Bitrix24 vs Microsoft Teams comparison

Bitrix24 and Microsoft are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #5 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.4. Bitrix24 holds a 2.2% mindshare in ESS, compared to Microsoft’s 11.9% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

145 Views
105 Comparison Views

90% willing to recommend

Microsoft Teams

Read 163 Microsoft Teams reviews

3,325 Views
1,303 Comparison Views

95% willing to recommend

Bitrix24

Microsoft Teams

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bitrix24 vs. Microsoft Teams Report (Updated: December 2024).

Buyer's Guide

Bitrix24 vs. Microsoft Teams

December 2024

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Helped 824,053 peers since 2012

Categories and Ranking

Bitrix24

Ranking in Enterprise Social Software

5th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

CRM (11th), Project Management Software (13th)

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

163

Ranking in other categories

Virtual Meetings (4th)

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.2%, up from 1.1% compared to the previous year. The mindshare of Microsoft Teams is 11.9%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Miguel Molano

Sales Manager at Soutec

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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Santhosh Varghese

Director - Cloud Security at Mastercard

Whiteboard and content sharing features are good

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use and very stable."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"The technical support was intuitive and had good documentation."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"The product is user-friendly."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

More Bitrix24 pros

"Microsoft Teams is a very good collaborative tool."

"What I use the most is the plugin or the optimization feature."

"The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone."

"You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team."

"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."

"It's a very simple software that's very easy to understand."

"The tool's user interface is very good."

"Everything is valuable, such as the chats, the calls, and the file sharing."

More Microsoft Teams pros

Cons

"Bitrix24’s interface needs to be improved."

"There are some bugs in the mobile system."

"We didn't have the ability to customize the solution."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"It would be great if colleagues could get alerts via email when they are assigned something."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

More Bitrix24 cons

"The application's user interface on Google has shortcomings that need to be improved."

"The future scalability can include the integration of planners, project management tools, SharePoint, and more applications that are used."

"Whiteboard should be standard rather than an app."

"The solution could be lighter in terms of storage performance."

"The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."

"Microsoft Teams could log in faster."

"I don't like the online version of Word and Excel. It skews the layout. It is no longer representative of the layout that you actually have in a document. You always have to open it in the desktop application to get an accurate representation of how the document will look."

"Microsoft Teams can start being more interactive and intuitive by implementing artificial intelligence and machine learning."

More Microsoft Teams cons

Pricing and Cost Advice

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"The solution's pricing is quite average and not expensive."

"Licenses are cheap compared to other solutions."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"The product's pricing is okay for me. It is not expensive."

More Bitrix24 pricing and cost advice

"I would rate the solution's pricing a nine out of ten."

"Microsoft Teams is a cheap solution."

"The solution is part of enterprise Microsoft 365 licensing."

"The tool is cheaper than Google Meet. I rate it a three out of four."

"Microsoft Teams comes free if you're using it in an organization."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

"Microsoft Teams is expensive compared to other solutions."

"The pricing for Teams is very competitive."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.

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824,053 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

23%

Comms Service Provider

10%

Retailer

Financial Services Firm

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...

See all answers

Comparisons

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Compared 23% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 14% of the time

Zoho CRM vs Bitrix24

Compared 14% of the time

ELMA 365 vs Bitrix24

Compared 13% of the time

ClickUp vs Bitrix24

Compared 13% of the time

More Bitrix24 Competitors

Atlassian Confluence vs Microsoft Teams

Compared 27% of the time

Symphony vs Microsoft Teams

Compared 18% of the time

SharePoint vs Microsoft Teams

Compared 17% of the time

Loom vs Microsoft Teams

Compared 10% of the time

GoToWebinar vs Microsoft Teams

Compared 8% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

Bitrix24

December 2024

Download Bitrix24 product report

Buyer's Guide

Microsoft Teams

December 2024

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Learn More

Bitrix24

Microsoft

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

Bitrix24 vs. Microsoft Teams

December 2024

Free Report: Bitrix24 vs. Microsoft Teams

Find out what your peers are saying about Bitrix24 vs. Microsoft Teams and other solutions. Updated: December 2024.

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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.