DocuSign vs Dropbox Sign comparison

Docusign and Dropbox are both solutions in the eSignature (Electronic Signature) category. Docusign is ranked #1 with an average rating of 7.7, while Dropbox is ranked #5 with an average rating of 7.5. Docusign holds a 18.6% mindshare in EAS, compared to Dropbox’s 2.9% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 100% of Dropbox users who would recommend it.

DocuSign

Read 13 DocuSign reviews

2,318 Views
1,970 Comparison Views

100% willing to recommend

Dropbox Sign

Read 17 Dropbox Sign reviews

504 Views
504 Comparison Views

100% willing to recommend

DocuSign

Dropbox Sign

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 8, 2026

Dropbox Sign and DocuSign compete in the digital signature solutions category. Dropbox Sign seems to have the upper hand due to its user-friendly interface and cost-effectiveness, although DocuSign is favored for its advanced workflow capabilities.

Features: Dropbox Sign is easy to use, customizable, and integrates seamlessly with platforms like Google Drive and Salesforce. DocuSign boasts advanced workflow capabilities, extensive flexibility, and a high-volume contract processing system. Both are secure and reliable options.

Room for Improvement: DocuSign requires better customer support and mobile app enhancements. Users report issues with document formatting and platform integration. Dropbox Sign could improve by adding payment processing and enhancing encryption.

Ease of Deployment and Customer Service: DocuSign operates primarily on the public cloud with some scalability issues, while Dropbox Sign offers flexible deployment, including hybrid clouds, and receives positive feedback for customer service despite technical integration challenges.

Pricing and ROI: DocuSign is relatively expensive but delivers significant ROI due to comprehensive features and time savings for large-scale operations. Dropbox Sign is more affordable and cost-effective, offering competitive pricing and substantial time savings, leading to positive ROI.

To learn more, read our detailed DocuSign vs. Dropbox Sign Report (Updated: February 2026).

Buyer's Guide

DocuSign vs. Dropbox Sign

February 2026

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Helped 882,744 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.0

DocuSign provides financial benefits and efficiency by reducing time and costs, despite some formatting issues, especially for remote work.

Sentiment score

7.5

Dropbox Sign improved cost-efficiency, productivity, security, and communication while reducing manual errors, paperwork, travel, and printing expenses.

In terms of working hours, the time saved per contract is significant.

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

I've seen cost savings since setting up my sister team, as they no longer need to print documents or sign manually.

Kerry Shumake

Program Caseworker at a performing arts with 51-200 employees

For more quotes and insights, download the DocuSign report

In terms of cost savings, forty to fifty percent of our cost is saved by not having to print paper and use ink, which is very expensive.

Fojoj Wesley

Head of Marketing at PwC

I have seen a return on investment. The time saved and cost reduced, especially since our clients are not coming to our office to sign the documents and we are not going there to sign documents as well.

Vincent Gimme

Business Development Manager at Honeywell

I have seen a return on investment, specifically faster time to contract signature, reduction in paper waste, time and cost savings through automation, and preventing our clients or us from going to their offices to sign documents.

Teboces Rogers

Senior Software Engineer at Wells Fargo

For more quotes and insights, download the Dropbox Sign report

Customer Service

Sentiment score

3.3

DocuSign customer support receives mixed reviews, with some praising responsiveness and others suggesting improvement, depending on package level.

Sentiment score

6.3

Dropbox Sign's customer service is highly rated for being proactive, professional, and effective with prompt, solution-oriented support.

No quotes available

For more quotes and insights, download the DocuSign report

It is proactive and responsive 24/7.

Vincent Gimme

Business Development Manager at Honeywell

The customer support is one of the best; they are very interactive, proactive, supportive, and professional 24/7.

Toby Xekefax

Key Account Manager at Swissport Brasil Ltda.

The customer support for Dropbox Sign is great, very unparalleled, supportive, and proactive.

Sigicax Antony

Accountant at Wells Fargo

For more quotes and insights, download the Dropbox Sign report

Scalability Issues

Sentiment score

6.1

DocuSign is highly scalable, supporting international expansion and various workflows, though not all users maximize its advanced features.

