Jira and Asana are leading competitors in the project management tools category. Asana appears to have an edge with higher user satisfaction with features, while Jira competes with competitive pricing and strong customer support.
Features: Jira is known for advanced tracking, particularly benefiting software development teams, coupled with robust bug tracking and workflow customization. Asana is popular for its user-friendly task management, visual representation of projects, and ease in creating and assigning tasks, making collaboration straightforward.
Room for Improvement: Jira can see enhancements in user experience customization, reducing complexity, and simplifying non-technical user accessibility. Asana users wish for improved reporting capabilities, richer integration options with other tools, and certain advanced functionalities currently available in Jira.
Ease of Deployment and Customer Service: Jira poses a steeper learning curve during deployment, although it compensates with responsive customer service. Asana offers a faster setup process with its intuitive design, though its customer service receives varied feedback from users.
Pricing and ROI: Jira offers reasonable setup costs perceived to deliver satisfactory ROI, especially for comprehensive project management. Asana, often considered expensive, still offers significant value thanks to its focus on efficient task management, making the cost justifiable for teams who prioritize ease of use and collaboration.
Asana is web-based software-as-a-service that helps teams coordinate and manage their work. It helps companies move faster by making sure everyone knows the team’s plan and process and who is doing what by when.
Each user can create projects using a list, board, calendar, or timeline view. Within each project, users can add tasks, subtasks, sections, comments, attachments, start and due dates, and custom fields. Project and task followers get notifications on changes or comments on the project and/or task in their Inbox. Individual users can see all of the tasks they're responsible for across all of their projects in a view called My Tasks.
Asana is available in English, French, Spanish, German, and Portuguese.
Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
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