Microsoft Teams vs Symphony comparison

Microsoft and Symphony are both solutions in the Enterprise Social Software category. Microsoft is ranked #1 with an average rating of 8.4, while Symphony is ranked #8 with an average rating of 7.0. Microsoft holds a 11.9% mindshare in ESS, compared to Symphony’s 6.4% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

Microsoft Teams

Read 163 Microsoft Teams reviews

3,325 Views
1,303 Comparison Views

95% willing to recommend

Symphony

Read 5 Symphony reviews

567 Views
439 Comparison Views

83% willing to recommend

Microsoft Teams

Symphony

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Microsoft Teams and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Teams vs. Symphony Report (Updated: December 2024).

Buyer's Guide

Microsoft Teams vs. Symphony

December 2024

Download the complete report

Helped 824,053 peers since 2012

Categories and Ranking

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

163

Ranking in other categories

Virtual Meetings (4th)

Symphony

Ranking in Enterprise Social Software

8th

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 11.9%, down from 18.5% compared to the previous year. The mindshare of Symphony is 6.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Santhosh Varghese

Director - Cloud Security at Mastercard

Whiteboard and content sharing features are good

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Read full review

Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very simple software that's very easy to understand."

"SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."

"The product has improved communication in our organization."

"The communication part has been excellent so far."

"I am impressed with the tool's integration with SharePoint where we can access it with a single click from the platform. The solution is available in web and mobile versions so it gives a seamless experience when we move from one device to another. Especially when you're on the calls, you don't need to get out of one device, and then log in to another, and then join that meeting. You need to just switch."

"It provides a collaborative space for efficient work processes."

"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."

"The instant messaging and video meeting features in Microsoft Teams improve my productivity the most. Instant messaging allows for faster responses compared to email. With many colleagues working remotely, video meetings are often the only way to connect. I could even participate in my last meeting while driving to another city. Having meetings, with some people in a meeting room and others joining remotely, is also very useful."

More Microsoft Teams pros

"I found the RAM Commander module in Symphony to be the most valuable."

"The entire product is good."

"The solution is user-friendly, and it is very good security-wise."

"The overall functions are good."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

Cons

"Whiteboard should be standard rather than an app."

"Signing up for a new device for the solution is challenging."

"Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning."

"The desktop and mobile apps are quite different."

"The way we test the audio devices must be improved."

"Technical support could be improved."

"The product's support can be better."

"Inability to see large numbers of participants."

More Microsoft Teams cons

"The solution is very expensive, and its pricing could be improved."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

"The solution needs to improve CI."

Pricing and Cost Advice

"Microsoft Teams comes with a yearly subscription, which is not very expensive."

"It is a bit more than moderately expensive."

"Microsoft Teams is a cheap solution."

"My understanding is that there are licensing fees, but I'm not sure how much they might be."

"The challenge with Microsoft's licensing model is that the prices are on the higher side, especially for companies that have more users where spending a lot on licenses may be required."

"We are using the free version of the solutions."

"The product's pro accounts are cheap."

"The solution's pricing is reasonable and I would rate it an eight out of ten."

More Microsoft Teams pricing and cost advice

"Symphony is expensive."

"It's a costly product, but the number of available features justifies it."

"It is fairly an expensive product, but works for us."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.

See recommendations

824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Financial Services Firm

62%

Computer Software Company

University

Venture Capital & Private Equity Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...

See all answers

What do you like most about Symphony?

Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.

See all answers

What is your experience regarding pricing and costs for Symphony?

Symphony is expensive.

See all answers

What needs improvement with Symphony?

The solution needs to improve CI.

See all answers

Comparisons

Atlassian Confluence vs Microsoft Teams

Compared 27% of the time

SharePoint vs Microsoft Teams

Compared 17% of the time

Loom vs Microsoft Teams

Compared 10% of the time

GoToWebinar vs Microsoft Teams

Compared 8% of the time

Huddle vs Microsoft Teams

Compared 8% of the time

More Microsoft Teams Competitors

Slack vs Symphony

Compared 34% of the time

Mattermost vs Symphony

Compared 15% of the time

Drupal vs Symphony

Compared 9% of the time

More Symphony Competitors

Product Reports

Buyer's Guide

Microsoft Teams

December 2024

Download Microsoft Teams product report

Buyer's Guide

Enterprise Social Software

December 2024

Download Symphony product report

Also Known As

MS Teams

No data available

Learn More

Microsoft

Symphony

Overview

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Microsoft Teams vs. Symphony

December 2024

Free Report: Microsoft Teams vs. Symphony

Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,053 professionals have used our research since 2012.

See our Microsoft Teams vs. Symphony report.

See our list of best Enterprise Social Software vendors.

We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.