Adobe Sign vs Dropbox Sign comparison

Adobe and Dropbox are both solutions in the eSignature (Electronic Signature) category. Adobe is ranked #3 with an average rating of 10.0, while Dropbox is ranked #5 with an average rating of 7.5. Adobe holds a 8.0% mindshare in EAS, compared to Dropbox’s 2.9% mindshare. Additionally, 100% of Adobe users are willing to recommend the solution, compared to 100% of Dropbox users who would recommend it.

Adobe Sign

Read 10 Adobe Sign reviews

856 Views
762 Comparison Views

100% willing to recommend

Dropbox Sign

Read 8 Dropbox Sign reviews

422 Views
422 Comparison Views

100% willing to recommend

Adobe Sign

Dropbox Sign

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Executive SummaryUpdated on Jun 29, 2025

Adobe Sign and Dropbox Sign are competitors in the electronic signature market. Dropbox Sign is perceived as having an advantage due to its intuitive interface and simplicity, although Adobe Sign's extensive integration and security features cater to businesses with more complex requirements.

Features: Adobe Sign provides robust features, including integration with Adobe's suite, extensive customization options, and the ability to handle complex workflows with detailed document analytics. In contrast, Dropbox Sign offers a streamlined signing experience with its clean interface, ease of use, and simple document management, beneficial for straightforward signing processes.

Room for Improvement: Adobe Sign could improve its user interface to be more intuitive for users unfamiliar with its ecosystem. Additionally, simplifying its setup process would benefit smaller businesses. Enhancing the speed of customer support could also be beneficial. Dropbox Sign could expand its feature set to support more complex workflows and provide more analytics capabilities. Enhancing its integration with other software systems and offering more customization options would also be beneficial for users seeking deeper capabilities.

Ease of Deployment and Customer Service: Dropbox Sign is praised for its simplicity in deployment, allowing for quick onboarding with minimal technical assistance, and provides swift customer service. Adobe Sign, while offering robust customer service, requires more detailed setup, suitable for organizations needing customizable configurations.

Pricing and ROI: Adobe Sign demands a higher setup cost, which can lead to significant ROI due to its advanced features, making it a suitable choice for large enterprises needing comprehensive solutions. Dropbox Sign is competitively priced, offering excellent value, particularly for small to medium-sized businesses seeking efficient e-signature functionalities without the additional complexities.

To learn more, read our detailed Adobe Sign vs. Dropbox Sign Report (Updated: December 2025).

Buyer's Guide

Adobe Sign vs. Dropbox Sign

December 2025

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Helped 880,490 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Adobe Sign

Ranking in eSignature (Electronic Signature)

3rd

Average Rating

9.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Dropbox Sign

Ranking in eSignature (Electronic Signature)

5th

Average Rating

8.8

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 8.0%, down from 12.3% compared to the previous year. The mindshare of Dropbox Sign is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Market Share Distribution
Product	Market Share (%)
Adobe Sign	8.0%
Dropbox Sign	2.9%
Other	89.1%

eSignature (Electronic Signature)

Featured Reviews

Lavanya Prasanna Kumar

System Consultant at Freelancer

Efficient handling of feature updates and user management with supportive customer service

Adobe Sign is very easy to use, and anyone can easily understand and use it independently. If I teach them once, that's sufficient. They can easily grasp it by themselves, but I still make documentation every time I learn new key points or processes. I also create videos for easier access for all users on a common SharePoint site, where people can easily view the processes if they forget, which is beneficial after taking time off for vacations. The initial setup of Adobe Sign is very straightforward and not complex, making it easily understandable. The customer support team from Adobe is very responsible. Whenever I raise a request in Adobe Sign, especially regarding documents that miss content, they clearly explain that large documents sometimes cause issues, and recommend converting the document into a PDF file before sending it for signature, which resolved the issues we faced. They respond immediately whenever I raise a request.

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reviewer2785143

Founder . Interior Architect & Interior Designer at a university with 5,001-10,000 employees

Digital sharing has replaced bulky paperwork and now allows photo and document links for everyone

The best features Dropbox Sign offers include having a Dropbox account, but you can use Dropbox even if you are not signed in. That feature helps me and my team because if I upload something on Dropbox, I can send the link also to those who do not have Dropbox. This is very useful because you do not need to be subscribed to download something from the site. Dropbox Sign has positively impacted my organization because I can upload something on Dropbox without the physical paper of all my documents. This allows me to travel more lightly. Specific benefits include saving time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Regarding the most valuable feature of the solution, I would say that it is easy to use."

