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Microsoft Teams vs Slack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
162
Ranking in other categories
Virtual Meetings (4th)
Slack
Ranking in Enterprise Social Software
3rd
Average Rating
8.4
Number of Reviews
73
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 11.9%, down from 18.5% compared to the previous year. The mindshare of Slack is 11.7%, up from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Santhosh Varghese - PeerSpot reviewer
Whiteboard and content sharing features are good
I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.
PaulButticaz - PeerSpot reviewer
A competitive solution that improves collaboration and productivity
Slack has been around for a long time, and it's an industry leader. Of course, Salesforce owns Slack now and is starting to integrate into it. I have attended Slack conferences and met with product and support managers. They're an excellent organization. Choosing Slack depends on the organization's size, so you need to plan your deployment and make sure you put some controls and standards in place and not just turn it on. If you're a Slack shop, you will have to have something like a Zoom or Microsoft Teams platform for when you need to do video conferencing internally or externally. Many shops have both products, but they use Slack for collaboration, chat, and so on, and use Teams for video and audio conferences. At the end of the day, Slack is missing those capabilities, so either you're going to be a Slack/Zoom shop or you're going to be a Microsoft Teams shop. I rate Slack an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The video conferencing is good."
"It is a stable solution."
"Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
"The most valuable features of Microsoft Teams are the calendar integration and the integration of chat and chat history into events."
"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."
"The initial setup process is straightforward for technical executives."
"Microsoft Teams is a scalable tool because it integrates with many other tools and different kinds of apps."
"It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
"In terms of setup, approaching its menu is simple."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"The solution's most valuable feature is the search functionality, which I can use to search for full text."
"Slack is a very stable product."
"The product has the ability to scale."
"I am impressed with the product's calls and screen share features which are very useful."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"The product is user-friendly."
 

Cons

"It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear."
"Sometimes, extracting the older version of a file takes a few minutes."
"I'd like Microsoft to start adding more AI functionality into Teams."
"It is challenging to navigate the setting for the screen-sharing feature."
"Its stability could be better."
"The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese."
"Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning."
"I would say that Microsoft Team invitations from the calendar within the solution could be improved."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"The product crashes when I use it on the desktop."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"Sometimes, the servers are not available."
"Slack's interface is not simple for me. It's not a user-friendly interface"
"When scaled on a large scale, the solution's cost becomes a matter of concern for organizations."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
 

Pricing and Cost Advice

"We need to pay for Microsoft Teams' licenses on a yearly basis."
"The solution is part of enterprise Microsoft 365 licensing."
"The solution is affordable."
"I would rate the solution's pricing a nine out of ten."
"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."
"It is the standard license which is part of many Office packets."
"I would rate the product's pricing an eight out of ten."
"It is moderately expensive than other Microsoft products."
"We use the free version that does not have a license."
"Slack is not the cheapest solution, but that's okay."
"The solution is cheap in my country."
"It is less expensive than one of its competitors."
"The tool's pricing could be cheaper."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"Slack is definitely worth the money."
"It is an expensive tool. We pay 15 to 20 USD monthly per user."
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Top Industries

By visitors reading reviews
Educational Organization
70%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
Educational Organization
86%
Computer Software Company
4%
Financial Services Firm
2%
University
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...
What do you like most about Slack?
Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training...
What is your experience regarding pricing and costs for Slack?
The solution has lots of competitors in the market. Slack is not the cheapest solution, but that's okay.
What needs improvement with Slack?
The solution’s initial setup is not very easy.
 

Comparisons

 

Also Known As

MS Teams
No data available
 

Learn More

 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Find out what your peers are saying about Microsoft Teams vs. Slack and other solutions. Updated: October 2024.
817,354 professionals have used our research since 2012.