Try our new research platform with insights from 80,000+ expert users

Microsoft Teams vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
163
Ranking in other categories
Virtual Meetings (4th)
Symphony
Ranking in Enterprise Social Software
8th
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 11.7%, down from 18.5% compared to the previous year. The mindshare of Symphony is 6.8%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Dhiman Majhi - PeerSpot reviewer
Offers good background effects for video, and very light, smooth, and reliable
Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings. Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement. So the lagging can be improved.
Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is scalable, flexible, and good in all aspects. I am impressed with its meeting schedules, remote support, and chat."
"It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload."
"The most valuable feature of the solution is that it can be included in most systems...Scalability-wise, I rate the solution a ten out of ten."
"We can share all files on Microsoft Teams directly. It is integrated with Outlook."
"I use the solution to chat with my team."
"The most valuable features of Microsoft Teams are the calendar integration and the integration of chat and chat history into events."
"Microsoft Teams can facilitate the broadcast of information and distribution of tasks through a single platform."
"Microsoft Teams is a scalable tool because it integrates with many other tools and different kinds of apps."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
"The solution is user-friendly, and it is very good security-wise."
 

Cons

"The biggest issue is web content."
"I would like to receive fewer updates from Microsoft Teams."
"In the next release, I would like to have the interface modernized and brought more up to date."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"The software could be optimized for Mac systems because sometimes it is slow and consumes a lot of memory."
"The solution’s initial setup is complex and could be improved."
"Allowing you to participate in the conference to which you have been invited regardless of the platform on which it is hosted would be beneficial."
"Inability to call into meetings."
"The solution needs to improve CI."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution is very expensive, and its pricing could be improved."
 

Pricing and Cost Advice

"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"Its pricing is reasonable."
"I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide."
"I rate the tool's pricing a six out of ten. Its pricing is fixed."
"We don't have to pay for the solution."
"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."
"We get the solution on a corporate plan, where everything is included."
"The solution is affordable."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
Financial Services Firm
62%
Computer Software Company
8%
University
3%
Venture Capital & Private Equity Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.