"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."

"Adobe Sign is a reliable product with good support and a continuous improvement process in place."

"The ability to sign digitally is very convenient."

"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."

"It makes it very easy to sign documents."

"We heavily relied on Adobe Sign for signature workflows, Advanced Sharing method, tracking reports, creating products, and assigning accounts to new users."

"I give the stability a ten out of ten."

More Adobe Sign pros

"The solution is good."

"The solution has significantly simplified the process of getting contracts signed."

"For those signing, it is free to use."

"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."

"Dropbox Sign has positively impacted my organization because I can upload something on Dropbox without the physical paper of all my documents."

"Dropbox Sign positively impacts my organization because it makes my work easy."

"The pricing is typically for what is in the market."

"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."

Cons

"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."

"The support could improve in Adobe Sign."

"Last year we were informed that the integration between SharePoint and Adobe Sign was expiring in July 2024, prompting us to create a Power Automate flow to automate agreements in Adobe Sign using Power App and Power Automate flow inbuilt with the SharePoint site."

"The UI has room for improvement."

"I think that the performance could be better and so could the auto-updates when filling in new columns and information."

"It works. I have no notes for improvement."

"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."

"The solution could always be more secure."

More Adobe Sign cons

"We do not have any unique use cases and do not need any other features."

"The tool needs to be able to integrate with other products or servers."

"Currently, one can't accept payments over the solution."

"It is complicated to sign the documents directly on the screen."

"They should ensure that every company can accept it. I'm not sure if all companies use it."

"Dropbox Sign can be improved because with some types of connection, I cannot use Dropbox."

"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."

Pricing and Cost Advice

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."

"As of now, there are no monthly expenses involved in the solution."

"The free edition allows us to use the signature feature."

"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Government

Financial Services Firm

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

What needs improvement with Adobe Sign?

I cannot answer how Adobe Sign can be improved now because I haven't worked with it in the last two months as I recently lost my job, so I need some time to look into that again.

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What is your primary use case for Adobe Sign?

My use cases for Adobe Sign include working in NNE until April, where I played as an Adobe Enterprise Admin for global NNE. I acted as a middleman between Adobe Enterprise Support and Adobe Enterpr...

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What advice do you have for others considering Adobe Sign?

I would recommend Adobe Sign to other people, probably Mikkel from NNE, whose initials are UKRG. I would definitely recommend Adobe Sign to other people. On a scale of 1-10, I rate Adobe Sign a 10.

See all answers

What is your experience regarding pricing and costs for Dropbox Sign?

I have had no experience with pricing, setup cost, or licensing.

See all answers

What needs improvement with Dropbox Sign?

I cannot think of any improvements for Dropbox Sign at this time.

See all answers

What is your primary use case for Dropbox Sign?

My main use case for Dropbox Sign is sharing folders and files with other people. I used Dropbox Sign in a recent situation at work when I had to share some PPT or code and we could not use the cli...

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Compared 32% of the time

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Compared 17% of the time

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Product Reports

Buyer's Guide

Adobe Sign

January 2026

Download Adobe Sign product report

Buyer's Guide

Dropbox Sign

January 2026

Download Dropbox Sign product report

Also Known As

Echosign

HelloSign

Overview

Adobe Sign is a reliable and user-friendly digital signature solution that offers a range of customization options and robust security features and allows users to sign, send, and manage documents online. It's a cloud-based service that streamlines the signature process and reduces the need for physical paperwork.

Based on user reviews, Adobe Sign is highly regarded for its ease of use and integration with other Adobe products. Users appreciate the intuitive interface, which makes it easy to navigate and complete tasks quickly. The software offers a range of customization options, such as adding branding elements and creating templates, which users find helpful in personalizing their documents.

The platform uses encryption and authentication protocols to ensure that all documents are secure and comply with industry standards. Users can also set access controls and track document activity, providing an additional layer of protection and accountability.

Some users have reported occasional glitches and slow loading times, but these issues are generally minor and do not detract from the overall positive experience with the software.

Adobe

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America

Information Not Available

Buyer's Guide

Adobe Sign vs. Dropbox Sign

December 2025

Free Report: Adobe Sign vs. Dropbox Sign

Find out what your peers are saying about Adobe Sign vs. Dropbox Sign and other solutions. Updated: December 2025.

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