Try our new research platform with insights from 80,000+ expert users

Adobe Sign vs SignNow comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Sign
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
9.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SignNow
Ranking in eSignature (Electronic Signature)
7th
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the eSignature (Electronic Signature) category, the mindshare of Adobe Sign is 11.1%, up from 9.5% compared to the previous year. The mindshare of SignNow is 5.6%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature)
 

Featured Reviews

Bishen Gosai - PeerSpot reviewer
Effective failover capabilities, efficient support, and trusted brand
I would highly recommend this solution to others. Acrobat Sign stands out among its competitors, especially with its unique features and the backing of Adobe as a company, particularly in PDF technology. Adobe is a well-known and trustworthy brand, and investing in their solution assures you that it will not become obsolete in the near future, but rather remain relevant for a long time to come. Considering the solution's features, benefits, and value it offers, many people tend to overlook the potential savings of using Acrobat Sign, such as saving two to three dollars per transaction. With Adobe Sign, a single document can be sent for approval or signing to up to twenty-four individuals, eliminating the need to physically create and collect signatures, which can be time-consuming and energy-intensive. Using an online platform like Acrobat Sign is much more efficient and can provide a significant return on investment. I rate Acrobat Sign a ten out of ten.
Claudio Chalom - PeerSpot reviewer
Prompt tech support; good pricing
Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts. The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer. Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to sign digitally is very convenient."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"I give the stability a ten out of ten."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."
"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
"It was easy to send it around to only the relevant parties."
 

Cons

"The support could improve in Adobe Sign."
"It is hard to keep up with continuous improvements."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"The solution could always be more secure."
"The price of the solution could improve for certain plans."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"It works. I have no notes for improvement."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"In the next release, I would like more protection. Security is of the highest importance for our company."
"The area I think this solution can improve is user features."
"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."
 

Pricing and Cost Advice

"Adobe Sign is not expensive, but it is premium-priced based on the specific features required. The value you get from the numerous features and free unlimited support, including expert advice, is worth considering when looking for value for money. Unlike licensed components, when you purchase Adobe Sign, you're not just buying support; hence, you won't be faced with any unexpected licensing costs for additional support."
"One area where there is room for improvement is the pricing of the entry-level plans. If you have minimal requirements for electronic signatures, the initial plans may not be suitable for SMBs as they may appear expensive. However, once you start using Adobe Sign, you can see a positive return on investment. Nonetheless, the pricing of the entry-level plans could be improved to cater to businesses with lower signing needs."
"As of now, there are no monthly expenses involved in the solution."
"The free edition allows us to use the signature feature."
Information not available
report
Use our free recommendation engine to learn which eSignature (Electronic Signature) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
15%
Educational Organization
8%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Adobe Sign?
The ability to sign digitally is very convenient.
What is your experience regarding pricing and costs for Adobe Sign?
As of now, there are no monthly expenses involved in the solution.
What needs improvement with Adobe Sign?
It works. I have no notes for improvement. I do not need any extra features.
What do you like most about SignNow?
I like that it works well for my company. I will not be switching to another solution. I don't have any complaints.
What needs improvement with SignNow?
In the next release, I would like more protection. Security is of the highest importance for our company.
What is your primary use case for SignNow?
We use SignNow to get signatures on contracts.
 

Comparisons

 

Also Known As

Echosign
No data available
 

Learn More

 

Overview

 

Sample Customers

Card Assets, St. Paul Federal Credit Union, University Physicians Network, Cygate, Rackspace, Kuhn Krause, Kia Motors America
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Find out what your peers are saying about Adobe Sign vs. SignNow and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.