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Atlassian Confluence vs Symphony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Symphony
Ranking in Enterprise Social Software
7th
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 10.4%, down from 16.7% compared to the previous year. The mindshare of Symphony is 7.8%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Nenad Pejcic - PeerSpot reviewer
Makes tasks like network planning and performance monitoring much easier
I have experience with solutions from other vendors like Nokia, Huawei, and Tyson. The main pros of Symphony, in comparison, are the modules that provide a comprehensive overview and the automation features for planning data. These aspects are notably beneficial and stand out. On the downside, the major cons revolve around user customization. Unlike other vendors where you can create your reports and customize navigation, Symphony's user optimization in the SCAP module is limited. This lack of flexibility is a significant drawback, especially when compared to other solutions. Overall, while certain modules like those related to SolarWinds are straightforward and comparable, Symphony falls short in terms of user customization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"As for valuable features, the team management features help us to share information very easily."
"The best feature is document management."
"It's easy to search for information."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features are the ease of creating documentation, as well as charts."
"We have found limiting permissions and history very valuable."
"Document collaboration is the most valuable aspect of the solution."
"The overall functions are good."
"The solution is user-friendly, and it is very good security-wise."
"I found the RAM Commander module in Symphony to be the most valuable."
"The entire product is good."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
 

Cons

"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The cost of the solution is too high."
"There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The solution is very expensive, and its pricing could be improved."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
"The solution needs to improve CI."
 

Pricing and Cost Advice

"Licenses are quite expensive"
"When you purchase this solution you get some support."
"There is an annual license."
"The price of the on-premises data center version is too expensive."
"Maybe we're only using 10% of it, but we have to pay for everything."
"This is a very expensive solution."
"The issues I have with the pricing are in respect to the add-ons."
"There is a license needed to use Atlassian Confluence."
"It's a costly product, but the number of available features justifies it."
"It is fairly an expensive product, but works for us."
"Symphony is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
71%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Financial Services Firm
64%
Computer Software Company
7%
University
4%
Venture Capital & Private Equity Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Symphony?
Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
Find out what your peers are saying about Atlassian Confluence vs. Symphony and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.