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Atlassian Confluence vs Symphony comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Symphony
Ranking in Enterprise Social Software
8th
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.0%, down from 17.8% compared to the previous year. The mindshare of Symphony is 6.4%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The macros feature in Confluence is quite valuable."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"We have found limiting permissions and history very valuable."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"There is a good library of templates for a wide range of needs."
"Scalability-wise, I rate the solution a ten out of ten."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"I found the RAM Commander module in Symphony to be the most valuable."
"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The entire product is good."
"The overall functions are good."
 

Cons

"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"Indentation and other basic word processing styles must be improved."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"There could be an option to collaborate with other users while editing the documents."
"In the next release, I would like to have the ability to import pictures."
"The standard table capability is substandard and virtually unusable."
"The UX is a little bit all over the place."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"The solution needs to improve CI."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution is very expensive, and its pricing could be improved."
 

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"When you purchase this solution you get some support."
"Maybe we're only using 10% of it, but we have to pay for everything."
"We pay $350 a month to use the solution."
"There is an annual license."
"Confluence charges an extra fee for analytics."
"The issues I have with the pricing are in respect to the add-ons."
"There is a license needed to use Atlassian Confluence."
"It is fairly an expensive product, but works for us."
"It's a costly product, but the number of available features justifies it."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Financial Services Firm
62%
Computer Software Company
8%
University
3%
Venture Capital & Private Equity Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
 

Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Atlassian Confluence vs. Symphony and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.