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Asana vs Bitrix24 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Asana improved productivity, organized tasks reducing meetings, led to business growth, time savings, and was valued despite cost.
Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
However, due to its pricing, I need to be careful about adding each user and feature.
 

Customer Service

Sentiment score
5.8
Users find Asana's support responsive and helpful, though some experience slower responses and community engagement limitations.
Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
The technical support is of high quality.
 

Scalability Issues

Sentiment score
7.1
Asana is scalable for small to medium businesses, but some find it costly and challenging for larger, complex projects.
Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
 

Stability Issues

Sentiment score
8.2
Asana is stable and reliable with minimal downtime, rated highly for performance, despite occasional maintenance interruptions.
Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Asana is quite stable; it is a tool I can trust.
 

Room For Improvement

Asana needs UI simplification, enhanced integrations, improved workflows, customizable dashboards, and better training resources for effective onboarding.
Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
It would be easier if I could assign tasks directly from my email without needing to open Asana.
 

Setup Cost

Asana offers accessible pricing, with some concerns about user and feature costs, considered fair with no hidden charges.
Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
To add one user is expensive, which makes me cautious about upgrading or adding more users.
 

Valuable Features

Asana enhances team productivity with task management, real-time updates, customization, and user-friendly features adaptable for various skill levels.
Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Asana's automation allows me to automate deadlines and send notifications to the right people about approaching deadlines.
 

Categories and Ranking

Asana
Ranking in Project Management Software
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
 

Mindshare comparison

As of March 2025, in the Project Management Software category, the mindshare of Asana is 6.3%, down from 11.9% compared to the previous year. The mindshare of Bitrix24 is 2.6%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Ian Herzing - PeerSpot reviewer
Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards
Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss. On top of that, their dashboards are incredibly lacking. The way the widgets connect to the projects, they don't pull the data in the way that I really want them to. When I build a dashboard in Asana versus Smartsheet, I can't pull in data via a custom text field in Asana, but in Smartsheet, I can. That's a huge advantage because sometimes, you just want to report on really niche tasks or a launch date in a specific project or a collection of projects, and Smartsheet's dashboard features will let you do that, but Asana won't. So, their dashboards are lacking, and the workflows are pretty below where the market is right now. I would love to see a complete revamp of how they do dashboards right now. Dashboards are really poor. They don't display information well, and they don't look good. They don't pull in data in an advanced search kind of way. They are very simplistic. If you're a traditional project manager and you're PMP certified and you understand project management, you're going to be very frustrated with Asana's dashboards because they do not speak the language of project management. That's because of the way they are set up. So, I would like to see that completely revamped. It's just not an industry standard.
Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
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Top Industries

By visitors reading reviews
Educational Organization
59%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
23%
Comms Service Provider
13%
Government
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Asana?
The solution's user interface is very good.
What is your experience regarding pricing and costs for Asana?
Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.
What needs improvement with Asana?
There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the req...
What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
 

Comparisons

 

Overview

 

Sample Customers

Uber, Vodaphone, NASA, Spotify, Lyft, Baggu, Udacity, Patreon, Flipboard, Dropbox, Intel, Samsung, Airbnb, SFMoma, Hubspot, Trivago
mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Find out what your peers are saying about Asana vs. Bitrix24 and other solutions. Updated: March 2025.
842,161 professionals have used our research since 2012.