Bitrix24 vs Microsoft Teams comparison

Bitrix24 and Microsoft are both solutions in the Enterprise Social Software category. Bitrix24 is ranked #7 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.4. Bitrix24 holds a 2.4% mindshare in ESS, compared to Microsoft’s 11.9% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 95% of Microsoft users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

153 Views
119 Comparison Views

90% willing to recommend

Microsoft Teams

Read 162 Microsoft Teams reviews

3,618 Views
1,423 Comparison Views

95% willing to recommend

Bitrix24

Microsoft Teams

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bitrix24 and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bitrix24 vs. Microsoft Teams Report (Updated: October 2024).

Buyer's Guide

Bitrix24 vs. Microsoft Teams

October 2024

Download the complete report

Helped 816,406 peers since 2012

Categories and Ranking

Bitrix24

Ranking in Enterprise Social Software

7th

Average Rating

7.4

Number of Reviews

Ranking in other categories

CRM (16th), Project Management Software (15th)

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

162

Ranking in other categories

Virtual Meetings (4th)

Mindshare comparison

As of November 2024, in the Enterprise Social Software category, the mindshare of Bitrix24 is 2.4%, up from 1.0% compared to the previous year. The mindshare of Microsoft Teams is 11.9%, down from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Miguel Molano

Sales Manager at Soutec

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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Santhosh Varghese

Director - Cloud Security at Mastercard

Whiteboard and content sharing features are good

I would rate Teams's stability as a nine out of ten. However, some recent updates have made it less stable. I find it a little bit choppy. Sometimes, I find the network quality is not very good with low bandwidth. So, sometimes, when you have low bandwidth the quality becomes very poor. So, you have to optimize your usage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."

"Bitrix24 is a user-friendly solution that is easy to use."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"Collaboration and CRM are the most valuable features of Bitrix24."

"I am impressed with the solution's ability to customize workflows."

"The technical support was intuitive and had good documentation."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

More Bitrix24 pros

"It is a scalable solution."

"The product has improved communication in our organization."

"The solution is stable."

"It's great for meeting conferences."

"When comparing similar solutions, there aren't many differences between them, but the best feature I would highlight is the quality and stability of their platform."

"Screen sharing and chat retention are the most valuable features of Microsoft Teams."

"It has allowed for collaboration during the COVID-19 situation (work from home)."

"This is a stable solution, I have not faced any problems using the video conferencing."

More Microsoft Teams pros

Cons

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"We need full ERP integration to take all our processes in one platform."

"The solution’s performance could be made faster."

"I would like to see improvements with Bitrix24's marketing automation."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"The stability could be improved."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

More Bitrix24 cons

"Sometimes, I find the network quality is not very good with low bandwidth."

"This solution is not as popular for companies to use as other solutions making it a disadvantage."

"There can be more customization and also the task management tools needs better tools for integration."

"One thing that could be improved is the auto-correction feature. When we type, we often send messages with spelling errors. While there is an edit feature to correct these mistakes, I think spelling-checking capabilities could still be improved."

"We encountered occasional outages, which occurred a couple of times last year while using the product."

"On rare occasions, it freezes and some people will lose sound or they could lose video."

"The call quality could be better sometimes. Microsoft could improve the quality of the backgrounds. File sharing could also be smoother. It takes a lot of clicks to download and copy the links. It should be only one click."

"In terms of functionality, I would like to see support for multi-user or multiple windows for the File structure."

More Microsoft Teams cons

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"The product's pricing is okay for me. It is not expensive."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"The solution's pricing is quite average and not expensive."

"The pricing for this program is reasonable."

"Price-wise, it is a very cheap solution."

"Bitrix24 used to be cheaper, but now it's getting expensive."

More Bitrix24 pricing and cost advice

"Its pricing is reasonable."

"We need to pay for Microsoft Teams' licenses on a yearly basis."

"I would rate the solution's pricing a nine out of ten."

"It is a bit more than moderately expensive."

"I use Teams' free version."

"We don't have to pay for the solution."

"You don't buy only the Teams license; you buy it as part of the Microsoft 365 bundle."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

More Microsoft Teams pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

12%

Financial Services Firm

Retailer

Educational Organization

70%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and othe...

See all answers

Comparisons

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Compared 23% of the time

Zoho CRM vs Bitrix24

Compared 16% of the time

ELMA 365 vs Bitrix24

Compared 14% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 13% of the time

ClickUp vs Bitrix24

Compared 13% of the time

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Atlassian Confluence vs Microsoft Teams

Compared 30% of the time

SharePoint vs Microsoft Teams

Compared 18% of the time

Symphony vs Microsoft Teams

Compared 16% of the time

Loom vs Microsoft Teams

Compared 10% of the time

Chatter vs Microsoft Teams

Compared 8% of the time

More Microsoft Teams Competitors

Product Reports

Buyer's Guide

Bitrix24

November 2024

Download Bitrix24 product report

Buyer's Guide

Microsoft Teams

November 2024

Download Microsoft Teams product report

Also Known As

No data available

MS Teams

Learn More

Bitrix24

Microsoft

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

Bitrix24 vs. Microsoft Teams

October 2024

Free Report: Bitrix24 vs. Microsoft Teams

Find out what your peers are saying about Bitrix24 vs. Microsoft Teams and other solutions. Updated: October 2024.

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We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.