We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In terms of setup, approaching its menu is simple."
"The huddle feature is valuable to me."
"Slack helps me to read bulk messages."
"The solution's initial setup process is easy."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"The product makes communication seamless."
"The solution is user-friendly, and it is very good security-wise."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."
"The overall functions are good."
"Slack tends to crash once a month."
"Slack does not have videoconferencing capabilities, which would have been nice."
"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"Sometimes there are login issues."
"Slack's interface is not simple for me. It's not a user-friendly interface"
"We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule meetings directly within Slack without additional integrations. It needs to have calendar and CRM integrations as well."
"The mobile app needs improvement. It consistently misses notifications."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution needs to improve CI."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution is very expensive, and its pricing could be improved."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, ChatWork, Chatter, Atlassian Confluence and Zulip, whereas Symphony is most compared with Microsoft Teams and Drupal. See our Slack vs. Symphony report.
See our list of best Enterprise Social Software vendors.
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