Symphony Reviews

Name: Symphony
Brand: Symphony
Rating: 3.6 (5 reviews)

3.6 out of 5

5 reviews
83% willing to recommend

592 followers

What is Symphony?

Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

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Symphony is the #8 ranked solution in top Enterprise Social Software. PeerSpot users give Symphony an average rating of 7.2 out of 10. Symphony is most commonly compared to Atlassian Confluence: Symphony vs Atlassian Confluence. Symphony is popular among the large enterprise segment, accounting for 79% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 63% of all views.

Buyer's Guide

Enterprise Social Software

January 2025

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Featured reviews

Nenad Pejcic

Senior Professional Services Engineer at Aspire Technology

I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

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AmitKumar38

Sr PHP Developer ( TL) at IT MNC INDIA

Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight. The solution needs to improve CI. I have three and a half years of experience with the product. The tool's initial deployment is difficult. Symphony is expensive. I rate the tool a six out…

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FilipeReis

PMO TI at SPX Capita

The overall functions are good. To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial. Many products need to connect with various apps, and this often involves synchronization. We have experience using Symphony.…

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Symphony mindshare

As of February 2025, the mindshare of Symphony in the Enterprise Social Software category stands at 6.9%, up from 5.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Social Software

Key learnings from peers

Last updated Jan 23, 2025

Valuable Features

Symphony is valued for its comprehensive functions, user-friendliness, and robust security. Users appreciate its lightweight nature and find it highly suitable for developers, comparing it favorably with Laravel. The RAM Commander module stands out for offering detailed network overviews that aid in planning and optimization. Its user interface facilitates easy bulk menu updates within the system.

"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"I found the RAM Commander module in Symphony to be the most valuable."

Room for Improvement

Symphony requires enhancement in modular asset management, particularly for bulk uploads across locations. Users cite a need for improved integration with other applications and more flexible customization options, especially in CI and the project management module. A scheduling module for performance reports and better pricing structure are also desired. Additionally, Symphony would benefit from more specific training sessions and the availability of offline training modules for employee onboarding.

"The solution is very expensive, and its pricing could be improved."
"The solution needs to improve CI."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."

Pricing

"Symphony is expensive."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."

Deployment

Users had varied experiences with Symphony's initial setup. Some found the deployment challenging and time-consuming, taking months to complete, while others found it straightforward and efficient. Involvement in tasks like transitioning from testing to production required about two weeks, yet ongoing development extended the process. Participants who assisted during deployment, particularly in setting up tools and modules, noted that initial functionalities were still under development when they began their involvement.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Enterprise Social Software Buyer's Guide for additional reliable information.