DocuSign vs Dropbox Sign comparison

Docusign and Dropbox are both solutions in the eSignature (Electronic Signature) category. Docusign is ranked #1 with an average rating of 8.0, while Dropbox is ranked #6 with an average rating of 8.0. Docusign holds a 31.2% mindshare in EAS, compared to Dropbox’s 3.8% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 100% of Dropbox users who would recommend it.

DocuSign

Read 11 DocuSign reviews

1,868 Views
1,489 Comparison Views

100% willing to recommend

Dropbox Sign

Read 6 Dropbox Sign reviews

286 Views
178 Comparison Views

100% willing to recommend

DocuSign

Dropbox Sign

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Executive SummaryUpdated on Apr 20, 2025

DocuSign and Dropbox Sign are competitors in digital document management. Dropbox Sign often leads with a more intuitive user experience and cost-effectiveness, while DocuSign offers robust features and integrations suitable for large organizations.

Features: DocuSign includes integrations with CRM and productivity tools, advanced security, and compliance options, and a comprehensive workflow configuration. Dropbox Sign highlights its user-friendly interface, template saving capabilities for repeated use, and detailed document walkthroughs.

Room for Improvement: DocuSign could improve its pricing structure for small businesses, simplify its user interface, and enhance mobile accessibility. Dropbox Sign could expand its integration capabilities, introduce more advanced administrative controls, and offer better security features for enterprise use.

Ease of Deployment and Customer Service: DocuSign’s deployment process is thorough with extensive support suited for complex needs, whereas Dropbox Sign offers straightforward deployment ideal for smaller businesses and provides efficient customer service focused on simplicity.

Pricing and ROI: DocuSign typically involves higher costs but justifies this with extensive features and scalability offering long-term ROI for large businesses. Dropbox Sign is budget-friendly, attractive to smaller teams or startups, ensuring a quicker return on investment.

To learn more, read our detailed DocuSign vs. Dropbox Sign Report (Updated: April 2025).

Buyer's Guide

DocuSign vs. Dropbox Sign

April 2025

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Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuSign

Ranking in eSignature (Electronic Signature)

1st

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Dropbox Sign

Ranking in eSignature (Electronic Signature)

6th

Average Rating

9.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 31.2%, up from 31.1% compared to the previous year. The mindshare of Dropbox Sign is 3.8%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature)

Featured Reviews

Timpa D Angaye

IT Manager at a energy/utilities company with 501-1,000 employees

Reduces paper, makes collecting signatures easy and offers helpful workflow capabilities

Resolution from customer service and their response rate in resolving issues needs to be improved. When a ticket is raised, customer service actually contacts you for resolution. The issue is that they hardly resolve anything for you. They rather refer you to their FAQ or other links with tutorials. This could be frustrating as you may expect technical assistance, however, what you get is a link to a tutorial that usually may not solve the issue that has been raised. Their technical support team should engage more with customers when tickets are raised.

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ALIE KOROMA

Logistics Specialist at a computer software company with 1,001-5,000 employees

Free to use for those signing, reliable, and great for digital signatures

I'm not sure if you can download the signed documentation. They should ensure that every company can accept it. I'm not sure if all companies use it. Often, you need to convert it to Adobe before you can email it. I'd like to see something that helps artists to digitalize their work and upload it online. If a user decides to print work, it should be traceable or signed so you can see who is taking it and using your work without your permission. It would help you protect yourself and your work. Digital signatures that act like a watermark on digital work would be a game-changer. It would be useful if the solution were available on the cloud for free until you need to do something with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can structure the signature."

"The most valuable feature of DocuSign is its ability to save time."

"You can customize how you want to use the solution."

"The solution is reasonably priced."

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

"DocuSign is easy to use. I also like the document tracking features."

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."

"The solution is stable."

More DocuSign pros

"For those signing, it is free to use."

"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."

"The solution has significantly simplified the process of getting contracts signed."

"The pricing is typically for what is in the market."

"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."

"The solution is good."

Cons

"The support is not accessible sometimes to African businesses."

"DocuSign's mobile application could be better. It has some compatibility issues."

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

"There are sometimes delays in user communication."

"It should automatically be datestamped beside the signature."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"I would like for this solution to send me a copy of the signed document automatically."

"I could always use better security around the solution."

More DocuSign cons

"They should ensure that every company can accept it. I'm not sure if all companies use it."

"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."

"Currently, one can't accept payments over the solution."

"The tool needs to be able to integrate with other products or servers."

"It is complicated to sign the documents directly on the screen."

"We do not have any unique use cases and do not need any other features."

Pricing and Cost Advice

"The tool is expensive."

"On a scale of one to ten, where ten is the most comfortable pricing, I rate the solution a nine out of ten."

"The solution's pricing is fine. I chose Dropbox Sign over Adobe because of its pricing."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

12%

Government

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about DocuSign eSignature?

We can structure the signature.

See all answers

What is your experience regarding pricing and costs for DocuSign eSignature?

The tool is expensive. Many clients in Nigeria cannot afford the solution due to the exchange rate. If the vendor can create a pricing package that is flexible and suitable for our currency, it wil...

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What needs improvement with DocuSign eSignature?

The support is not accessible sometimes to African businesses.

See all answers

What do you like most about Dropbox Sign?

The solution is good.

See all answers

What needs improvement with Dropbox Sign?

Signing the documents directly on the screen is complicated for the solution. They should improve this particular area.

See all answers

What is your primary use case for Dropbox Sign?

I used the solution to read and sign the contract documents.

See all answers

Comparisons

SharePoint vs DocuSign

Compared 20% of the time

Adobe Sign vs DocuSign

Compared 16% of the time

Dokobit vs DocuSign

Compared 13% of the time

Box Sign vs DocuSign

Compared 8% of the time

OpenText Core Signature vs DocuSign

Compared 8% of the time

More DocuSign Competitors

Box Sign vs Dropbox Sign

Compared 79% of the time

Adobe Sign vs Dropbox Sign

Compared 21% of the time

More Dropbox Sign Competitors

Product Reports

Buyer's Guide

DocuSign

May 2025

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

April 2025

Download Dropbox Sign product report

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary

HelloSign

Overview

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

According to user reviews, Dropbox Sign is a popular e-signature solution that streamlines the signature process while providing advanced security features. Users value the platform's user-friendly interface, as well as its convenience and flexibility in enabling them to sign documents from any location, on any device. It is considered to be a dependable document management solution and recommended for businesses of all sizes. Additionally, it integrates seamlessly with other Dropbox services, making it a comprehensive and efficient tool.

Dropbox Sign streamlines your document workflows by helping you prepare, send, sign and track agreements with legally binding eSignatures.

Dropbox

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

Information Not Available

Buyer's Guide

DocuSign vs. Dropbox Sign

April 2025

Free Report: DocuSign vs. Dropbox Sign

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