Sentiment score

8.0

Dropbox Sign scales smoothly, supporting large document loads and multiple users, ensuring reliable, fast operations across organizations.

It is highly scalable.

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

For more quotes and insights, download the DocuSign report

I have seen Dropbox Sign being very scalable because I have never seen it crash while dealing with a lot of e-signatures being sent back and forth to different clients.

Vincent Gimme

Business Development Manager at Honeywell

Dropbox Sign's scalability is very good because we are able to deal with all our contracts and documents in Dropbox Sign.

Teboces Rogers

Senior Software Engineer at Wells Fargo

Dropbox Sign is very scalable and can handle all our contracts to be signed on time without any buffering or crashing.

Toby Xekefax

Key Account Manager at Swissport Brasil Ltda.

For more quotes and insights, download the Dropbox Sign report

Stability Issues

Sentiment score

8.1

DocuSign is praised for its high stability and reliability, consistently meeting user expectations without performance issues or downtimes.

Sentiment score

9.1

Dropbox Sign is praised for stability and reliability, with high ratings, minor delays, but no major technical issues.

I've never noticed any crashes, downtimes, or performance issues with DocuSign.

Kerry Shumake

Program Caseworker at a performing arts with 51-200 employees

For more quotes and insights, download the DocuSign report

I have not encountered any lagging or downtime since we started using this tool.

Teboces Rogers

Senior Software Engineer at Wells Fargo

I have not seen any downtime or lagging.

Fojoj Wesley

Head of Marketing at PwC

Dropbox Sign is very stable, as I have not experienced any lagging or sluggishness.

Sigicax Antony

Accountant at Wells Fargo

For more quotes and insights, download the Dropbox Sign report

Room For Improvement

DocuSign needs to enhance customer support, user interface, integration, and scalability to address various user challenges and issues.

Dropbox Sign needs enhancements in support, encryption, integration, usability, payment processing, workflow, and AI content summarization.

The preview looks different from what I see during editing.

Kerry Shumake

Program Caseworker at a performing arts with 51-200 employees

For more quotes and insights, download the DocuSign report

Dropbox Sign does not recognize signature fields in PDFs.

Vincent Gimme

Business Development Manager at Honeywell

Dropbox Sign is very cost-effective. Any organization can afford it.

Teboces Rogers

Senior Software Engineer at Wells Fargo

Allow editing of documents that have not been signed by any signer yet.

Kanoho Martin

Account Manager at PwC

For more quotes and insights, download the Dropbox Sign report

Setup Cost

DocuSign pricing is seen as justified for its features and compliance, with costs varying based on usage and region.

Enterprise users praise Dropbox Sign for cost-effective pricing, ease of use, and significant savings compared to competitors like Adobe.

No quotes available

For more quotes and insights, download the DocuSign report

My experience with pricing, setup cost, and licensing is that the price is very competitive, very affordable, and very cost-effective.

Kanoho Martin

Account Manager at PwC

I find the pricing very affordable and cost-effective for any organization or personal use.

Teboces Rogers

Senior Software Engineer at Wells Fargo

I estimate around forty to fifty percent cost savings.

Fojoj Wesley

Head of Marketing at PwC

For more quotes and insights, download the Dropbox Sign report

Valuable Features

DocuSign streamlines approval workflows with ease, security, and integration, enhancing efficiency, mobile access, and real-time document updates.

Dropbox Sign offers easy, efficient electronic signatures, seamless integrations, and eco-friendly document management with templates and automated reminders.

The DocuSign CLM platform can be directly integrated with the DocuSign e-signature platform, which enables documents or contracts to be e-signed by vendors.

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

The security aspect in DocuSign is important since we work with individuals and their personal identifiable information, so we value that it's a secure site.

Kerry Shumake

Program Caseworker at a performing arts with 51-200 employees

For more quotes and insights, download the DocuSign report

A specific metric I have noticed is that since we started using this tool, we have seen an increase in faster closing of deals and faster e-signed documents, from 40 to 60 percent.

