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Adobe Sign vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
9.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ShareFile
Ranking in eSignature (Electronic Signature)
5th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (8th), Cloud Data Exchange Services (3rd)
 

Featured Reviews

Javi Dg - PeerSpot reviewer
Mar 24, 2023
User-friendly and easy to digitally sigh and export documents
I use the solution for personal use. I only use it for digital signing.  It's very easy to use. You just have to sign in and sign the documentation. The digital signing process is very straightforward.  It is good for electronic signatures. It makes it very easy to sign documents. The usability…
David Donaldson - PeerSpot reviewer
Feb 22, 2023
Flexible plans, stable, and scalable
I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"I give the stability a ten out of ten."
"It makes it very easy to sign documents."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"The ability to sign digitally is very convenient."
"Citrix has a very good file auditing features and security features."
"The solution is scalable."
"It's user-friendly for end users."
"This provides us with a secure way of sending tax returns without having to use passwords."
"Easy to manage and fully secure."
"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
 

Cons

"The UI has room for improvement."
"The price of the solution could improve for certain plans."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"It works. I have no notes for improvement."
"The support could improve in Adobe Sign."
"It is hard to keep up with continuous improvements."
"The solution could always be more secure."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"Everything they have should be integrated into one item."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"There are sometimes scalability issues after updates."
"The user interface is not very intuitive."
"My only issue with this solution is the cost, which should be improved."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"They should integrate the solution with more email services."
 

Pricing and Cost Advice

"The free edition allows us to use the signature feature."
"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"As of now, there are no monthly expenses involved in the solution."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"I give the cost of the solution a five out of five."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"Citrix has a very good file auditing features and security features."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
16%
Financial Services Firm
8%
Educational Organization
8%
Computer Software Company
13%
Legal Firm
10%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Sign?
The ability to sign digitally is very convenient.
What is your experience regarding pricing and costs for Adobe Sign?
As of now, there are no monthly expenses involved in the solution.
What needs improvement with Adobe Sign?
It works. I have no notes for improvement. I do not need any extra features.
What needs improvement with Citrix ShareFile?
They should integrate the solution with more email services. That would be very helpful.
What is your primary use case for Citrix ShareFile?
We use the solution primarily for sending and receiving encrypted files. It helps us share large files as well.
 

Comparisons

 

Also Known As

Echosign
Citrix RightSignature, Citrix ShareFile
 

Learn More

 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
Find out what your peers are saying about Docusign, Adobe, Dropbox and others in eSignature (Electronic Signature). Updated: August 2024.
806,727 professionals have used our research since 2012.