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Microsoft Teams vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Microsoft Teams enhances collaboration and efficiency, integrating with tools like Word and SharePoint, though some see no added benefit.
Sentiment score
5.9
SharePoint reduces costs by improving efficiency and document management, offering better control and collaboration with initial training recommended.
 

Customer Service

Sentiment score
6.2
Users have mixed experiences with Microsoft's support, ranging from satisfactory responsiveness to challenges in reaching assistance, often relying on internal teams.
Sentiment score
5.3
SharePoint support quality varies; some rely on external teams for better service due to complications and infrastructure differences.
Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel.
I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
 

Scalability Issues

Sentiment score
7.7
Microsoft Teams offers robust scalability and seamless integration, effectively supporting diverse organizational needs and large remote meetings.
Sentiment score
6.7
SharePoint is highly scalable and adaptable, supporting various user scales; proper setup and planning mitigate storage challenges.
Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
7.6
Microsoft Teams is generally stable, with minor issues mainly caused by network conditions, maintaining high reliability for daily use.
Sentiment score
7.5
SharePoint is generally stable and reliable, though users may encounter performance issues and support challenges with larger data volumes.
Microsoft Teams is stable once the setup is completed properly.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Microsoft Teams users seek improved UI, stability, integration, and AI features, alongside better file sharing and customization options.
SharePoint users seek improved usability, document management, customization, and training, facing challenges with setup, updates, and licensing.
AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support.
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations.
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Microsoft Teams offers competitive pricing within Office 365 bundles but can be costly with additional security features for large user bases.
SharePoint pricing varies by business needs, with cloud options for small businesses and complex licensing for larger enterprises.
Microsoft Teams is economical when purchased as part of an Office 365 bundle.
Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Microsoft Teams enhances productivity through seamless Office 365 integration, clear communication, flexible access, and user-friendly collaboration tools.
SharePoint boosts productivity with collaboration, document management, Office integration, and automation, benefiting large enterprises through adaptability and powerful features.
Teams offers the ability to record sessions and store them in OneDrive, which provides 1 terabyte of space.
The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
It serves everything in one place and improves communication within organizations.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Categories and Ranking

Microsoft Teams
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd), Enterprise Social Software (1st)
SharePoint
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
162
Ranking in other categories
Enterprise Content Management (1st), Web Content Management (1st), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft Teams is designed for Virtual Meetings and holds a mindshare of 3.6%, up 3.4% compared to last year.
SharePoint, on the other hand, focuses on Enterprise Content Management, holds 15.1% mindshare, down 19.7% since last year.
Virtual Meetings Market Share Distribution
ProductMarket Share (%)
Microsoft Teams3.6%
Zoom Workplace Business15.3%
Webex12.6%
Other68.5%
Virtual Meetings
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.1%
OpenText Documentum Content Management10.6%
OpenText Content Management10.1%
Other64.2%
Enterprise Content Management
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
9%
Educational Organization
8%
Government
7%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise41
Large Enterprise66
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
 

Questions from the Community

What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that need improvement. It's very difficult to understand the objective. There are so...
 

Also Known As

MS Teams
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft Teams vs. SharePoint and other solutions. Updated: January 2023.
867,676 professionals have used our research since 2012.