Teboces Rogers

Senior Software Engineer at Wells Fargo

There is cost savings by not having to print paper and use ink, which is very expensive.

Fojoj Wesley

Head of Marketing at PwC

We have seen a faster time to contract signature compared to our previous solution, which was DocuSign, achieving a 50% faster contract signature.

Sigicax Antony

Accountant at Wells Fargo

For more quotes and insights, download the Dropbox Sign report

Categories and Ranking

DocuSign

Ranking in eSignature (Electronic Signature)

1st

Average Rating

8.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Dropbox Sign

Ranking in eSignature (Electronic Signature)

5th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 18.6%, down from 31.1% compared to the previous year. The mindshare of Dropbox Sign is 2.9%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Market Share Distribution
Product	Market Share (%)
DocuSign	18.6%
Dropbox Sign	2.9%
Other	78.5%

eSignature (Electronic Signature)

Featured Reviews

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

Advanced management and seamless integration improve document workflows

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

Read full review

Vincent Gimme

Business Development Manager at Honeywell

Digital signatures have cut travel costs and save time while keeping contracts organized

Some of the best features that Dropbox Sign offers include seamless integration with other platforms. It is very cost-effective and easy to use. The features of Dropbox Sign, specifically the pricing, are very competitive and affordable. It provides excellent value for money. It accelerates contract processing and enhances security measures by reducing transaction costs effectively. It helps integrate with other platforms seamlessly, such as Google Drive and Salesforce. This helps to streamline document management processes and ensure contracts are securely saved without a hassle. It is also very easy to use and has straightforward navigation, especially through the intuitive and user-friendly interface. This enhances the overall work efficiency for every employee in my organization and our clients. Dropbox Sign has impacted my organization positively with faster time to contract signature, reduction of paper waste, time saving, and cost reduction. My estimation is that we have been able to save time through elimination of needing to come to our offices to sign documents by 50 to 60%. We have also seen a reduction of errors by 80%. Additionally, we have been able to save a lot of cost, approximately 40 to 50%, especially because there is no traveling back and forth to sign documents. It is also very friendly to the environment as it promotes environmentally-friendly practices by reducing paper usage. Additionally, our e-signatures are easy because they are already available. There is no need to create the same exact signature over and over again. The first e-signature that was created is reusable, especially with the use of templates, which is very helpful. I really appreciate that Dropbox Sign is part of a suite of solutions that are complementary. This is great.

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

Government

Manufacturing Company

University

16%

Financial Services Firm

16%

Educational Organization

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What do you like most about DocuSign eSignature?

We can structure the signature.

See all answers

What is your experience regarding pricing and costs for DocuSign eSignature?

Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have information about these details.

See all answers

What needs improvement with DocuSign eSignature?

I find the new updated formatting and template system in DocuSign problematic. When I format and create content in their new updated system, the preview looks different from what I see during editi...

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What is your experience regarding pricing and costs for Dropbox Sign?

I have had no experience with pricing, setup cost, or licensing.

See all answers

What needs improvement with Dropbox Sign?

Dropbox Sign does not recognize signature fields in PDFs. Signing links do not support multiple signers. It also does not work well with Word documents. In addition to that list, sometimes when I a...

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What is your primary use case for Dropbox Sign?

My main use case for Dropbox Sign is to send and have contracts signed by my clients. This tool helps with following up and reminding clients who have not signed as well as making it easy for them ...

See all answers

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Compared 18% of the time

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Compared 15% of the time

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Compared 13% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

DocuSign

February 2026

Download DocuSign product report

Buyer's Guide

Dropbox Sign

February 2026

Download Dropbox Sign product report

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary

HelloSign

Overview

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

Information Not Available

Buyer's Guide

DocuSign vs. Dropbox Sign

February 2026

Free Report: DocuSign vs. Dropbox Sign

Find out what your peers are saying about DocuSign vs. Dropbox Sign and other solutions. Updated: February 2026.

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