We performed a comparison between Asana and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable."
"Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
"The solution scales well."
"The ability to share projects and tasks among team members appears to be the most valuable feature."
"Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
"The most valuable feature of the solution is its project management tracking systems."
"This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
"The solution's user interface is very good."
"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."
"I am impressed with the solution's ability to customize workflows."
"It is easy to use and very stable."
"It's a very easy-to-use product."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have."
"Having a quick way to do video inside the platform or video communication could be very handy."
"There could be some improvements in terms of how projects or day-to-day work is organized. One of the challenges when it comes to rolling out to an enterprise is the way the projects are organized. It has a kind of setup where you have different projects and tasks, but it is not as organized as Smartsheet when it comes to organizing projects or different teams. It can get really cluttered really fast. JIRA has another suite to submit the support tickets. It would be good if Asana could branch out to incorporate some kind of workflow. It is great for collaboration and recording work, but there isn't any workflow. It would be useful if they can map out a workflow of who approves what. This is kind of a big ask, and it is not geared towards that."
"For large teams, scalability should be improved."
"I rate the support from Asana a four out of five."
"We tried, but we haven't been successful with it. If people don't have the training, it is not easy to use. You need to make sure that the people are trained to use the system. They can provide more resources in the form of webcasts and videos that people can use to train themselves and understand how to use it."
"It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."
"We'd like the capability to be able to set up weekly reminders."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The client interface is not very user-friendly."
"There are some bugs in the mobile system."
"I would like to see improvements with Bitrix24's marketing automation."
"We didn't have the ability to customize the solution."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
Asana is ranked 3rd in Project Management Software with 43 reviews while Bitrix24 is ranked 12th in Project Management Software with 18 reviews. Asana is rated 8.4, while Bitrix24 is rated 7.4. The top reviewer of Asana writes "Extremely stable, user-friendly, and easy to navigate". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Miro, whereas Bitrix24 is most compared with Zoho CRM, Odoo, Microsoft Dynamics CRM, ClickUp and Microsoft Project. See our Asana vs. Bitrix24 report.
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