Microsoft Teams vs Symphony comparison

Microsoft and Symphony are both solutions in the Enterprise Social Software category. Microsoft is ranked #1 with an average rating of 8.4, while Symphony is ranked #9 with an average rating of 7.0. Microsoft holds a 11.9% mindshare in ESS, compared to Symphony’s 6.0% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 83% of Symphony users who would recommend it.

Microsoft Teams

Read 162 Microsoft Teams reviews

3,618 Views
1,423 Comparison Views

95% willing to recommend

Symphony

Read 5 Symphony reviews

592 Views
453 Comparison Views

83% willing to recommend

Microsoft Teams

Symphony

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft Teams and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Teams vs. Symphony Report (Updated: October 2024).

Buyer's Guide

Microsoft Teams vs. Symphony

October 2024

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Categories and Ranking

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

162

Ranking in other categories

Virtual Meetings (4th)

Symphony

Ranking in Enterprise Social Software

9th

Average Rating

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 11.9%, down from 18.7% compared to the previous year. The mindshare of Symphony is 6.0%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Santhosh Varghese

Director - Cloud Security at Mastercard

Whiteboard and content sharing features are good

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

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Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

Makes tasks like network planning and performance monitoring much easier

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are visual and audio, as they are very clear with no interruptions."

"We can share all files on Microsoft Teams directly. It is integrated with Outlook."

"File sharing is the most valuable feature."

"The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone."

"This is a reliable and stable solution."

"The solution is stable."

"The most valuable feature for us was instant messaging."

"What I use the most is the plugin or the optimization feature."

More Microsoft Teams pros

"The overall functions are good."

"The solution is user-friendly, and it is very good security-wise."

"The entire product is good."

"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."

"I found the RAM Commander module in Symphony to be the most valuable."

Cons

"The solution's customer support should be faster and more responsive."

"The product needs to improve its security."

"Sometimes, I find the network quality is not very good with low bandwidth."

"I have faced issues with connection. Maybe, it's an issue from my side. The company accounts in Teams has some issues as well. I could not establish calls with certain domains, and then the product asked me to buy a professional account. The problem with Teams is that they are split between professional or company accounts and personal accounts. It's not very clear how you can go from one to another. That's the main issue with teams."

"With respect to security, there needs to be more work done. I was surprised, for example, yesterday, when my daughter was able to use my Microsoft Teams interface for her schoolwork. I was surprised that they could do that, because I believe it was only for my own personal use."

"Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have."

"One of my colleagues was trying to use Microsoft Teams on their laptop, and it was slow in terms of booting up when initially starting it. For example, it was not running in the background. In general, it takes some time to load. Zoom tends to have a faster loading time."

"I'd like Microsoft to start adding more AI functionality into Teams."

More Microsoft Teams cons

"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."

"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."

"The solution is very expensive, and its pricing could be improved."

"The solution needs to improve CI."

"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

Pricing and Cost Advice

"Microsoft Teams is priced less than other solutions, such as Bridge."

"I don't think the solution is as expensive as big Webex licenses. It doesn't usually offer one-on-one licenses, so it's hard to compare. It's more expensive than the Google equivalent, but you can't replace Microsoft Teams with Google's offering."

"We don't have to pay for the solution."

"It is the standard license which is part of many Office packets."

"Microsoft Teams' pricing is fine."

"The standalone license is not cheap."

"The tool's price is part of MS Office 365 and I would rate its pricing five out of ten. The tool's licensing costs are monthly."

"Microsoft Teams comes free if you're using it in an organization."

More Microsoft Teams pricing and cost advice

"It is fairly an expensive product, but works for us."

"It's a costly product, but the number of available features justifies it."

"Symphony is expensive."

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Top Industries

By visitors reading reviews

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Financial Services Firm

63%

Computer Software Company

Venture Capital & Private Equity Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...

See all answers

What do you like most about Symphony?

Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.

See all answers

What is your experience regarding pricing and costs for Symphony?

Symphony is expensive.

See all answers

What needs improvement with Symphony?

The solution needs to improve CI.

See all answers

Comparisons

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Loom vs Microsoft Teams

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Chatter vs Microsoft Teams

Compared 8% of the time

GoToWebinar vs Microsoft Teams

Compared 7% of the time

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Slack vs Symphony

Compared 37% of the time

Mattermost vs Symphony

Compared 13% of the time

Drupal vs Symphony

Compared 11% of the time

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Product Reports

Buyer's Guide

Microsoft Teams

November 2024

Download Microsoft Teams product report

Buyer's Guide

Enterprise Social Software

November 2024

Download Symphony product report

Also Known As

MS Teams

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Learn More

Microsoft

Symphony

Overview

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly

BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase

Buyer's Guide

Microsoft Teams vs. Symphony

October 2024

Free Report: Microsoft Teams vs. Symphony

Find out what your peers are saying about Microsoft Teams vs. Symphony and other solutions. Updated: October 2024.

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816,406 professionals have used our research since 2012.

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