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Microsoft Teams vs Symphony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Virtual Meetings (4th)
Symphony
Ranking in Enterprise Social Software
7th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 12.7%, down from 18.5% compared to the previous year. The mindshare of Symphony is 7.8%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.
Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Multiple channels and tools for recording."
"The tool is available on cell phones. It can be used in calls and meetings."
"I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch."
"Our company is moving from their Skype for Business to Teams. So I've seen it, I've looked at it, I've used it somewhat enjoyed the UI."
"The tool's user interface is very good."
"I think what the team likes most is the improvements when it comes to communication."
"It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload."
"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The overall functions are good."
"The entire product is good."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"The solution’s stability could be improved."
"It takes me time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates."
"Teams requires a stronger network for joining conversations and meetings."
"One area that could be improved is the authentication process, especially related to Windows sign-on authentication."
"I think they can improve the all those segments for channel bulking. Also, some functionalities which migrated from Skype for Business to Teams, is not supported by Teams. We had used them in Skype for Business."
"The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used."
"Whiteboard tool not embedded in the solution."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"The solution is very expensive, and its pricing could be improved."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
 

Pricing and Cost Advice

"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"I would rate the product's pricing an eight out of ten."
"Pricing is free to a threshold and then after that you have to license per user."
"The product is expensive, and I rate its pricing a ten out of ten."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"The standalone license is not cheap."
"The solution is affordable."
"It is fairly an expensive product, but works for us."
"Symphony is expensive."
"It's a costly product, but the number of available features justifies it."
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
Financial Services Firm
63%
Computer Software Company
7%
University
4%
Venture Capital & Private Equity Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.