Slack helps us keep the conversation focused and avoid multiple threads that create more confusion. I would say that has been the biggest advantage for us.
Slack integrates with various apps, enhancing productivity with real-time insights. Its intuitive design reduces training needs, while communication features like screen sharing boost collaboration. Customizable options help organize channels, suitable for different organization sizes. However, Slack struggles with notification consistency, lacks robust video conferencing, and has issues with stability. Users seek better integration for CRM and document collaboration. File management remains challenging due to the absence of a streamlined system.