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SAP Jam vs Slack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Jam
Ranking in Enterprise Social Software
7th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Slack
Ranking in Enterprise Social Software
3rd
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
73
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Enterprise Social Software category, the mindshare of SAP Jam is 3.1%, up from 2.8% compared to the previous year. The mindshare of Slack is 12.3%, up from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

AhmedHaridy - PeerSpot reviewer
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"The most valuable features of Slack are basic chatting, file sharing, and screen sharing."
"The product makes communication seamless."
"Its intuitive design makes it easy to use and understand, hence we do not have a need to spend much on educating our teams."
"The solution's most valuable feature is the search functionality, which I can use to search for full text."
"I like Slack's notifications. It is more user-friendly and pleasing than Teams."
"The feature that I have found most valuable is communication between team members."
"The product gives the best user experience."
"We use thread-based communication. So that if a new person comes to look into a problem for a particular task, they can easily go and look into the particular thread it is discussed in."
 

Cons

"I'm hopeful for more integrations with SAP JAM in the future."
"It would be better if Slack had a 'select all' option to delete all the files."
"The mobile app needs improvement. It consistently misses notifications."
"Customization is something that Slack is lacking."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"The solution's user interface is not very good and changes very often."
"Slack is not as strong as competitors like Teams when it comes to things like video meetings and audio meetings."
"Slack tends to crash once a month."
"The product should provide integration with other solutions like Gmail or Outlook."
 

Pricing and Cost Advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
"The tool's pricing could be cheaper."
"Slack is not the cheapest solution, but that's okay."
"It is less expensive than one of its competitors."
"The solution is expensive."
"The solution is cheap in my country."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"We use the free version that does not have a license."
"I would rate the tool's pricing a four out of ten."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
86%
Computer Software Company
4%
Financial Services Firm
2%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SAP Jam?
One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify...
What is your experience regarding pricing and costs for SAP Jam?
You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license ...
What needs improvement with SAP Jam?
SAP JAM is currently working in conjunction with other SAP solutions, specifically integrated with Microsoft Teams. I anticipate that it will have further integrations with various other solutions....
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
The pricing is reasonable. While cheaper would be better, we are generally satisfied with the current pricing model.
What needs improvement with Slack?
Slack's Canvas feature could be improved in terms of its user experience. While they are trying to integrate something like Notion, it doesn't work well, which is why we still use Notion for offici...
 

Comparisons

 

Overview

 

Sample Customers

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about SAP Jam vs. Slack and other solutions. Updated: January 2025.
831,881 professionals have used our research since 2012.