gone through some drastic upgrades and improvements which are done automatically, I do not have to manual upgrade."

"The solution is very intuitive."

"The initial setup of Google Workspace is straightforward."

"The solution's technical support is very good."

"Users can work anywhere with an internet connection."

"I use Keep to assign tasks to a team of programmers, which is very easy."

More Google Workspace pros

"The solution is scalable."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"It's user-friendly for end users."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"Easy to manage and fully secure."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Citrix has a very good file auditing features and security features."

Cons

"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."

"And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly."

"Google Meet is a very good product, but it's not up to the mark if you compare it against other products like Zoom or Microsoft Teams."

"Google needs to improve its support."

"To a degree, the project management service could be improved."

"Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet."

"There could be more options in Google G Suite. They can include HD calling for Google Meet. The layout portion in the calendar for Google G Suite can be better designed. When we get into the calendar and start scheduling meetings, we do have few hiccups here and there. The layout can be a little easier. People from different backgrounds are finding it a little bit tough to understand. It should be more intuitive. At the moment, it has a completely white background. To do power saving, it would be good if they can release a darker background. There are a few issues with the formatting of Google Docs when they get converted to Microsoft docs. It would be amazing if they can resolve it in the next release."

"The problem with the presentation is that if you upload a Microsoft PowerPoint presentation and you convert it to Google presentation, the slides or pictures, their images are not editable. You can't edit the slides that you brought in. They're just images."

More Google Workspace cons

"They should integrate the solution with more email services."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"My only issue with this solution is the cost, which should be improved."

"The user interface is not very intuitive."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"Everything they have should be integrated into one item."

"There are sometimes scalability issues after updates."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

Pricing and Cost Advice

"The solution is expensive."

"We pay on yearly basis."

"There are different versions of the solution available, such as premium."

"The price of G Suite Enterprise is reasonable compared to HotSpot. I'm not going to say G Suite Enterprise is affordable. It's valuable, you find value in paying your gas bill or your electricity bill, because of what it allows you to do."

"We have purchased an annual subscription."

"The pricing is reasonable."

"The price of the solution can vary."

"The price per client within the business is too high."

More Google Workspace pricing and cost advice

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"I give the cost of the solution a five out of five."

"Citrix has a very good file auditing features and security features."

"You have to work hard in order to get the suitable licenses."

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Educational Organization

Government

Computer Software Company

13%

Legal Firm

10%

Financial Services Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Google Workspace?

Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner.

What is your experience regarding pricing and costs for Google Workspace?

I'm not satisfied with the cost because I feel these services should be free as they use our data.

What needs improvement with Google Workspace?

Google Workspace lacks the ability to copy and move files from one folder to another easily. I also find it challenging to perform many operations using the context menu in Google Sheets, Google Do...

What do you like most about Citrix ShareFile?

The solution is scalable.

What needs improvement with Citrix ShareFile?

They should integrate the solution with more email services. That would be very helpful.

What is your primary use case for Citrix ShareFile?

We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.

Microsoft Exchange Online vs Google Workspace

Comparisons

Compared 34% of the time

Amazon WorkMail vs Google Workspace

Compared 30% of the time

ProtonMail vs Google Workspace

Compared 6% of the time

IceWarp vs Google Workspace

Compared 4% of the time

Microsoft Exchange vs Google Workspace

Compared 2% of the time

More Google Workspace Competitors

SharePoint vs ShareFile

Compared 40% of the time

Box vs ShareFile

Compared 11% of the time

Microsoft OneDrive vs ShareFile

Compared 11% of the time

Dropbox vs ShareFile

Compared 10% of the time

Office 365 vs ShareFile

Compared 6% of the time

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Product Reports

Download Google Workspace product report

Google Workspace

December 2024

Download ShareFile product report

November 2024

Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault

Citrix RightSignature, Citrix ShareFile

Learn More

Google

Overview

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

ShareFile is widely used by organizations for secure emailing of tax returns and document transfers, especially during COVID, supporting multifactor authentication and a high file size limit.

Offered by cloud service providers, ShareFile aids in migrating on-premises file servers to the cloud and sending large files blocked by other platforms. It is essential for secure data sharing with features like multifactor authentication and encryption. ShareFile integrates with cloud services, supports high-speed operations, and maintains enterprise-level security with automatic synchronization. It also allows for multiplatform accessibility, including an Outlook plugin and mobile apps. Administrative benefits include Active Directory integration for automatic account creation.

What are ShareFile's most important features?

Ease of use: User-friendly interface for easy navigation
Security features: Robust security protocols including data encryption
File auditing: Comprehensive tracking and reporting of file activities
Cloud integration: Seamless integration with OneDrive, G Drive, and Dropbox
Multifactor authentication: Enhanced security with multiple verification steps
Automatic synchronization: Real-time sync across devices and platforms
Active Directory integration: Streamlined user account management
Multiplatform access: Supports Outlook plugin and mobile applications

What benefits or ROI should users look for in reviews?

Cost-effectiveness: Evaluate the pricing against features and security
Enhanced security: Look for reviews on data protection and GDPR compliance
Collaboration options: Check user feedback on collaboration functionalities
Intuitive experience: Consider reviews on ease of use and navigation
Custom branding: Assess customization options for tailored branding
Performance: Gauge user insights on network speed and reliability
Unified platform: Benefits of integrated services in one platform

ShareFile is implemented across sectors like Law Firms, CPAs, and Manufacturing companies, supporting secure and efficient data sharing. For example, law firms use it for confidential client documents, CPAs rely on it for secure tax return handling, and manufacturing firms leverage it for transferring large design files. Multifactor authentication and platform accessibility ensure data security and ease of access.

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog